From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience. The different quotes and what suited our budget was very well explained. We d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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First time using sunways direct to them,being using sunway for many years through travel agents, The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing wit... Leggi di più
L'azienda ha risposto
First time using group holiday as solo traveler through Sunway. I was nervous before I made the booking (first time going solo anywhere) but Kelly on the phone has made me super comfortable, very kind... Leggi di più
The website is very easy to navigate,however more detail of the destination hotels would be useful. For example,why go to Bodrum and Turkey in general? Specifically ,how far is my hotel from the c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Tour operator
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Sito di ricerca di voli aerei
- Agenzia viaggi
- Sito di raccolta di viaggi
Scritti dall'azienda
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Scritti dall'azienda
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Informazioni di contatto
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlanda
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,8
Eccellente
3646 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First time to book with Sunway
First time to book with Sunway. I found booking process very easy.
22 aprile 2026
Lorraine was very helpful in coming up…
Lorraine was very helpful in coming up with suggestions and alternative, especially in these challenging times of flight cost volatility.......
21 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Sunway
Dear Aoife
We were happy to hear that you found our team member Nikki patient, knowledgeable, and helpful. Thank you for your positive feedback and for letting us know we appreciate it.
Kind Regards,
Kathy Cashe
Customer Service Manager
Sunway
So helpful and took time to discuss my…
So helpful and took time to discuss my options very helpful
18 aprile 2026
Risposta di Sunway
Dear Ms. Haughey
We were happy to hear that our team was helpful and took the time to discuss your options. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
It was great that my call was answered right away and everyone I spoke to was so helpful.
It was great that my call was answered right away and everyone was so helpful.
17 aprile 2026
Risposta di Sunway
Dear Ms. O'Meara
We were happy to hear that our team was helpful and responsive! Thank you for taking the time to share your positive experience with us.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Really enjoyed holiday
20 marzo 2026
Risposta di Sunway
Dear Ms. Dempsey
Thank you for letting us know that you enjoyed your holiday.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Our holiday experience with SUNWAY
From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience.
The different quotes and what suited our budget was very well explained.
We dealt with Kellie and to say that she is a professional would be an understatement. This is our first experience dealing direct with SUNWAY but by no means will it be our last.
Thanks again Sunway and especially Kellie we are so looking forward to our upcoming holiday.
15 aprile 2026
Risposta di Sunway
Dear Mr. Caulfield
We were happy to hear that your initial call and booking experience were enjoyable and informative. It was great to know that the quotes and service given by Kellie our staff member suited your budget and were well-explained. We appreciate your kind words and are delighted you are looking forward to your holiday. Thanks for your feedback!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
booking over the phone
when I couldn't make payment online I called and Michelle promptly made our booking ensuring all dietary and special requests were noted which resulted in a seamless process.
14 aprile 2026
Risposta di Sunway
Dear Ms Bailey
We were happy to hear that you found the booking process was seamless! We appreciate you mentioning how our team ensured all your requests were noted. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Risposta di Sunway
Dear Mr. Hartigan
We were happy to hear that our clear communication by our staff members during th booking process met your needs. Thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
The whole booking system was quick and…
The whole booking system was quick and easy. An email sent by me after making a mistake with a DOB was answered quickly and corrected without any issues.
7 aprile 2026
Risposta di Sunway
Dear Mr. Downey
We were happy to hear that you found our booking system quick and easy to use. We were also glad that we could promptly correct the date of birth error you made. Thank you for your feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Amazing customer service and quick response
Tracey was so helpful and quick at getting back to emails, what I was originally looking for she found me great prices but also found me other options within my budget, ended up booking something different and honestly way better then I imagined for within my budget.
13 aprile 2026
Risposta di Sunway
Dear Ms Whelan
We were happy to hear that our team member was so helpful and responsive and we were delighted Tracey able to find something even better than you imagined within your budget. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Nikki was extremely helpful and…
Nikki was extremely helpful and knowledgeable with her advice. She sent me various quotes so we had great choice too.
11 aprile 2026
Risposta di Sunway
Dear Melanie
We were happy to hear that you received lots of helpful information. We greatly appreciate your positive feedbackk and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Sunway were extremely helpful booking a…
Sunway were extremely helpful booking a city break for my mum and I. We dealt with Nadya from Sunway who was extremely helpful both over the phone and by email. Really quick response by email which is great! Will be keeping Sunway in mind for more trips!
20 marzo 2026
Non scritta su invito
Your staff are excellent and always go…
Your staff are excellent and always go out there way to make sure you have a great holiday.
Ive been using this company for 9 years never a problem they could not solve thank you.
8 aprile 2026
Found the staff patient and very…
Found the staff patient and very helpful and questions were answered in a curiosity manner . Kind Regards Breda
8 aprile 2026
Risposta di Sunway
Dear Ms. Faughey
We appreciate you taking the time to share your feedback and we were happy to hear that our staff were helpful and patient in answering your questions thoroughly. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Risposta di Sunway
Dear Mr. Moore
We were happy to hear that ;you found the booking process easy! Thank you for your positive feedback; we appreciate it.
Kind Regard
Kathy Cashe
Customer Service Manager
Sunway
Risposta di Sunway
Dear Ms. Flanagan
We were so glad that you had such a positive experience with our staff member Lisa. Thank you for your kind words we will pass them on to Lisa who i know will appreciate it.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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