Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più
Hey . Ticket quarter ...have been really helpful indeed .. Ive certain disabilities ....and well...didn't know cud get help at events they do , just didnt. So from Thier help I now have a Disability... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Informazioni di contatto
Monarchs Quay, L3 4FP, Liverpool, Regno Unito
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing customer service
Amazing customer service. Responded in least than 2 hours and helped me transfer tickets to a different day during to illness. Fabulous service xxx
big thank you customer service really…
big thank you customer service really helped me find my tickets to the pantomime on 28th December so big thank you all team. merry Christmas happy new year.👌
Replied straight away
Replied to me straight away and solved my question. Excellent job.Thank you very much.
Amazing
Extremely efficient. Very helpful and knowledgeable. Excellent customer service. Very i.pressed
Would highly recommend.
Fast efficient response to enquiry…
Fast efficient response to enquiry online even though issue caused by my stupidity. I accidentally deleted tickets
But the response was fast and courteous happy to recommend thankyou to all concerned.
Really helpful and friendly with my…
Really helpful and friendly with my query! And they didn’t take days to reply!!! A rarity these days!! Thank you
Visit to M&S Bank Arena
Visit to M&S Bank Arena
I had an accident a few days before and was on crutches. I was unable to change my tickets in advance however on the night the Box Office moved me to a great seated area. Every single person I met/spoke to who was working there was so helpful. Thanks to all of you
Booked tickets twice
Booked tickets twice, they handled it brilliantly and I was refund very quickly.
Quick response to problem
I made an error in my e-mail address for an event that evening which meant that my ticket did not arrive, sent a message and had a response within the hour and tickets sent to the correct email.
Excellent communication
I sent an email on a Sunday evening, not expecting a reply until at least the following day, but got a reply and the answer to my query within 15 mins. You don't get that customer service in many places these days thank you.
Had a query over issue of a ticket for…
Had a query over issue of a ticket for an event in Liverpool, the response and information given was given almost immediately, excellent service.
Cancelling ticket for an event
I booked a ticket for an event on the wrong day! The "cancel booking" box wouldn't work. Rebooked for the date I wanted. Contacted customer services from my email link and "voila", sorted. Wrong date cancelled and refunded. Excellent.
Excellent email response …
I had a query on the information on my ticket order confirmation. I’m sent an email on a Sunday expecting a response during the following week. I received a response within the hour with all the information I requested.Excellent service.
Excellent customer services today from…
Excellent customer services today from Sophie who changed the dates of the tickets and sent an email confirmation straight away.
Really excellent and quick change of…
Really excellent and quick change of date for an error made by myself, thank you very much
Fantastic
Fantastic, quick and professional customer service. Exactly what you need with this kind of thing.
Excellent service
My date change was dealt with promptly…
My date change was dealt with promptly and efficiently really appreciate it thanks
Excellent response.
My inquiry was dealt with almost immediately and was a human dealing with my issue.
Excellent service and an immediate…
Excellent service and an immediate response.
Ticket enquiries
I posted an enquiry regarding ticket delivery, and received an immediate response with the e-ticket sent to me by email very shortly after.
Excellent customer service.
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