The main reason for the 5 stars (Wish I could give more!) is for the customer service you receive from this company - top level! 😊 Very glad we purchased through them. Our little one loves the Ne... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order, item delivered quicker than I thought and when returning an item it was easy to do although not free returns. Kat was brilliant via email great communication and customer service. Ver... Leggi di più
L'azienda ha risposto
Love the buggy just need to do a rain covers to use with out the sun shade but other than that I’m really really happy will definitely recommend to other people
L'azienda ha risposto
Amazing service , contacted customer service came back within an hour both times. The buggy is amazing, currently in Strasbourg and it's navigating the cobbled streets with ease, would highly recommen... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Travel Buggy Company, where every journey is an opportunity for comfort, connection, and adventure. Our commitment is to enhance the comfort and safety of your child during every outing. We understand that every child is unique, which is why we offer a comprehensive range of customisable accessories to meet your child’s specific needs.
Informazioni di contatto
8 Victoria Street, DN14 5DZ, Goole, Regno Unito
- 01405947340
- hello@thetravelbuggycompany.co.uk
- thetravelbuggycompany.co.uk
4,7
Eccellente
67 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was really unsure about ordering from…
I was really unsure about ordering from here as they are only a small number of reviews however I was not disappointed! Delivery was fast, the excel Elise stroller is absolutely amazing! And perfect for my son! Cannot fault this company one bit! I recommend anyone who is in need of a stroller especially if they have a SEN child to invest in one of their strollers! Thank you for amazing services and product.
29 aprile 2025
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Courtney,
Thank you for your thoughtful review – it really means a lot, especially as a growing company. I’m so glad the Excel Elise has been such a good fit for your son and that the whole experience left a positive impression. We’re always here if you need anything in future.
All the best,
Tom
TBC Team
Thank you so much
Thank you so much. My sons new pushchair arrived first thing the day after I ordered it. Also, the company emailed me to say that I may be entitled to a VAT refund which I received straight away. I didn’t even know this was a thing and us SEND parents need all the help we can get. It was emotional having to spend money on a special needs push chair and admitting to ourselves we do need one and this made it that bit easier.
8 ottobre 2024
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Emily,
Thank you for such a heartfelt review and I’m really glad we could help make the process a little easier for you. It’s great to hear the buggy arrived quickly and that the VAT exemption helped too – every bit of support counts.
Wishing you and your son all the best,
Tom
TBC Team
Will recommend to other special needs parents :)
Customer service were great and helpful, quick delivery of my Neo travel buggy bundle order and I am happy with my purchase too. Lastly, fast delivery within 2 days of ordering. Over all very happy!
2 ottobre 2024
Non scritta su invito
Was very sceptical as there was barely…
Was very sceptical as there was barely any reviews, decided to take a chance on the low price instead of waiting for NHS referral
So impressed - ordered early hours of yesterday morning and arrived today (02/08) via TNT - we originally didn’t have a tracking number so emailed and had a reply within 14 minutes from Tom with a tracking number
All in all, incredibly impressed and my little boy can be safe in a new buggy!
2 agosto 2024
Non scritta su invito
Risposta di The Travel Buggy Company
Thank you so much for your fantastic 5-star review!
We understand that it can be a bit daunting to purchase with fewer reviews, and we're thrilled that you decided to take a chance with us.
Ensuring your little boy's safety and comfort is our top priority, and we're delighted that the new buggy meets your expectations.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Best wishes,
Tom
Fantastic customer service
The Travel Buggy Company have provided absolutely brilliant customer service; I cannot fault them. I have had email correspondence with Tom as I had a query about VAT and he got back to me very quickly. My order was processed quickly and arrived promptly, in the time frame expected. The buggy itself is fantastic - light, easy to steer and provides a safe, comfortable space for my daughter when she needs it. I wouldn’t hesitate to but from this company again. Thank you so much.
19 gennaio 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.