Returned item due to mismatched colour. They failed to refund my postage as required by consumer law. They never once responded to my FIVE EMAILS or TWO CHATS. Reported them to Ombudman. DISGUSTING... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Having already bought bath towels from two other companies and been disappointed with the absorbency and feel I read many favourable reviews of Thistle towels and decided to take a chance. My expectat... Leggi di più
Had notification that on a Friday my order had been dispatched with Royal mail tracking number supplied. Parcel not received by Royal mail by Tuesday. Sent email to Thistle no reply. Checked track... Leggi di più
Dressing gown arrived within a few days of ordering and looks very nice and is a good one size fit. The colour was exactly the shade I was looking for. However, there were bits of the material shed... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're obsessively passionate about three things: environment, quality and ethics, of which there can never be any compromises on, period. As an ethical company, we’re ever mindful of our responsibility to creating our great products in a sustainable and ethical manner. Our brand is, literally, named after a popular plant here in Scotland so the environment is very well built into our DNA.
Informazioni di contatto
Regno Unito
- hi@thistlecompany.co.uk
- thistlecompany.co.uk
3,1
Nella media
213 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The Dressing gown was just as…
The Dressing gown was just as described, and of great quality. Delivery was also prompt.
11 giugno 2022
Pink dressing gown gift
This pink dressing gown was a well received gift. Good quality and delivered on time.
31 maggio 2022
Such a relief to get my dressing gown
Such a relief to get my dressing gown! I love it!
25 maggio 2022
Lovely bathrobe...
Lovely bathrobe.... But no loop at top to hang on door or wherever.... Otherwise great.. Will just have to make one.
25 maggio 2022
All went ok no problems
17 maggio 2022
Love the dressing gowns
Love the dressing gowns they were exactly what I was looking for and they are fantastic quality. Have been living in it since it arrived ☺️
15 maggio 2022
Very happy with the purchase
Very happy with the purchase. Excellent dredsing down, happy with customer service
17 aprile 2022
Bought this for a gift for my mum
Bought this for a gift for my mum, she was pleased with the quality and loved the pink colour. Arrived within a few days and was packed well.
Will recommend.
6 aprile 2022
Quality product, good, prompt service
The towelling robe was a last minute present for my daughter. It arrived very quickly and thankfully in time for her birthday. Very pleased with product and service and would recommend.
5 aprile 2022
Great dressing gown just perfect for my…
Great dressing gown just perfect for my husband definitely recommend
24 marzo 2022
My wife was very happy with her…
My wife was very happy with her towelling bathrobe and both the price and the quality was wonderful . Your sales and after sales staff are both polite and efficient . I will use you again for further purchases , also one other plus point is that you are a U.K. Company
17 marzo 2022
Poor quality products, even worse customer service.
Initially looked good, but quickly realised one size does not fit all!! Within weeks now our gowns look very shabby, big loops and threads have developed and a big hole in mine where the seam on the collar has failed.
Have now mailed the company twice, and messaged via messenger 3 times. Ignored and no reply to anything.
16 marzo 2022
Non scritta su invito
I was trying to reach you via chat line…
I was trying to reach you via chat line and email messages but no answer, just to inform you that I haven’t received blue dressing gown yet for more than 2 weeks. I’ve ordered it from 18th February. My order ref 1472.
Thank you.
8 marzo 2022
Red dressing gown no hood female 12/14…
I bought dressing gown for female size 12/14 in red no hood.
I was apprehensive as it was in one size. Emailed thistle, they put my mind at rest and I ordered.
Delivery was quick, 2 days from order.
My partner loved it. Good quality, good weight of cotton, wil last forever.
1 marzo 2022
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.