Most important to me any many customers the phone was answered after 8 minutes,compared to Lloyds car insurance 35 minutes on 2 separate occasions,will not be renewing with them . Documents sent sam... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A competitive quote via Go Compare website. The policy suits my needs following a phone call to confirm certain cover, so I was very pleased with the policy which I purchased via Go Compare.
I had difficulty printing off my insurance certificate and phoned up, your member of staff could not be more helpful she sent a PDF copy to my email address. The other documents are being sent to me... Leggi di più
Today, I needed some help to buy my car insurance and to understand what I am purchasing. I am grateful of the help I have received today. The person on the other side of the phone, was patient an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
With a defaqto 5-star rating, drivers can enjoy one of the most comprehensive levels of cover available. Our insurance extends the Toyota experience to non-Toyota drivers too - for those who value quality and peace of mind. Full details of benefits and exclusions for each product are included in individual policy documents.
Informazioni di contatto
7th Floor, 52-56 Leadenhall Street, EC3A 2BJ, London, Regno Unito
- 0333 103 9950
- service@toyotamotorinsurance.co.uk
- toyotainsuranceservices.co.uk
4,6
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It’s just straight forward love it
29 luglio 2026
Very easy to use and was a good cover…
Very easy to use and was a good cover at average price
29 luglio 2026
Please be aware of this company
Please be aware of this company. Don’t get fool by name Toyota. They are thieves. Stealing people money. I don’t get any documents for one day after paying full payment. Then I call they don’t include what I want in that policy. I request to cancel my policy. They charged me cancellation fee. Even I don’t get any documents or any confirmation of payment or policy. Be aware guys .
28 luglio 2026
Risposta di Car Insurance by Toyota Insurance Services
Good morning,
Thank you for taking the time to leave a review.
If you have opted to receive your policy documents electronically these are made available in Your Portal.
Following the successful purchase of a policy our welcome email is issued to the email address provided at inception, which provides details on how to access Your Portal and policy documentation.
Our policy documents are made available prior to purchasing a policy which we encourage all customers to review these carefully to ensure the policy meets their needs before agreeing to them.
This also includes our cancellation terms which are detailed in section 14.6 of the Private Car Policy Documents. This fee reflects the administrative costs involved in setting up and managing the policy, including providing access to the online portal, generating and issuing policy documents, registering the vehicle on the Motor Insurance Database, and closing the account upon cancellation.
We would welcome the opportunity to investigate your concerns. I have passed your details to our Complaints Team, who will contact you in due course to discuss this matter.
Kind Regards
Claire
Toyota Insurance Services
mega thanks for helping me out I…
mega thanks for helping me out I greatly appreciate it Mike
27 luglio 2026
Could have had a better experience
When the welcome to email arrived it mentioned using the password used setting up the policy to access it. It was setup by phone and no password was mentioned.
Your call handler was intransigent.
28 luglio 2026
Risposta di Car Insurance by Toyota Insurance Services
Good morning,
Thank you for taking the time to leave a review.
If you have opted to receive your policy documents electronically these are made available in Your Portal.
Our welcome email includes detail on how to access the portal using the email address and password you used when you purchased your policy and if you haven't set one yet, to click the “forgotten password” link on the login screen and follow the instructions provided.
This primarily applies to policies purchased over the telephone as our agents are unable to create or set portal passwords on a customer’s behalf part of Data Protection Regulations.
I am sorry to hear you felt that the agent you spoke to was intransigent. We would welcome the opportunity to investigate your concerns. Accordingly, your details have been passed to our Complaints Team, who will contact you in due course to discuss this matter.
Kind Regards
Claire
Toyota Insurance Services
Easy helpful quick
21 luglio 2026
Excellent
Excellent, the lady was very clear and helpful. Much prefer to work with real people.
28 luglio 2026
Great...no problems so far
21 luglio 2026
Stacey
Stacey, the admin staff that dealt with me was professional and friendly at the same time, and explained the new insurance to me in an efficient manner
28 luglio 2026
Quick and easy to organise
Quick and easy to organise. A good price compared to other insurers I looked at.
20 luglio 2026
Excellent customer service
The customer service women and men I spoke to over 2 days were friendly and patient ie repeating and explaining the policies as requested.
The insurance offer was excellent and much less than my previous provider
27 luglio 2026
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