Travel Department Recensioni 

5420
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Great guides, fantastic locations and adventures, excellent planning and back-up. We have been on 15 trips since 2013. Only one disappointed and that was down to some unfortunate stresses with the par... Leggi di più

Valutata 5 stelle su 5

Our Trip to Lake Maggiore was an excellent trip. Travel Department do it very well and especially their tour guides, they are always excellent and really approachable, helpful, uplifting people. The... Leggi di più

Valutata 5 stelle su 5

This is our 3rd time doing Lake Como with the travel department and as usual the booking experience and organisation was exceptional. It's great to just turn up at Dublin airport and have everything... Leggi di più

Valutata 5 stelle su 5

We’re just home after a week spent in Lake Como and used the Travel Department for our organised tours. Our guide was Carol - all we can say is such a big thank you for making our holiday and all t... Leggi di più

Dettagli dell'azienda

  1. Tour operator
  2. Agenzia di viaggi in crociera
  3. Fornitore di escursioni culturali
  4. Agenzia di escursioni turistiche
  5. Agenzia viaggi
  6. Sito di raccolta di viaggi

Scritti dall'azienda

We've been providing our customers with expertly crafted travel experiences for over 30 years. From hot spots to hidden gems, we offer guided holidays to 100s of destinations worldwide. Our holidays typically include flights, accommodation, transfers and guided excursions. We carefully plan your trip, so you experience the best holiday highlights accompanied by an expert local guide.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

5K recensioni

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4,8

Tutte le recensioni

(5420)

531 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

We got to visit exactly what we wanted…

We got to visit exactly what we wanted to see with enough time to relax and enjoy each place. The tour guide was excellent. The hotel was adequate but one gripe would be having to pre-order our evening meals so far in advance. It did cause a bit of confusion otherwise a great holiday.

14 luglio 2026
Valutata 5 stelle su 5

Cape Town, Garden Route and Safari.

Recently back from Cape Town, Garden Route and Safari. A truely fabulous and memorable trip. This is our 5th trip with TD and the guides just keep getting better. Nicolette our guide was superb and completely passionate about South Africa. She ensured that everyone in the group had the best experience possible. Highly recommend this package. We were there in SA winter with mixed weather, absolutely no problem to our Irish group.

19 giugno 2026
Valutata 5 stelle su 5

June trip to Capetown Garden Route and Safari

We had a very enjoyable trip to South Africa in June .The Travel Department were excellent throughout the entire process .Our local rep Nicolette was brilliant .She was so attentive and made sure that our trip went without a hitch .Our driver Sivu was very punctual and a safe driver .The Safari trip was unforgettable. Our guide Trust lived up to his name on more than one occasion ! He went out of his way to make sure that we saw the Big 5 and more .There were 14 travellers in our group .They contributed to many of the happy memories that we have of our trip . We would recommend this trip and The Travel Department highly .
John and Margaret

10 luglio 2026
Valutata 5 stelle su 5

A fabulous week in Sorrento looked…

A fabulous week in Sorrento looked after by the wonderful Cinzia. We love the Travel Department and will be booking again next year. The Sorrento, Amalfi coast and Pompeii holiday was stunning. We felt we had seen so much in a week while still enjoying down time on our rest days. If you’re looking for want a great sightseeing holiday without any stress you couldn’t go wrong with the Travel Department

9 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

A most enjoyable trip to Cape Town

A most enjoyable trip to Cape Town, Garden route and Safari. Nicolette our guide was excellent, very knowledgeable and informative and looked after the group so well. The highlight was the game reserve where we managed seeing the big 5. A memorable trip which I would highly recommend.

10 luglio 2026
Valutata 5 stelle su 5

Stress free. Book, pay, pack and go

Wonderful organisation for world wide travel. Literally just book, pack and go. Every detail is sorted so no online bookings, finding flights, accommodation, tours, trains connections etc. are eliminated, stress free. I would highly recommend these holidays.

16 luglio 2026
Valutata 1 stelle su 5

Unreliable - TD cancelling booked trips without reason

Recently experienced TD as an unreliable company. Very disappointing because I’ve been a loyal customer for 25 yrs. They cancelled two booked trips - Vietnam and Croatia (autumn 2026) and for my trip to Slovenia (Spring 2026) they firstly changed trip dates and then also changed the destination airport to an airport 4 hours away instead of the original local airport, which made the short break much much shorter at the intended destination. So TD had caused major disruptions to my three booked holidays in 2026.
All I received from TD was a “sorry” with no explanation, other than “operational reasons” and that it’s in their T&Cs to cancel or change.
I’m extremely reluctant to book another holiday with them based on my 3 recent holiday experiences in 2026, their unreliability and customer service. This is how to lose customers fast. Real shame.
In reply to TD response: Three holiday disruptions in less than 6months is excessive. TD advertise many dates to a particular destination and TD staff have said to me on phone when TD can’t find enough customers TD just cancels the trip. Perhaps advertise less dates options so that the ones that ARE advertised are more likely to actually proceed? Shame TD customer appreciation has deteriorated as the company has matured.

15 luglio 2026
Non scritta su invito
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Risposta di Travel Department

Dear Ms Cotter,

Thank you for taking the time to share your feedback. We're sorry to hear about your recent experiences with us. We appreciate that the repeated disruptions have affected your confidence in travelling with us. While changes and cancellations can occasionally be necessary for various reasons, we understand why you feel let down. Your feedback has been shared with the relevant teams, as it's important, we understand the impact these changes have on our customers. As you will know from travelling with us over the past 25 years that it is rare to have consecutive holidays affected in this way. We are very mindful that our customers have choices and do not take their loyalty for granted. We do hope you will reconsider travelling with us again, in order to prove to you that Travel Department are a reliable and dependable travel company.

Kind regards,
Travel Department

Valutata 4 stelle su 5

Location of hotel was wonderful and the…

Location of hotel was wonderful and the trips were great. The only problem was the food in the hotel Moderno. On arrival night a dinner was included chicken milanese but where was the chicken???breakfast also inadequate
I also did not understand why we had three guides for a week.

13 luglio 2026
Valutata 4 stelle su 5

more free time ( which was probably…

more free time ( which was probably optional anyway but not made clear at the time) at the tearto Taurmina would have been great, and bus tour of Vulvano island included, would have made the whole tour excellent. Over all very good with a great guide !

4 luglio 2026
Valutata 5 stelle su 5

Travel Department are a great company…

Travel Department are a great company with a long established reputation for great trips. You get to meet with a group of like minded people who generally are very open to meeting with others. The tours are usually spot on and visit interesting places. The guides are usually outstanding and mix historical information with storytelling. We’re looking forward to going again

10 luglio 2026
Valutata 4 stelle su 5

We had a wonderful week in Sorrento.

We had a wonderful week in Sorrento.
Hotel Ascot is perfectly positioned to enjoy Sorrento. The Hotel was very clean, well run and the staff very helpful and friendly. However the two meals we had there as part of the holiday package could only be described as fair.
Our transfers were on very clean buses which were very punctual and comfortable to travel in.
We enjoyed the excursions, however the crowds in Positana and Amalfi made it very difficult to explore, but it is July.
Our tour guide Cinzia Annunziata, was excellent. She was always good humoured and helpful.

10 luglio 2026
Valutata 5 stelle su 5

Every day was wonderful!

Fjords of Norway including Bergen, Flam & Oslo. A wonderful holiday from beginning to end. The itinerary involved travel from west to east with four hotels, coach, boat and rail journeys, but everything went smoothly thanks to our excellent guide Vidar. Our drivers handled the sometimes difficult roads with great professionalism and kept us safe. Our hotel in Loftus was nothing short of spectacular with jaw dropping views. Norway is beautiful. Our single minor quibble was that the walking tour of Oslo was a little too long at three hours. However, this wasn’t helped by unusually hot weather in the city that day. We had a great group of fellow travellers and enjoyed every minute of this holiday.

18 giugno 2026

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