Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Huge thanks to Sophie for such amazing and sensitive call handling when booking tickets today. So kind and very efficient. Could not ask for more.
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più
I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Leggi di più
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Monarchs Quay, L3 4FP, Liverpool, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I booked five tickets (2 adults, 3 children) for the Horror, Rock & Wrestle Fest, advertised as taking place in Stoneleigh, Warwickshire.
After traveling 70 miles to the venue listed on both my ticket and confirmation email, we arrived only to be told by staff at the gate that the event was not happening there.
I immediately contacted Ticket Quarter to request a refund, but they refused, claiming the event was non-refundable. They also insisted they had emailed me about a venue change, but I never received any such email—and I have confirmed this with them.
Since then, they have stopped responding. This is completely unacceptable. I paid for an event at a specific location, and through no fault of my own, I was denied entry. At the very least, Ticket Quarter should be offering refunds to affected customers
Booked last minute tickets to an event. Emailed accessibility at TicketQuarter who went over and beyond emailing me a fast track ticket for my daughter in the middle of the night. Very much appreciated.
Had an issue with tickets. After contacting Ticket Quarter their customer service staff were onto it immediately and resolved the issue. Excellent and prompt service.
Really quick and efficient - sorted and issue I had out almost immediately!
Ticket quarter are bloody amazing. I've used them multiple times over multiple events and they are always so helpful. Always quick responses and help you as much as they can. Recommend 20/10
Phoned because problems booking online. Very helpful, everything sorted professionally
Hey . Ticket quarter ...have been really helpful indeed .. Ive certain disabilities ....and well...didn't know cud get help at events they do , just didnt. So from Thier help I now have a Disability pass /card , well enroute anyways ... So many thanks. For Thier kindness n cooperation
Very efficient a me understanding response.
Had lost email with all my booking details for up and coming eventually. With the minimum of information they found it and could forward it to me.
Very prompt and efficient service could not fault the m
I had an issue with change of email and the team sorted it out within minutes, great service!
I emailed regarding a personal assistant ticket and received a very prompt response. I am very impressed with the service offered.
Super fast reply via email and got all the information I needed and more. Thanks!
I realised I had booked my ticket for the wrong day. Change of ticket was made swiftly and with minimum fuss.
I was very pleased with the quick reponse I got to my question about a forthcoming event that I am attending in April.
Made a mistake when ordering as misclicked, contacted support and they the had the issue resolved within an hour om a Saturday evening.
Very impressive.
Had an issue with a ticket for Liverpool comic con and I sent a late night email asking for it to be sorted. The issue was addressed and sorted within 12 hours. Would highly recommend!
Excellent customer service quick in replying and changing my tickets
I've had nothing but excellent customer service. Very pleased with how fast and efficient my problems have been resolved.
I keep forgetting my login details constantly and within a few minutes they sort it out for me and I get a reminder when a payment is due and when they take the payment I get an email confirming my payment. Very easy
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