A competitive quote via Go Compare website. The policy suits my needs following a phone call to confirm certain cover, so I was very pleased with the policy which I purchased via Go Compare.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Most important to me any many customers the phone was answered after 8 minutes,compared to Lloyds car insurance 35 minutes on 2 separate occasions,will not be renewing with them . Documents sent sam... Leggi di più
I had difficulty printing off my insurance certificate and phoned up, your member of staff could not be more helpful she sent a PDF copy to my email address. The other documents are being sent to me... Leggi di più
Today, I needed some help to buy my car insurance and to understand what I am purchasing. I am grateful of the help I have received today. The person on the other side of the phone, was patient an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Informazioni di contatto
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, Regno Unito
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4,6
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful and explained all the…
Very helpful and explained all the details accordingly. Thank you.
24 luglio 2026
Quick and easy +++
24 luglio 2026
Agent was very helpful
Agent was very helpful. It is refreshing to be able to speak to a real person to resolve issues on a website
24 luglio 2026
Good efficient service..
17 luglio 2026
Easy to sort out and good price
17 luglio 2026
Great experience with customer service
Great experience with customer service, Stacey was very professional and patient with everything I had to ask. Very nice to still have real people on the other side of the line instead of robots! Thank you!
24 luglio 2026
Im over due a refund
10 luglio 2026
Risposta di Car Insurance by Toyota Insurance Services
Hello thank you for your review.
I am sorry to hear of the concerns raised regarding a refund refund timescales can take up to 7-10 working days to reach you.
Your details have been passed on to our Complaint Team who will be in contact with you in due course regarding the matter.
Kind regards
Toyota Car Insurance Services
Easy to renew
14 luglio 2026
Requested cancellation on the chat few…
Requested cancellation on the chat few week back but still shows renewal going to happen. I had to request on chat again to receive an email confirmation. If you don't allow renewal cancellation on the portal, please respect customer's time and send email confirmation of cancellation on the first agreement but had to be chased. I struggle for every minute of my time and then chasing cancellations. They should invest in application which has poor user experience.
24 luglio 2026
Non scritta su invito
Risposta di Car Insurance by Toyota Insurance Services
Hello,
Thank you for your review.
I am sorry to hear you have had a poor experience with our services.
At Toyota Insurance Services we always look to provide an exceptional service where possible.
If this has not been the case and you wish for our Complaints Team to review this for you,
please contact them via email at complaints.car@toyotainsuranceservices.co.uk.
Reference your policy number and Trustpilot Complaint in the header.
Kind regards
Toyota Car Insurance Services
Given all the information I needed
Given all the information I needed, policy was on my account within 3 minutes, really good experience!
23 luglio 2026
Excellent member of staff
I contacted Toyota Motor Insurance today. One person was via chat and the other on the phone. The one on chat was very basic in his responses, hence I'm knocking a star off. In the end i called them up and got through to a lady called Eva. I know English isn't your first language yet you were so helpful; excellent customer service. I couldn't get on the Customer portal and you explained that you would reach out to IT and that if you were to make a change for me it would cost £25, whereas if i did it myself it would cost nothing. You said you would call me back and you did. I was so surprised and pleased at the same time. You told me everything was now fine and that i could go ahead and change my details. Seriously this made my day, I know how hard it can be to deal with customers on the phone yet Eva took everything in her stride and dealt with me in a professional manner. I hope next time i call in i get Eva or someone who has been trained to this standard.
23 luglio 2026
Non scritta su invito
Clear and easy to purchase
Easy to learn about, select, and purchase
Hopefully it'll be the same if/when i need to make a claim!
3 luglio 2026
Good service and staffs are excellent.
4 luglio 2026
First time I’m with Toyota insurance,
First time I’m with Toyota insurance,, everything OK .hopefully see you again next year . Thank you to your help.
14 luglio 2026
Thank you for all your help
Thank you for all your help
In insuring my car for me
Such a pleasure
Very well looked after
Thank you Brian R .
1 giugno 2026
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