The main reason for the 5 stars (Wish I could give more!) is for the customer service you receive from this company - top level! 😊 Very glad we purchased through them. Our little one loves the Ne... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order, item delivered quicker than I thought and when returning an item it was easy to do although not free returns. Kat was brilliant via email great communication and customer service. Ver... Leggi di più
L'azienda ha risposto
Love the buggy just need to do a rain covers to use with out the sun shade but other than that I’m really really happy will definitely recommend to other people
L'azienda ha risposto
Amazing service , contacted customer service came back within an hour both times. The buggy is amazing, currently in Strasbourg and it's navigating the cobbled streets with ease, would highly recommen... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Travel Buggy Company, where every journey is an opportunity for comfort, connection, and adventure. Our commitment is to enhance the comfort and safety of your child during every outing. We understand that every child is unique, which is why we offer a comprehensive range of customisable accessories to meet your child’s specific needs.
Informazioni di contatto
8 Victoria Street, DN14 5DZ, Goole, Regno Unito
- 01405947340
- hello@thetravelbuggycompany.co.uk
- thetravelbuggycompany.co.uk
4,7
Eccellente
67 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The Travel Buggy Company
Hi Kelly!
Thanks so much for the 5 stars! Quick delivery is always our goal, and we're so glad we could achieve this for you ⭐
Thanks for choosing us ✨
- Kat
I cannot say enough good things about this company
I cannot say enough good things about this company. So friendly and helpful. I called about my order and the gentleman I spoke to couldn't be more helpful. I highly recommend this company.
Delivery was fast as well ☺️ keep up the brilliant service.
4 maggio 2026
Risposta di The Travel Buggy Company
Hi Donna!
Thank you for this lovely 5-star review! I'll make sure to tell my colleague who you spoke with over the phone about your kind words ✨
We are so happy we could help you with your order. Thank you for recommending us, we really appreciate it ⭐
- Kat
Just perfect
Ordered for my disabled granddaughter who's almost 4 but very tall, and the buggy is absolutely perfect.Best posture and foot rest she's had, and she's had a few 🙈The company and customer service are amazing. Highly recommend. Mega fast delivery too!
16 aprile 2026
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Janice!
Thank you so much for your lovely review ✨ I am so glad that we were able to help get your granddaughter's buggy delivered for you and also help out where we could!
I hope that you have some fabulous days out together with the new buggy 🌿
- Kat
I would be lost without this company
I would be lost without this company. In short they sell buggys for older children of excellent quality, with fantastic delivery times at a price which won't break the bank. Their customer service is second to none. Other companies could learn from them. Thankyou thankyou, thankyou for your awsome service.
2 aprile 2026
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Martin,
Thank you, thank you, thank you right back ✨ Wow, your review has made our week!
Thanks so much for choosing The Travel Buggy Company and for taking the time to leave such a fab review for us, we really appreciate it 😊
- Kat
great products and quick delivery…
great products and quick delivery highly recommended
31 marzo 2026
Risposta di The Travel Buggy Company
Hi Shezad,
Thank you for the 5 stars and for choosing The Travel Buggy Company ⭐
It's great to hear that you had a good experience with us, and we really appreciate the recommendation 😊
- Kat
My sons previous disability buggy has…
My sons previous disability buggy has broken so ordered a new one from here
It came within a week and is exactly as described.
Thank you .
2 aprile 2026
Risposta di The Travel Buggy Company
Hi Amira,
Thanks so much for the lovely review! We're so happy that we could help you and your son find a new buggy. We hope that your son loves it ✨
Thank you for choosing The Travel Buggy Company
- Kat
Amazing service
Amazing service – perfect for our needs!
We ordered an ASC pushchair for our son and couldn’t be happier with both the product and the service. As we’re going away very soon, timing was really important to us, and they delivered it the very next day which was such a relief!
Communication was brilliant from start to finish – we were kept updated throughout and felt really reassured with the whole process.
The pushchair itself is exactly what we needed for our son’s needs, and it’s going to make travelling so much easier and more comfortable for him.
Highly recommend – thank you so much for such a smooth and stress-free experience!
5 aprile 2026
Risposta di The Travel Buggy Company
Hi Emma,
Thank you so much for your wonderful review! We know how stressful travelling can be, so it's great to hear that we were able to get everything sorted for you in time for your trip.
We hope that you had a wonderful time ✨
~ Kat
From delivery to the buggy’s quality…
From delivery to the buggy’s quality and suitability, everything was excellent—I’m really happy with the whole experience.
1 aprile 2026
Risposta di The Travel Buggy Company
Hi Saad,
Thank you for your fab 5-star review! We are so happy to hear that you are happy with it all ⭐
Happy travels!
~ Kat
Amazing company amazing customer service!
This company is absolutely amazing! The customer service I received was beyond anything I’ve ever received anywhere! They are so kind and understanding and try to resolve any issues instantly. Due to the courier being late, they refunded me the postage and then the courier damaged some of my items. This company send out replacements and I received them the next day! Would 100000% recommend
22 marzo 2026
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Amy!
Thank you SO much for such a fab review ✨ We are so pleased to hear that we were able to get everything sorted for you (even with a few hiccups along the way) and that you are happy with your buggy and accessories now!
If there is anything at all we can do for you going forward, then you know where I am, and I'll be more than happy to help 😊
~ Kat
Great products and reasonable price
Made an order the weekend was here on the Tuesday. Very responsive reliable company.
7 marzo 2026
The buggy is of a good quality
The buggy is of a good quality. Unfortunately the Buggy canopy arrived bent but a new one was soon sent.
We ordered separately a buggy insert but the canopy tracker was allocated to the insert and item was not delivered. However, the item was sent out straight as soon as reported missing.
The reason of this five stars review is because as soon as I called the matter was handled efficiently and promptly, the item met its specifications and good value for the money we've paid.
4 marzo 2026
Risposta di The Travel Buggy Company
Hi Piero!
Thank you for the 5 stars ✨ We're so glad that the buggy hit the mark on quality and value for you. We are so sorry for the hiccups we had with the shipping process, but we are always here to jump in and try to get things fixed as quickly as possible.
We hope you enjoy your new buggy, and please don't hesitate to reach out to us again if you ever need anything else!
~ Kat
Great Customer Service
Had a bit of a rocky start when my son's buggy arrived missing the main unit (only accessories were in the box). However, the company handled it perfectly. They called me back in 10 minutes, admitted the warehouse mistake, and had the buggy at my door the next day. They also refunded my shipping costs. Really impressed with how quickly they rectified the situation. Highly recommended for their accountability and speed!
18 febbraio 2026
Non scritta su invito
Risposta di The Travel Buggy Company
Hi Diane!
Thank you so much for sharing your experience with us! While we never want a delivery to start with a missing item, unfortunately, mistakes can happen and so we really appreciate your patience with your order. We also really appreciate your super kind words regarding our accountability!
We hope that your son is enjoying his new buggy 😊
~ Kat
Very friendly staff I have always got a…
Very friendly staff I have always got a quick response from them and always looked after me.
25 novembre 2025
Risposta di The Travel Buggy Company
Hi Esen!
Thank you so much for the 5-star review! We truly appreciate your kind words. Providing quick and friendly support is our top priority ✨
We're always here if you need anything else 😊
~ Kat
Was delived early then date given was…
Was delived early then date given was put in a save place. Like i wanted brand exlent
31 gennaio 2026
Risposta di The Travel Buggy Company
Hi Steve,
Thank you for the 5 stars! We always aim to try and get our orders out as quickly as we can, so it is fab to hear that it arrived ahead of schedule.
We really appreciate you choosing us for your order, and thank you again for the lovely review 😊
~ Kat
What an absolute amazing company so…
What an absolute amazing company so helpful and friendly and very fast service the buggy is absolutely beautiful so light weight and comfortable my 5 year old autistic son loves it ❤️ would recommend this company 1000%
6 febbraio 2026
Risposta di The Travel Buggy Company
Hi Louise,
We are over the moon reading this review - thank you so much! We're thrilled to hear that your son loves his new buggy and that our little team could help make the process easier for you.
Thank you for your lovely words, and happy travels 😊
~ Kat
Risposta di The Travel Buggy Company
Hi Sarah,
Thank you for your review - we are so glad that you are happy with your buggy and accessories!
Happy travels 🌿
- Kat
We recently purchased the Neo Travel…
We recently purchased the Neo Travel buggy and then the seat liner. I rang to speak to the team at travel buggy company as I had a few questions before purchasing. The person I spoke to was extremely helpful and answered all my questions and delivery was so quick even though they explained they were just getting through the Christmas orders. Buggy is great just what we needed for our 6 year old. Would definately recommend this company.
26 gennaio 2026
Risposta di The Travel Buggy Company
Hi Jen,
Thank you so much for your lovely review! We are so pleased that we could help you with your queries and that you are happy with your purchase 😊
We really appreciate you picking our little company to trust with your order! Happy travels from all of us here ✨
- Kat
Risposta di The Travel Buggy Company
Hi there Janice!
Thank you so much for this 5 star review, its great to hear that we were able to help you quickly.
Have a wonderful day!
- Kat
Really quick dispatch and delivery
Really quick dispatch and delivery. Pram is fit for purpose, not had any issues
25 novembre 2025
Risposta di The Travel Buggy Company
Hi Umar!
Thanks for the great feedback! ⭐️ We pride ourselves on getting our products out of the door and delivered to our customers as quickly as possible. It's so wonderful to hear that the buggy is just what you needed!
We really appreciate the positive feedback - thanks for shopping with us!
- Kat
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.