TopCat Window Blinds Recensioni 

211
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Understood exactly what requirements were from my end and time between order and delivery was very quick. Fitting also done quickly. Blinds very good quality - very pleased.

Valutata 5 stelle su 5

Really pleased with my new blinds, the quality is excellent and look very stylish in all the rooms. The whole process from start to finish was very fast & professional. I am really happy with the fin... Leggi di più

Valutata 5 stelle su 5

Contacted them on the Sunday, came out on the Monday to measure and were fitted the following Wednesday ... great service from start to finish... I have used Topcat previously and will definitely be u... Leggi di più

Valutata 1 stelle su 5

Absolutely abysmal Take money Promise fitting and dont turn or Constant lies Rude owner Keep customers money as long as possible Lie about having your blinds Avoid Company is notoriously b... Leggi di più

Dettagli dell'azienda

  1. Arredatore d'interni

Scritti dall'azienda

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

211 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 1 mese

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4,4

Tutte le recensioni

(211)

79 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

All in all, pretty poor service

All in all, a pretty poor experience with Topcat blinds.The first set of vertical blinds were too long and were dragging on the window ledge.The second set were far too short. You know they're short when your hubby keeps making comments about the budgie dying! Today was 3rd time lucky!
Onto the roller blind in the bedroom. Width wise, it was 3 inches shorter than the blind it replaced - the old blind was still up there when it was measured so there's no excuse for the confusion. I wasn't greatly impressed at the damage to my wallpaper being on show where the old fittings had been removed and the new fittings had been placed further in. Surely you would measure the blind that is up and put the new fittings over the old ones?
So, after the 2nd set of verticals had been fitted and were too short, I complained and was told they would be in touch to fit new blinds. I waited and waited and eventually phoned head office to be told they had no record of a new fitting.
I was not happy but agreed that a Sales Manager would come out and have a look because I'd already had 2 replacement sets. I waited in on the scheduled day, and waited, and waited. Eventually i phoned the Glasgow office to be told that the appointment had been cancelled as they felt it inappropriate to send a Sales Manager when the problem was in the fitting. I then had to arrange for a Fitting Manger to come out. Credit where it's due, he was very good and I now have blinds i'm happy with.
Would i use Topcat again though? Unfortunately no. I phoned today to pay the balance and told Elaine at head office that they had a cheek taking my final payment after all the hassle I've had. The reply was that she didn't know anything about it and frankly that just about sums it up!

21 febbraio 2019
Non scritta su invito
Valutata 1 stelle su 5

Absolutely abysmal customer service

Absolutely abysmal customer service. Only had to contact them twice regarding issues and twice I’ve experienced the worst customer service from from their manager. Prices were very reasonable but no excuse for being treated like an inconvenience when I’ve clearly been sold a substandard product. Would absolute avoid this company.

8 febbraio 2019
Non scritta su invito
Logo di TopCat Window Blinds

Risposta di TopCat Window Blinds

Hi Nicola,

Really sorry to hear your experience, this is most unlike us. Pease feel free to call our office on Monday and we will do our very best to resolve your issue.

thanks

Valutata 5 stelle su 5

Fantastic service

Just had my conservatory fitted with faux wooden blinds by Topcat Blinds. Very pleased with the overall experience. Was advised the order would take a fortnight to be ready but in the end they were fitted a few days ahead of time. The fitter did a great job and it feels like I’ve got a new conservatory!
The company keeps you well informed throughout the process and I’m happy to recommend this company.

26 agosto 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent service.

Excellent friendly service from initial phone call,to home visit and installation of 9 blinds and adjust 1 existing blind. Attentive service and good price.
Highly recommend the company.

10 dicembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Fantastic blind

Fantastic blind. Ordered and fitted in about a week. First class communication. We ordered a blind with a remote control which is programmed to open and close at the level we like. Strongly recommend.

24 novembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service. I will not go anywhere else. Fitters are quick and efficient. The Rep was very helpful. And the staff that called up very helpful and friendly.

21 novembre 2017
Non scritta su invito

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