Agnes Obel concert was excellent. There was an issue when I arrived as the seat I was allocated had been physically removed to allow for wheel chair access. The team quickly went to work and allocated... Leggi di più
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I had my tickets saved in wallet to make it easier for entry however your scanner didn’t work then I was asked to log in and find tickets again for proof even though I had them in the wallet present .... Leggi di più
I attended with my husband, friend, daughter and two granddaughters they had a blast. The show was awesome and we were still talking about it the day after. The staff/ushers make us welcome; the fre... Leggi di più
Easy booking process. I'm now used to downloading tickets but clear instructions were provided. Kept me informed and sent reminders.
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Ticketmaster is the largest global event ticketing company.
Informazioni di contatto
Customs Street East 23, 1010, Auckland, Nuova Zelanda
- ticketmaster.co.nz
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wallet feature
It would be good if there was a simple easy way to transfer tickets to a wallet please.
Otherwise all good.
Customer service
I booked an event at the end of June and took the option for delivery of my ticket by postal delivery. The event takes place in two weeks and there is no sign of my ticket. I tried to login to my account and the Ticketmaster system just would not accept my input despite having changed the password three times to try and reset the system. Spent four hours online with back and forth emails but got no answer to my question about when I can expect to see my ticket in my post box. Turns out that postal delivery of tickets is no longer an option despite my purchase confirmation email telling me my ticket would be posted to me. The Ticketmaster account login would just not work for me and to prove that the fault was not with me, I created an account with TicketTec in a matter of 90 seconds without any issues. Customer service from Ticketmaster is atrocious and I will never use them again! Terrible company, poor responses, and they treated me like I was the idiot who could not login properly.
Venue good
Venue good. Sadly mixing poor and couldn’t hear guitar in devilskin very well. Singer did so well to keep going
Website was simple and easy to navigate
Website was simple and easy to navigate, would be a great enhancement to virtual view of the stage from the seats available for purchase
Te Kaha One NZ experience.
The crowd and service and the win for Canterbury.
Easy to access & reliable.
I am elderly and prefer the print out…
I am elderly and prefer the print out option for your tickets from email
It was very well organized for entering…
It was very well organized for entering the venue. Our seats were great to watch the game, not to many que's for drinks etc and it was a very nice temperature
Was very impressed with the ticketing…
Was very impressed with the ticketing experience and of course loved seeing Alan Davis live
I purchased tickets on a promotion
I purchased tickets on a promotion
I was charged the wrong price I called and they said it was because there was none of the ones I wanted left.
I then saw more of the ones I wanted so there were some left. Ticketmaster refused to change them and refused a refund so I could purchase the correct ones
Wait time at the door was ridiculous
Wait time at the door was ridiculous. The queue wasn't moving at all, the staff at the gate were slow, lazy and rude.
Confusion
I ended up purchasing four tickets and getting staff at Crusaders membership to sort out my issues. The four tickets were complimentary as I’m a Crusaders member. I find your website confusing and unnessisarily complicated.
Easy and clear instructions.
Artist left many well known songs off…
Artist left many well known songs off his poorly chosen playlist.
VERY FRUSTRATING!!!!
The transferring of tickets was ABSOLUTELY RIDICULOUS!!! The amount of times that an authentication code has to be put in, before transferring EVERY ticket is RIDICULOUS!!! It took me nearly one hour to transfer three tickets because things weren't working correctly!!! This HAS TO IMPROVE!!! To begin with I couldn't even select tickets to transfer on my phone. Then when I could finally select trying to send via SMS wasn't working!! This was a VERY FRUSTRATING experience!! Then the people I transferred the tickets to couldn't add their ticket to their wallet!!
Great view to all the game.
Great view to all the game.
Great facilities
A win for Women's rugby
It is great going to the stadium on a cold day. Great views but difficult climb for older people. It was a great game and although I hate to say it, the Blues did deserve the win. Very proud of our Matatu team. Thanks for a great season team.
No runtime info
Ticket buying was fine, but the absence of real info about opening act and timings on the night was frustrating
Easy to choose seats and easy to use…
Easy to choose seats and easy to use tickets. The event was well run and we had a load of fun.
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