Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Huge thanks to Sophie for such amazing and sensitive call handling when booking tickets today. So kind and very efficient. Could not ask for more.
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più
I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Leggi di più
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Monarchs Quay, L3 4FP, Liverpool, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I purchased 2 autograph tickets instead of photograph tickets, to my disappointment, but the team were SO quick at getting them exchanged for me. Really appreciate it!
I got wrong tickets for autograph but I needed photograph instead they were really helpful and the team sorted everything out swapped everything over very happy and fast response five star service*****
Got my comic-con Sunday tickets changed to Saturday with zero fuss and a very quick response, many thanks.
I had a query via email and this was responded to within the same morning, only about 2 hours off the top of my head.
My query did require me to phone TicketQuarter and my call was answered swiftly (no queue). I spoke with Jack who handled my query within a matter of minutes. He was friendly and efficient, which is something I have also experienced in the past when contacting TicketQuarter.
The operator was very helpful and was able to resolve my enquiry very quickly .
Excellent and speedy customer service.
Had a mix up with the booking site and managed to book tickets for a completely wrong city. Called immediately, was asked by the cheerful chap on the phone to send an email with full details and they would see what they can do at Customer Services. After a couple of emails forward and backwards to verify and confirm preferences, the tickets were moved swiftly and confirmed at the right event. Can’t thank you enough.
Good prompt and efficient answer to my query.
Really quick in dealing with a guest cancellation and great correspondence throughout. Fantastic service 5 ⭐️
Double booked ourselves with ticket purchase. Very quickly responded to email and subsequently changed to another date. Excellent service.
We visited the box office to change our seats and the attendant Jack was very helpful in doing so. This was after the customer service team recommended our course of action, they also were quick to reply and very helpful.
We were given tickets as a Christmas present and I had queries on the access to the venue. I sent an email to Customer Services, who answered the very next day. They told me what I needed to know and put my mind at rest. Great service
I had mistakenly booked for the wrong night.
I emailed the contact & they were able to transfer the tickets to the correct night.
Great and quick customer service. I am really pleased with a prompt action taken by the customer service team at TQ in response to my issue.
Always really helpful when I ring with friendly staff and excellent service
Amazing customer service. Answered my query within minutes on my tickets. Very polite and courteous
Thankyou for quickly responding to my problem and assuring me my order is fine.
Customer service dealt with my enquiry in literally minutes, easy process and they were happy to help,
Easy website to navigate and they have clear contact info, 5 stars
Amazing customer service. Responded in least than 2 hours and helped me transfer tickets to a different day during to illness. Fabulous service xxx
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