Great service, they had a record in store of the grout and grout colour I purchased 4 years previously, and had it in stock to take away.
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We had spent months visiting bathroom shops. We literally went into tiles and stone with little hope. Met Freya and within the week she bought everything together and created our dream bathroom. She d... Leggi di più
Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Fre... Leggi di più
I would highly recommend Tiles and Stone Direct. We were assisted by Freya W. who was absolutely brilliant. From start to finish we received amazing customer service, she helped us pick the tiles f... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Informazioni di contatto
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Regno Unito
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
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First class service
First class service, I would recommend them, and will use them again
Service was excellent
Service was excellent, they spent as long as we needed while we selected what tiles we needed. The range of tiles is extensive. We then worked together checking measurements and then worked out the cheapest way to get the tiles i.e. boxes or single tiles. I've done 4 stars as my tiles are on order so I haven't taken delivery yet. I'm not expecting any issues and the tiles to arrive on time.
Freya at Tile and Stone
A great store with excellent range. Freya was extremely helpful, nothing was too much trouble, taking time to discuss the options without being rushed or pressured, offered to create an artist’s impression to visualise the tile and floor options. Making the decision so much easier, always with a smile. A fantastic representative and a great experience. Highly recommended
Great customer service
Freya has been awesome in helping us with choosing tiles. Loads of helpful advice and practical tips with layout. There was plenty to choose from, and they even held our order until we were ready to collect it. Highly recommend and a massive thank you to Freya.
Excellent customer service
Poor
The positive, was the gentleman was very helpful on the day and the customer services was good. However when my bath fitter went to fit the tiles every tile was damaged or chipped, when I informed the company I just about got an apology every box was clear stored outside the warehouse as the box was wet and falling apart.. it ashame I'm very disappointed
Always go to tiles and stone nothing to much trouble
Always go to tiles and stone nothing is to much trouble good range of tiles a special mention to Freya whitehead very helpful nothing to much trouble thanks
Absolutely first class but house number…
Absolutely first class but house number for delivery was written down incorrectly but driver phoned to get the right house number
Friendly efficient service
Friendly efficient service.
The tiles were delivered on time to my hose (small charge).
I would use T and S again.
Great store and very attentive staff
Great store and very attentive staff, unfortunately through no fault of there’s, my order was “trashed” by the courier and no further tiles were currently available. My refund was promptly handled by the staff.
Great service 🙏🏻
Great service and knowledge...
Great service and knowledge from the team at Chelmsford - thanks to: Matteo, Sagren, Chloe & Freya for assisting our kitchen and bathroom tiling needs!
This is a store you can get excited visiting, with a wide range tiles that other outlets don't have.
Very helpful and knowledgeable…
Very helpful and knowledgeable excellent customer service
You guys are superb
Great Service and Value
Always use Tile and Stone - Great friendly, helpful service / value / products you will not be disappointed
Great communication and knowledge
Highly Recommended
Very helpful and knowledgeable staff. Ordered and delivered exactly when they had advised. Highly recommend.
Very efficient and helpful good product
Reordered tiles previously bought
Very friendly and helpful staff
Very efficient ordering and communication once in store

Risposta di Tiles & Stone Direct
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