TicketQuarter Recensioni 852

Issues with website (hence loss of a star) but excellent customer service on contacting and ordering through the phoneline instead

My queries were literally answered immediately. I emailed a few times and the response came straight back. Everything was clarified for me to my full satisfaction. I can’t rate the customer service highly enough. Thank you very much! Highly recommended.

Contacted as was unable to use tickets due to illness so contacted them to see if could gift them to someone else to use.Contacted me back with in the hour with the answer.Impressed with the efficiency and politeness.Would recommend them to anyone.

We had to reschedule an event due to a serious illness in the family.
It was rescheduled to our requested date by return - excellent thank you!

I messed up and put an incorrect email address on my order. As I result my e-tickets did not arrive. I contacted customer services by email on a Sunday and by mid morning the next working day it was all sorted. Could not ask for better.

Excellent service! The date changed for the show I booked and the tickets were automatically transferred over to the new date. Prompt reply to my query and quickly resolved, making it stress free for me! Many thanks 😁

Amazing and quick service. I wanted to reschedule my ticket and was not sure of the procedure. But the customer service team was very quick to respond. Appreciate it.

Quick reply to my email assuring me everything was correct. Great customer service.

Rheanne was lovely and very pleasant. She helped me and waited for me to talk on my iPad.

I booked 4 rather expensive tickets in February for an event on July 12. The confirmation promised the tickets would be sent 7 days before the event. When nothing arrived, I contacted the customer service, as advised. They responded fast - but only told me the tickets would be sent within the next 24 to 48 hours. In the end, they were only sent on Thursday afternoon, not even two days before the event. Which sounds more than a bit disorganised to me.

I have booked tickets for various concerts & events through Ticket Quarter. Their Website is clear & easy to use. Any problems I have encountered have been sorted straight away

I received a swift and reassuring reply to my email concerns about my tickets for an upcoming event. Many thanks to Julie

Amazing service! Emailed them this afternoon and received fast responses on my ticket issues. Thank you so much!

quick and simple phone call to upgrade photo shoot for comic con all done in a couple of mins

thank you

Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service

Very helpful with all my enquiries and tickets came by email on time

Very poor disability service. I have twice attended events ticketed by ticket quarter and applied for an assistant ticket as my son has a disability.
I have come to apply for an event this summer and been refused a ticket because my son is under 16.
I explained that this has never been explained before and that I can prove previous tickets have been issued.
The customer service team ignored this information.
I asked them to refund the ticket and they refused.
I understand if they have policies, but they need to be consistent with them and not issuing them previously under the same conditions.
The least they could do is issue the refund for my son’s ticket. Had they done that I might have used them in the future, but now I will not use them again for events.

Any queries I have had, they are so quick to respond and sort it out.

I made a mistake when booking tickets for an event in Liverpool but Ticket Quarter facilitated changing the dates with absolutely no fuss whatsoever. It was especially important as we are due to travel from Ireland and would have missed the event were it not for Ticket Quarter.

When I have any queries about my order or ticket availability I always feel totally confident that my issues will be resolved efficiently professionally and swiftly. I would highly rate the customer service team at Ticketquarter. They are very accessible too and this is a bonus. Very pleased and impressed.