Our Ski holiday to Andorra was flawless.From the Dublin airport check in rep Janet to meeting Rich in Andorra absolutely everything went as expected.This is our second year using Topflight and we look... Leggi di più
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Super efficient company . Everything was so easy . Great value . Flight from Cork ( a huge bonus ) Frank our rep at resort was super friendly, knowledgable and a lot of fun Thank you 🤗 Noth... Leggi di più
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Fantastic week of skiing, from the moment we got to the airport for departure we where met by a top-flight rep. All our needs where met, support all throughout the week, Hotel location rentals, le... Leggi di più
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Easy to book, trip to and from the resort went smoothly (except for the return bus driver from ski resort did a couple of laps too many around the village, when picking up travellers, which made bus... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Informazioni di contatto
Irlanda
- www.topflight.ie
4,6
Eccellente
1770 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Topflight
Thank you for your lovely feedback.
We are delighted to hear you found the booking process very straightforward.
Kind regards,
Amy.
Risposta di Topflight
Thank you for your kind feedback.
We are thrilled to hear we had the perfect holiday for you.
We do hope you enjoy the trip when it comes around.
Amy.
Brilliant professional service from…
Brilliant professional service from start to finish. Very impressed.
25 marzo 2026
Risposta di Topflight
Thank you very much for such kind feedback - we really do appreciate you and for taking the time to send us your lovely comments.
We hope to welcome you back in the near future.
Many thanks,
Amy.
My own research paid off
24 marzo 2026
Risposta di Topflight
Thank you Brian for taking the time to send us your feedback.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Skiing in Andorra 2026
Our Ski holiday to Andorra was flawless.From the Dublin airport check in rep Janet to meeting Rich in Andorra absolutely everything went as expected.This is our second year using Topflight and we look forward to planning our next trip.Well done to all the team at Topflight!!
15 marzo 2026
Risposta di Topflight
Wow, this is super to hear Stephen!
We are thrilled you had a wonderful experience again with us and thank you for your kind comments towards Janet and Rich, we really do appreciate it.
Hope to see you a third time!
Kind regards,
Amy.
Super efficient company .
Super efficient company .
Everything was so easy .
Great value .
Flight from Cork ( a huge bonus )
Frank our rep at resort was super friendly, knowledgable and a lot of fun
Thank you 🤗
Nothing was too much trouble .
I would highly recommend Topflight .
This was my first experience with them and I was delighted and would def use again⛷️🙏🏻❤️
23 marzo 2026
Risposta di Topflight
Thank you Linda, we are thrilled to hear you had a wonderful experience with us!
Also, thank you for your kind comments about Frank - it’s very much appreciated!
We hope to welcome you back in the future.
Kind regards,
Amy.
Risposta di Topflight
Thank you for your feedback!
We appreciate you taking the time to send us your lovely 5 star review and we hope to welcome you back in the near future.
Kind regards,
Amy.
Risposta di Topflight
Thank you for your kind comments!
We hope to welcome you back in the near future.
Kind regards,
Amy.
Loved the Zell am See resort and our…
Loved the Zell am See resort and our accommodation (Romantik hotel). Topflight reps were all excellent
16 marzo 2026
Risposta di Topflight
Thank you for your kind feedback!
We appreciate you and your comments and we really do look forward to welcoming you back in the near future.
Kind regards,
Amy.
An issue with the toilet at m hotel… e durin
An issue with the toilet at m hotel that was never fixed all week my rep did try and help but it was never sorted I told th hotel several times during the week
And on leaving not the relaxing week I was looking for
10 marzo 2026
Risposta di Topflight
Thank you for taking the time to send us your feedback.
We’re very sorry to hear about your experience on this trip.
We would like to look into this further for you. Could you please email us at customerservices@topflight.ie with your booking reference and a brief summary of the issue so our team can investigate?
Again, we are sorry this impacted your trip and we do hope to welcome you back again in the near future.
Many thanks,
Amy.
Right from the point of booking…
Right from the point of booking Topflight excelled …… the service above & beyond
Nothing was too much trouble… everything done with a smile - attentive without being intrusive
22 febbraio 2026
Risposta di Topflight
Thank you for your kind feedback, we really appreciate you taking the time to send us your valuable comments.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
Our Family Ski trip with Topflight in St Johann 2026
Pre travel our ease of booking, availability of options was what attracted us to Topflight. Then once booked, having one team to deal with for any adjustments and changes was gold,especially when doing a group booking like we did for our Ski holiday. There was 12 of us on holiday with non skiers, beginners, children and experienced skiers in our group. We had a mix of children, teen and adult ski lesson groups as well as a couple of beginners doing private lessons and everyone was very happy.
On holiday the Topflight representative leader, Aisling, who was in St Johann to support us by phone and in person, was brilliant. We felt secure we’d be looked after by her and her team.
We made adjustments to lessons, hotel rooms, ski hire bookings and nothing was a problem. We had a great holiday - thank you team Topflight.
21 febbraio 2026
Risposta di Topflight
Thanks for your kind feedback, we really do appreciate your valuable comments and for taking the time to send them to us.
It is fantastic to hear everything from start to finish went so well and we really do look forward to welcoming you back again in the near future!
Many thanks,
Amy.
Westendorf 2026
Everything about this holiday was great from transfers to hotel to resort. Post Hotel Westendorf staff and TopFlight staff were brilliant, really friendly and helpful. Will definitely be going back!
1 marzo 2026
Risposta di Topflight
Thank you very much for such kind feedback.
We appreciate you taking the time to send us your valuable comments and we are thrilled to hear you had a wonderful experience and a return is on the cards to the lovely Westendorf!
We look forward to welcoming you back in the near future.
Kind regards,
Amy.
I phone up after booking flight to…
I phone up after booking flight to ensure legroom on flight, I was told show up early in airport and it would be sorted.
I was on schedule to be at check in desk 3.5 hours before departure, when we receive a text from top-flight saying (desk 32 & 33 now open & Janet on hand to assist) we went to 32 & 33 and could see the top flight sign over the desk, I stood in the top of the line for over ten minute looking at the Aerlingus lady on her phone.
When she finished her phone call, she said it was not open and she was just sitting taking a call. I explained about the text as the top-flight sign over her desk, with no sign of Janet, we proceed to the main Aerlingus check in que, now after losing 15/20min in a line that was not open.
When I got to check in desk, the next Aerlingus lady would not give me leg room as she said our seat were assigned.
In Austria, I asked Ellen to sort it out, but still no joy on the way back.
Myself and top flight are finished .
9 marzo 2026
Risposta di Topflight
Thank you for your feedback.
We are very sorry to hear about your experience at the airport and that this caused frustration at the start of your trip, which we fully understand.
In relation to the seating request, as the flight was a charter service, seats cannot be pre-booked in advance in the same way as on scheduled flights. We can submit requests to the airline, however these are always subject to availability at check-in.
By the time the request reached us on the return journey, the seats with additional legroom had already been allocated by the airline. Our team did however manage to arrange a row with a spare seat for you, which we hoped would provide some extra comfort for the flight.
We do apologise for any confusion at the airport regarding the check-in desks and for any inconvenience this may have caused. Your feedback is appreciated and will be shared with the relevant teams.
We are sorry to hear you will no longer travel with Topflight for the above reason, but we do hope you will change your mind in this case and we see you again in the near future.
Kindest regards,
Amy.
Risposta di Topflight
Thanks for your kind feedback!
We hope to welcome you back again in the future.
Many thanks,
Amy.
This company make everything so easy…
We have always have a good experience using Topflight for 5 years. It's always smooth and easy and our hotel is great. The Reps are great big shout out to Ashling in St Johann and Sonja at the Sport Hotel
8 marzo 2026
Risposta di Topflight
Thank you Sonia for your kind comments and for your loyalty over the years.
We really do appreciate you and you taking the time to send us your valuable feedback. Also, for your lovely comment for Ashling, she is a real gem.
We look forward to welcoming you back in the future once again!
Amy.
The ease in travel and transportation…
The ease in travel and transportation to the hotel
The rep ashling was great
The train station was so handy from the hotel and free with your guest card
8 marzo 2026
Risposta di Topflight
Thank you for your feedback!
We are thrilled to hear everything went so well and we appreciate you taking the time to send us your lovely comments.
Kind regards,
Amy.
Great attention to detail
Great attention to detail, Great individual attention, Great local knowledge.
3 marzo 2026
Risposta di Topflight
Thank you for your very kind feedback, we really do appreciate it.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Risposta di Topflight
Thank you Brendan for your kind feedback.
We do hope to welcome you back again in the future.
Kind regards,
Amy.
The rep James was excellent
The rep James was excellent
The hotel was close to bars restaurants
Pierre in cubil was excellent
2 marzo 2026
Risposta di Topflight
Thank you for your 5 star review!
We really appreciate you taking the time to send us your feedback and your special mention for James, he will be delighted!
We hope to welcome you back again in the near future.
Kind regards,
Amy.
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