Bought an extra large sleeping bag, quality and price of item was excellent. I still can’t believe how quickly we received this item; it was less than 48 hours from checking out to receiving the go... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... Leggi di più
L'azienda ha risposto
Brilliant company, mattress arrived on time well packaged. It’s a very comfortable air bed it needed a little extra inflation as wasn’t as full off air when left to inflate by itself, but a few puffs... Leggi di più
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Informazioni di contatto
Unit 158 Avenue B, LS23 7BJ, Wetherby, Regno Unito
- 0113 5218 575
- thesleepingbagstore.com
4,9
Eccellente
608 recensioni
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Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Cocoon mummy sleeping bag liner is very…
Cocoon mummy sleeping bag liner is very good quality cotton and well put together. Excellent service too
3 giugno 2024
Great quality and service.
Great quality sleeping bag and sleeping pad. Small pack size for my trip around the Isle of Wight. Prompt delivery. Would happily buy from here again.
20 maggio 2024
Compact and lightweight
Just what I required. 2 season very compact pack size and light weight.
15 maggio 2024
Excellent customer service
I accidentally ordered the same product twice and the company rang me very soon after to check whether I had meant to do it or not, saving me the hassle of having to return it. Excellent customer service. Plus it arrived really quickly and well packaged.
10 maggio 2024
Excellent service and very fast delivery
1 maggio 2024
My order was sold to someone else
I ordered the last sleeping bag in stock, my order was marked as fraudulent. Somehow, whilst under review the sleeping bag which I had purchased was bought by another person and shipped to them before I could even get in touch. Absolutely shocked that this could happen in a small family owned business.
The man I spoke to on the phone said he did warehouse and orders etc. so how it was sold so someone else without realisation it was on hold is unbelievable. They probably thought my partner's Welsh name was fake!
1 maggio 2024
Non scritta su invito
Risposta di The Sleeping Bag Store
Hi Alice,
Our sincere apologies for the problem with this order. We pride ourselves on our customer service and on this occasion we have let you down. Certain transactions do flag in our banking system and so we contact customers to ensure that everything is ok with the order. Unfortunately the stock shortage on this clearance line appears to have been a technical glitch which meant we couldn't fulfill the order but I do hope you managed to source an alternative bag for your trip.
Regards,
Chris
Efficient and Very Helpful
Goods received quickly, then when I discovered I had mistakenly ordered wrong item it absolutely no problem to return and exchange. Can not thank Stewart enough for this help.
5 aprile 2024
Extremely good customer service!
Extremely good customer service!
I had a problem with my order which was completely my fault - it was resolved quickly and without any issues.
19 marzo 2024
Non scritta su invito
Great communication and fantastic…
Great communication and fantastic sleeping bag, just what I needed, for a very good price. Highly recommend.
16 febbraio 2024
Vango Nitestar 450
Easy ordering. Good communication. Prompt delivery. Excellent price for sleeping bag purchased.
9 febbraio 2024
Outstanding customer service
Outstanding customer service - I ordered online, they followed up with a phone call to check my order, as it looked like I had made an error. They sorted the error and immediately dispatched the products I needed.
5 febbraio 2024
The selk suit is very good at keeping me warm.
The selk suit is very good at keeping me warm and comfortable. It's lightweight and roomy. I use it on a daily basis about the house in the cold evenings to keep energy costs down. My only criticism is the location of the zip. Why some clown thought a side zip was a good idea is beyond me . The bend in the zip is prone to jamming due to the underarm position of the bend in the zip. I can only think the designer was on something that made him or her think that form over function was a good idea. When answering the call of nature it can be a struggle to unzip in time. What was wrong with the time tested location of a full frontal, straight up and down zip where both male and female could easily unzip the garment. Please redesign the zip so that a wonderful garment can allow fast and simple access to nether regions and so prevent embarrassing situations when caught short.
31 gennaio 2024
Non scritta su invito
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