Total Moving Solutions Recensioni 

559
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Upon gathering a number of different quotes for a move from Netherlands back to the UK, myself and my partner settled on TMS. What a stroke of luck that turned out to be... Christian was assig... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Moved from London to Porto a month ago and contacted them. The price was competitive and TMS in general was amazing especially my move manager Scott was class and accommodated my every need even thoug... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made my move to Scotland way easier. Everyone I encountered throughout the move have been very professional yet very friendly. Definitely a recommendation to anyone looking for a moving company.

L'azienda ha risposto

Valutata 5 stelle su 5

TMS have been fantastic. James, Christian and the whole removal team all provided superb service in their various roles. Quick communication in a friendly manner with impeccable attention to detail. I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

559 recensioni

5 stelle
4 stelle
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2 stelle
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Solitamente risponde entro 48 ore

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4,8

Tutte le recensioni

(559)

74 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Total moving solutions has just moved us to Canada

Total moving solutions has just moved us internationally from the UK to Canada. They are a friendly, honest and reliable team that have responded to all of my questions within hours. They have been upfront on costs, timing and the pitfalls of an international move, our house arrived when they said it would and not 1 item was damaged or broken. I highly recommend them to you.

4 ottobre 2023
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Risposta di Total Moving Solutions

Thanks for the great 5* review Joel.

It have been a pleasure to assist you with your removal.

Wishing you and the family all the very best in Canada.

Take care.

Many thanks,

James

Valutata 5 stelle su 5

Want a stress free move?

At a very stressful time I found this Company helpful, patient friendly and professional. James advised and guided me through all necessary paperwork and kept me informed at all stages of the move.
All contents were safely delivered on time and in perfect order.
Thank you James .

22 novembre 2023
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Risposta di Total Moving Solutions

Thanks for the kind review Susan.

It was a pleasure to assist you with your removal.

Wishing you all the very best for the future.

Take care.

Many thanks,

James

Valutata 5 stelle su 5

Great service - thanks Mike

TMS were great. Hassle-free, no problems on either end of the delivery, and the price was really reasonable. Mike was always contactable, and was really on top of coordinating collection and delivery. This move was personal items being moved internationally, and there were no issues with damage. Everything was well wrapped once taken into TMS possession. If needed in future I will definitely be using them again, and would recommend.

22 novembre 2023
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Risposta di Total Moving Solutions

Thanks for the great review Mick.

I have shared your comments with Mike who was your Move Manager.

I am pleased that your removal with us was hassle free and appreciate the recommendation.

Wishing you all the best in Dublin.

Many thanks,

James

Valutata 1 stelle su 5

I'm really disappointed

I'm really disappointed. They lost my boxes and damaged my vintage clock. The box was lost it contains my family photos.

1 novembre 2023
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Risposta di Total Moving Solutions

Thank you for your review, Jakub.

I am sorry to hear of your disappointment with the service and insurance handling of your claim.

We are equally disappointed at the multiple alias reviews that you have taken to placing. While we understand and appreciate a review being placed, multiple in different accounts is not appropriate, misleading and
some would consider to be harassment.

To respond to points made:

Service Booked
Correct, the driver did not move your boxes as the service you booked on, due to your budget, was for a one-man collection. You were informed of the need to bring your boxes to the vehicle.

Missing Box
Based on records we hold, the documentation suggests that the box was never in the consignment. The same number of boxes collected are the same number of those delivered.

Insurance Claim
We have guided you through an insurance claim and it would seem you had undervalued the items you insured.

You have been offered £500 for the Lego sets on an entirely without-prejudice basis by insurers, as if they were to impose stricter sanctions on their terms and conditions, there would be no pay out based on information they hold.

You have refused this offer.

To conclude, we believe we have made all possible endeavors to resolve the matter, however, we cannot payout on items that are owner packed and damaged, as per ours and Insurers terms and conditions.

Many thanks,

James

Valutata 5 stelle su 5

A grand team

TMS were very helpful when we were organising our move from Ireland to Wales,despite last minute issues with timing, and the teams that collected, stored and delivered our goods did a grand job!

31 ottobre 2023
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Risposta di Total Moving Solutions

Thank you for the kind review Pamela.

I have shared your kind words with Christian who was your Move Manager.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Valutata 5 stelle su 5

An absolutely incredible moving…

An absolutely incredible moving experience led by James and his team. We made a very big move from UK to Australia and nothing was too much. We changed dates, amount of boxes and delivery addresses but everything was done professionally and with kindness and complete understanding of our challenging situation at the time. If you are thinking of making a move, big or small, TMS is definitely the company for you.

27 ottobre 2023
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Risposta di Total Moving Solutions

Thanks for the fantastic review, Michelle.

It has been a pleasure assisting you with your removal and it is always so rewarding to hear our customers are happy with the service provided.

Wishing you all the very best in Australia.

Take care.

Many thanks,

James

Valutata 5 stelle su 5

Top Service

The team at TMS have been absolutely amazing. Quick with replies, professional, and very helpful. I was going to use their services for my move from Germany to England, due to a change in personal circumstances I didn't follow through with the service quoted. I can say though that everything leading up to it was great, my correspondence was mainly with Christian who's very professional and friendly. TMS also provided a quoted fair price, I would definitely consider using them in the future.

2 novembre 2023
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Risposta di Total Moving Solutions

Thanks for the kind review Jesse, it is very much appreciated.

I am really pleased that the team were great from the offset when providing your quotes, however, I am of course sorry to hear that you are no longer able to relocate.

Please do not hesitate to contact us in the future if your circumstances change.

Wishing you all the very best.

Many thanks,

James

Valutata 5 stelle su 5

A great service all round

A great service all round. TMS handled our move with obvious expertise and Christian was a real help throughout the whole process of our move from the UK to Guernsey. The removal team were great and everything arrived exactly as it left. I cannot recommend TMS highly enough.

19 ottobre 2023
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Risposta di Total Moving Solutions

Thank you for the 5* review Luke.

I am really pleased to hear that Christian was able to support you throughout the whole move process and I really appreciate the recommendation.

Should you have any future removal requirements, please do not hesitate to contact us.

Many thanks,

James

Valutata 5 stelle su 5

Excellent

Excellent, informative, trustworthy, ... - everything that could be hoped for. And a very competitive quote too.

Why go with anyone else?

4 ottobre 2023
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Risposta di Total Moving Solutions

Thank you for the 5* review Stephen.

It was a pleasure to assist you with your international removal and I am pleased our quote was also competitive for you.

Wishing you all the very best.

Many thanks,

James

Valutata 5 stelle su 5

Excellent, Prompt and Professional services

Highly impressed with the excellent, professional service from TMS. Connected with Jason Roberts from TMS via a Google search. Was relocating from Switzerland to the UK and great service and prompt, safe delivery of my furniture. Right from initial conversations up the the delivery of my furniture in the UK, everyone has been courteous and I was surprised how fast I received my good.
Very highly recommended and thanks to Jason who also kept me updated frequently .

9 ottobre 2023
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Risposta di Total Moving Solutions

Thanks for the great 5* review, Yemi.

Thrilled to hear that you were impressed with the level of service you received and we really appreciate the recommendation.

Take care.

Many thanks,

James

Valutata 5 stelle su 5

Delivery to France

Excellent communication throughout the process. Clear answers and responses to all questions. Efficient collection and delivery. Reasonably priced.

10 ottobre 2022
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Risposta di Total Moving Solutions

Thanks for the kind review, Carolyn.

I am really pleased to hear that you felt the level of communication throughout your removal process was good.

Thank you for your business.

Many thanks,

James

Valutata 5 stelle su 5

Great friendly, professional and smooth experience

Thank you to Jason and the TMS team for making my house move abroad so smooth. I would highly recommend their professional and efficient service.

21 settembre 2023
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Risposta di Total Moving Solutions

Thank you for the great review, Stela.

I have shared your kind words with Jason, your Move Manager.

Wishing you all the best.

Many thanks,

James

Valutata 5 stelle su 5

Totally a very professional service

Totally a very professional service. They moved my goods from Nottingham in the UK. To Perth Western Australia. Due to my mistake. They had to have the goods repacked to conform to Australian Customs Standards. TMS carried this out with very little problem. They repacked the goods absolutely brilliantly with no fuss and at a very low price. On receiving the goods from the docks to my home. The carrier unpacked all the goods and checked for damage. Then removed and took away all the packaging. Truly I didn't have to do a thing. They really do the full job of moving goods 10,000 miles and deliver to your home. I am extremely happy with their agent who dealt with everything. Christian was a pleasure to deal with. He handled everything to perfection.
Many thanks Total Moving Solutions. You are truly a great Company to deal with. Malcolm Finney

21 settembre 2023
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Risposta di Total Moving Solutions

Thank you for taking the time to leave a review Malcolm.

I am thrilled to hear that you have found your removal experience with ourselves to have been of a high standard.

Thank you again for your business Malcolm.

Wishing you all the best for the future.

Many thanks,

James

Valutata 5 stelle su 5

I used the TMS movers to move all my…

I used the TMS movers to move all my household items as a sole container from London to Dubai. It was full service deal. The container was loaded in first week of Aug and delivered after about 4-5 weeks to my villa in Dubai.

In summary - We had 7* experience from James and his team at TMS and would strongly recommend them to everyone who is planning to relocate.

Let me share some more details of this:
1. They offered competitive price - not the cheapest, I would say but I still went with them due to the confidence that James & Jason gave us. The team was very transparent with great customer service attitude.
2. The packers came to my home in Surrey as promised and were real experts - the 5 bed house was all packed, loaded within 2 days. Amazing people!
3. They kept us fully informed throughout the 1 month by making a whatsapp group for proactive updates.
4. The delivery and assembling of all items at my villa was done by a local company. This local company in Dubai was ok - but it seemed to me that they over-promise at times. Anyway a long story short - we had few issues with this local company but TMS did not drop the ball and finally got us everything that was pormised by constantly following up with Dubai company.

That reminds me of what James promised to me in beginning - In cross countries moves, some issues would come - what matters is the way those issues are handled and closed.

In a nutshell - I am very pleased with the professional approach and great service attitude of Team TMS, would use them again and would recommend to whosoever needs them. Thank yuo guys

11 agosto 2023
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Risposta di Total Moving Solutions

Many thanks for the comprehensive review Jai, it is much appreciated.

I am really pleased that you decided to entrust us with your removal and that you felt supported throughout the whole process.

I appreciate the recommendation and should you require removal services in the future, please do not hesitate to contact us.

Many thanks again for your business.

James

Valutata 5 stelle su 5

Move from London to Singapore

We used Total Moving Solutions to move from London to Singapore earlier this year and it was a very good experience.

We were really impressed with the guys that came to pick everything up - it was all packed carefully but super quickly, and they really made sure that everything was packed as efficiently as possible so we didn't pay for any more volume than needed. In the end the original estimate quote from TMS was pretty much spot on.

The delivery company in Singapore were equally good. We were actually away on the first date that they tried to deliver but they rescheduled the delivery for a later date with no fuss. There was some very minor damage to our mattress but this was resolved very promptly by Christian and the team.

21 febbraio 2023
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Risposta di Total Moving Solutions

Many thanks for the review Abi.

I am glad that you felt Christian your Move Manager provided you with good service and level of communication throughout the removal process. Also that he was able to assist you with the minor mattress damage swiftly.

Wishing you all the best and thank you again for your business.

Many thanks,

James

Valutata 5 stelle su 5

Excellent company from start to finish

Excellent company from start to finish. The cheapest and extremely reliable. Lovely people to deal with. Got charged exactly what I was as quoted. date from Ireland to Canada was as estimated.

7 settembre 2023
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Risposta di Total Moving Solutions

Thank you for the 5* review Patricia.

I have shared your comments with Scott who was your Move Manager.

Great to hear we were competitive on price for you.

Wishing you all the very best in Canada.

Many thanks,

James

Valutata 5 stelle su 5

Brilliant company

I would give them 10 stars absolutely brilliant from the start collection to delivery .I would recommend Christian and his crew to anybody.Thank you guys.

14 agosto 2023
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Risposta di Total Moving Solutions

Thank you for taking the time to leave a review Lesley, it is much appreciated.

I have shared your kind comments with Christian and would like to thank you for the recommendation.

Wishing you all the very best.

Many thanks,

James

Valutata 5 stelle su 5

Move to rural Ireland

Christian was so helpful throughout the whole process. Communication was great. Would recommend

30 agosto 2023
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Risposta di Total Moving Solutions

Thank you for the 5* review Caroline.

I have shared your kind comments with Christian and would like to thank you for the recommendation.

Wishing you all the very best.

Many thanks,

James

Valutata 5 stelle su 5

Lincolnshire to Perth WA

Christian, James and Melissa did a fantastic job organising our move, really friendly and easy to talk to. The moving teams at both sides of the globe were also fantastic and really helpful. Highly recommend TMS

2 giugno 2023
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Risposta di Total Moving Solutions

Thank you for the great review.

The team pride themselves on the customer service and are always there to fully support our customers throughout the removal process.

I have shared your kind words with Christian and Melissa and I wanted to thank you for your business.

Many thanks,

James

Valutata 5 stelle su 5

Flexible and accommodating

We were very happy with Christian's assistance, he was flexible and accommodating to our changing needs.

6 luglio 2023
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Risposta di Total Moving Solutions

Thank you for taking the time to leave a review David.

I have shared your comments with Christian.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

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