Always punctual with delivery service & box left where specified to do so .The ingredients are well packed in box & have always been of good quality .So many great recipes to choose from ,definitely i... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - a... Leggi di più
L'azienda ha risposto
1st order - delivery driver drove across part of driveway they obviously shouldn't have. 2nd order - given radishes instead of tomatoes for one recipe 3rd order - great! 4th order - no recipe car... Leggi di più
L'azienda ha risposto
Great flexibility of menu choices, well laid out website. Ingredients were fresh and good quality. Recipes easy to follow and well laid out. Finished meals were delicious and well priced. Overall very... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Informazioni di contatto
Nuova Zelanda
- hellofresh.co.nz
4,0
Molto buono
15K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Buns weren’t fresh
Buns weren’t fresh, avocado was hard, too much greenery and not enough meat
1 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Good variety of meals,easy to cook and…
Good variety of meals,easy to cook and teach kids how to cook
25 agosto 2026
Risposta di HelloFresh New Zealand
We are delighted to hear that you are enjoying the wide selection of dishes and that they are helping you teach the younger ones how to prepare meals. Thank you for sharing your positive experience with us, Gary!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Lovely healthy meals that are easy to…
Lovely healthy meals that are easy to prepare
8 settembre 2026
Risposta di HelloFresh New Zealand
Thank you so much for the wonderful review, Malcolm! We are thrilled to hear that you are enjoying our delicious, wholesome dishes and finding the preparation process so quick and convenient. Happy cooking!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Scam first time signed up canceled…
Scam first time signed up canceled membership same day and they decided to still use my card and process a order i never maid and wont refund me
2 ottobre 2026
Non scritta su invito
Risposta di HelloFresh New Zealand
Hi Rex,
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Ricka
Customer Resolution Specialist
HelloFresh
Absolutely love Hello Fresh
Absolutely love Hello Fresh! It has given me a love for cooking, something I used to dread every night. Great variety and every meal so far as been so yummy!
8 settembre 2026
Risposta di HelloFresh New Zealand
It is wonderful to hear that our service has helped turn meal preparation into an enjoyable experience for you! We are thrilled that you are enjoying the wide selection of recipes and finding the dishes so delicious. Thank you for sharing your fantastic feedback with us, Kristin!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great flexibility of menu choices
Great flexibility of menu choices, well laid out website. Ingredients were fresh and good quality. Recipes easy to follow and well laid out. Finished meals were delicious and well priced. Overall very pleased with the service
29 settembre 2026
Non scritta su invito
Risposta di HelloFresh New Zealand
Thank you for the fantastic feedback, Marcus! We are thrilled to hear that you enjoyed our fresh ingredients, user-friendly site, and clear recipe guides. It is wonderful knowing that you found the final dishes delicious and great value for your money.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Always punctual with delivery service &…
Always punctual with delivery service & box left where specified to do so .The ingredients are well packed in box & have always been of good quality .So many great recipes to choose from ,definitely improved cooking skills.Love that you can "skip" delivery if & when you may need to .
19 maggio 2026
Risposta di HelloFresh New Zealand
We are happy to hear that your experience with our meal service has been so positive. It is wonderful to know that our drivers consistently follow your drop-off instructions and arrive on time. We take great pride in sourcing fresh, high-quality ingredients and carefully packaging them for you. Hearing that our varied menu options have helped enhance your culinary skills and that you enjoy the flexibility of managing your schedule brings us great joy. Thank you for sharing your feedback with us, Trish.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
highly recommended
Great quality of food, we love that we are able to select the different meals and there's a huge variety. It's fantastic to try out something new and the instructions are easy to follow.
12 settembre 2026
Risposta di HelloFresh New Zealand
Thank you for the wonderful 5-star review, Christina! We are so glad to hear that you are loving the high quality and wide selection of dishes available. It is fantastic that you are enjoying stepping out of your comfort zone to try new recipes and finding the cooking directions simple to keep up with.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Risposta di HelloFresh New Zealand
We are glad you enjoyed your experience, and we appreciate your feedback regarding the fresh produce quality as we work to improve our selection.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Not listen to food i wanted
Not listen to food i wanted.
Low carb, low sugar, low FAT
Have asked to postpone as away for school holidays.
Please confirm
12 settembre 2026
Risposta di HelloFresh New Zealand
Hi Sue,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Delivered to wrong address
Delivered to wrong address
Price increase 57 to 91
Recieved meals i didnt request
Broccolli wasnt fresh/yellowed
22 settembre 2026
Risposta di HelloFresh New Zealand
Hi Jill,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Delivery was not very good
Delivery was not very good. My box was left out in the rain they could have left it by the garage so came home to see very wet order.
27 settembre 2026
Risposta di HelloFresh New Zealand
Hi Ian,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Easy as
My three daughters have now taken over the kitchen and cook dinner each night so it’s a win win for us. We get dinner cooked and they learn a life long skill. So if recipes can be followed and cooked by kids then anyone can do it. Food tastes fab too
22 settembre 2026
Risposta di HelloFresh New Zealand
It's absolutely wonderful to hear that your daughters are enjoying cooking dinner each night and learning such a valuable life skill! We're thrilled that our recipes are so accessible and delicious for the whole family. Thank you for sharing this fantastic feedback!
- Daren
Risposta di HelloFresh New Zealand
We're so happy to hear that you're enjoying the food and that our meals are helping to get the kids involved in the kitchen! Thank you for your wonderful feedback.
- Daren
Risposta di HelloFresh New Zealand
We're so happy to hear you found our meals easy to prepare and very tasty. We truly appreciate your positive feedback!
- Daren
Good fresh food innovative recipes
25 settembre 2026
Risposta di HelloFresh New Zealand
We're so glad you enjoyed our fresh food and innovative recipes! Thank you for your wonderful feedback.
- Daren
Love the variety of meals
Love the variety of meals, freshness of ingredients and best of all menu cards that anyone can follow
Totally delicious meals
16 giugno 2026
Risposta di HelloFresh New Zealand
We're so happy to hear you love the variety of our meals and the freshness of our ingredients! It's wonderful to know our menu cards are easy to follow and that you find the meals delicious.
- Daren
Risposta di HelloFresh New Zealand
We are so happy to hear that you enjoyed trying new foods and found them both easy to make and delicious! Thank you for your wonderful feedback.
- Daren
I'm retired and now cook every night
I'm retired and now cook every night.
So sick of the same old same old boring meals.
So I thought why not give Hello Fresh a try.
Well I'm now hooked.
3 nights a week we have amazing, interesting, meals from Hello Fresh.
It's given me a love if cooking again.
26 settembre 2026
Risposta di HelloFresh New Zealand
We are so happy to hear that our meals have brought back your love for cooking! It's wonderful to know that our interesting and amazing dishes are a highlight of your week. Thank you for sharing your positive experience with us; we truly appreciate your feedback.
- Daren
Generally good quality, but sometimes lacks imagination
Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - always a coconut based curry, a tofu and rice etc. Sometimes just 'swapping' the meat/fish for halloumi doesn't always work either so I don't consider it a real vege option. If I'm honest I think it would be better if there were slightly less meal choices, but more imaginative and different ones. It's great to see some different cuisines now - more of these please as I think Asian cuisine is often done to death
16 giugno 2026
Risposta di HelloFresh New Zealand
We truly appreciate you taking the time to share your detailed feedback regarding our meal choices and portion sizes. It's great to hear that you generally find the quality of our food and portion sizes to be good. We understand your desire for more variety and imaginative vegetarian options beyond the usual coconut-based curries or tofu dishes. Your point about halloumi swaps not always feeling like a true vegetarian alternative is well-received. We are actively working on diversifying our menu to include more innovative and distinct culinary experiences, moving beyond frequently offered Asian cuisine. Your suggestions are invaluable as we continuously strive to enhance our offerings for all our customers.
- Daren
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