Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Huge thanks to Sophie for such amazing and sensitive call handling when booking tickets today. So kind and very efficient. Could not ask for more.
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più
I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Leggi di più
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Monarchs Quay, L3 4FP, Liverpool, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
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Excellent customer.service.. replied to my query immediately and gave me.the advice I needed
Excellent customer service with clear answers to my questions. Very fast response.
E-ticket glitch was reported around 7pm last night and was solved before 10am this morning. Well done, and thank you!
Excellent service.
From original event enquiry over a year ago, too obtaining an access card, and today helping with my
e-ticket glitch, ticketquater's Customer Service is outstanding. I cannot thank them enough.
Ticketquarter was so easy to use, when I ordered my tickets I accidentally typed my email wrong, so I emailed them and they got back to me with new tickets straight away, can’t thank them enough.
The people who emailed me were so helpful and sorted my problem out .
The gentleman I spoke to, super helpful and couldn't ask for anything better! Got me sorted out right there and then, wish other firms/companies etc were as efficient as he was👍
Responded very quickly with the exact info I needed was simple an good service
Sophie, on the phone at the M&S Arena Box Office in Liverpool, was both extremely helpful (she even phoned me back) and very patient. Give her pay rise.
Customer support was great, I got a very kind and helpful reply to my mail very quicky. Emanuela
Great customer service!
This is my first Comic Con in Liverpool and I am coming from London with my child. I had a lot of questions and they were so nice, patient and quick to answer!
Thank you so much :)
Emailed at 7pm on Good Friday for amending tickets due to a change of circumstances. Expected a hard no but got a reply in 3mins with everything sorted!
Had an issue with a typo in booking tickets customer service sorted it in no time even after a misunderstanding a couple of swiftly replied email and all was rectified had a great time Liverpool indoor fair was excellent too.
Highly recommend this company!!!!!
Super helpful with swift responses and sorted request with ease.
Recently I've been needing to get accessible tickets for myself as my husband's carer. This year, Ticket Quarter has changed their system for how they do this and it has been excellent. My enquiries have been responded to incredibly quickly and everything has been sorted out for me without any hassle!
I have used ticket quarter a few times and I am pleased with their service.
The original e-ticket for an event didn’t arrive but they were quick to rectify it.
I have an event in Aug and that many fab guests have been announced that I decided I needed a weekend ticket but I'd only purchased one for the sat plus if I was now doing the weekend I needed to transfer some of my guests over to the sun the lady sorted all this for me with no problem at all and sent a confirmation and it took her about 5 mins. I can now comfortably organise my guest photos over the 2 days and allow myself to breathe.
Brilliant experience ,issue sorted quickly and efficiently and helped with other random questions i threw at them.
I cant recommend TicketQuarter enough.
I care for my disabled daughter and many times its hard to get help. Lots of places use all the buzz words to make them look good, but when it comes down to the actual service, they fail. Not so with TicketQuarter.
Having a disabled daughter I have to phone up, this leaves me vunerable to tickets selling out before the office opens, but TicketQuarter always make sure that there are plenty of tickets put by for disabled. They are always so kind and helpful and on the odd occassions when things do change, the customer service are quick to respond and quick to help out, going above and beyond.
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