Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più
L'azienda ha risposto
Huge thanks to Sophie for such amazing and sensitive call handling when booking tickets today. So kind and very efficient. Could not ask for more.
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più
I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Leggi di più
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Monarchs Quay, L3 4FP, Liverpool, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 41% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have recently contacted the customer service team by email and they have helped me promptly.
5-star service
I've used Ticket Master for years and being disabled I always need extra help. They make buying tickets and getting a companion ticket simple also. The staff, if you have to get in touch, are always friendly and helpful.
Four months previously had booked and paid for event tickets. Unfortunately my wife had inadvertently deleted the email booking confirmation and we could not remember the date and time of the event but knew it was just a few weeks away. I contacted customer services and after an exchange of three or four emails they furnished me with full details AND forwarded a copy of my booking invoice to another email address of mine which I rarely use, but apparently did when making the booking. The patience and effort of the person went above and beyond and is greatly appreciated.
I thought the service was helpful, very quick response to questions answered.
Quick and helpful to my questions
Had booked tickets for an event then couldn’t make the dates. Contacted customer services who replied promptly then transferred my tickets to another date. Great service.
I saw that a comedian I liked had put on an extra date. I'm on holiday at the moment so didn't really expect anything back quickly but literally within 5 minutes of me sending an email I got a very helpful response.
I am so impressed with the response time and the helpfulness and would wholeheartedly recommend and use this service again.
I have been a customer services manager for many years, so I am very picky with my interactions. I can honestly say every one of my queries was in answered in good time, very polite and great info. I then called the box office and was helped by a lovely young man, he couldn't have been better at his job. I am ashamed to say I didn't catch his name but he was a star and gave me great advice on seats. I've booked my ticket and I am looking forward to seeing Greg Davies march next year. Thank you all so much for your wonderful help, you're a team of rock stars.
Thanks Maxine
Always very helpful and fast to respond when I have a query. Would highly recommend!
Tickets bought for show which changed date & time
Was advised if amendment but couldn’t make new date
Request refund - advised would be processed immediately abd back in my bank account 3-5 days
Really quick Customer Service response when I was panicking about tickets! Very helpful indeed.
Had to ammend date of tickets recently bought for the Monet experience due to be held in Liverpool.
I had an instant response to my query and dates were then changed and confirmation sent to me.
Excellent customer Service.
Today I’ve had another amazing experience with customer service, dealt with my query so speedily, can’t praise them enough, not every organisation is so efficient.
I enquired about Manchester Comic-con tickets, they got back to me within a few minutes with a clear answer.
I had purchased 2 tickets for Celebrating Celine Dion, and i had to book an extra one later on when a family member decided she wanted to come, but they had none available for were we seated. I spoke to a really nice man called Danny who was brilliant he relocated my seats and i was able to purchase the extra ticket so me and my family we all sitting together. Excellent service by Danny really helpful and kind.
Brilliant customer service. They really helped me quickly to resolve my question.
Incredibly swift response and resolution of enquiry
Thank you!
I wrote a mail on Friday for a little problem with my email adress and my e-tickets. They answered me 2 days after and resolved the problem very easily. They were very kind, quick and professional. Thank you!
Great customer service!
Quick turnaround in responses considering they are a big company. So helpful and nice. They do what they say they will which for me is so important as many companies don't.
Quick and friendly response to my Query ..Looking forward to going there in August ..
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.