Bought an extra large sleeping bag, quality and price of item was excellent. I still can’t believe how quickly we received this item; it was less than 48 hours from checking out to receiving the go... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... Leggi di più
L'azienda ha risposto
Brilliant company, mattress arrived on time well packaged. It’s a very comfortable air bed it needed a little extra inflation as wasn’t as full off air when left to inflate by itself, but a few puffs... Leggi di più
No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Informazioni di contatto
Unit 158 Avenue B, LS23 7BJ, Wetherby, Regno Unito
- 0113 5218 575
- thesleepingbagstore.com
4,9
Eccellente
608 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
GREAT SERVICE
Easy ordering process with accurate description of product. No problems at all and delivery was well within expectations. Thank you.
23 luglio 2023
Very friendly and helpful.
3 luglio 2023
Great customer service
Ordered a sleeping bag which was due to arrive on a Thursday via Royal Mail 48 but it never arrived.
Tracking information didn't shed any light on the situation so I e-mailed The Sleeping Bag Store on Sunday evening and they phoned me Monday afternoon, apologised profusely (even though it wasn't their fault) and sent a replacement without quibble which was delivered on the Wednesday. Following the phone call, I received two e-mails explaining progress.
I am very impressed with the customer service and would buy from them again.
25 giugno 2023
Amazing customer service
Amazing customer service. I phoned as my sleeping bag wasn’t delivered. Had another one sent out first class. Unsure of the persons name but they were brilliant! A credit to your team.
25 giugno 2023
Great Piece of Kit
I'd promised myself one of these since taking up bike packing and because my 30 year old Thermarest is too bulky! It was on offer so I ordered it a couple of days before I headed off to camp in Scotland. It arrived super quick, in time for the trip so I tested it out over 4 nights and it was perfect in every way. The right size for me at 150cm, packs up to the size of my fist and weighs next-to-nothing. It also inflates after a mere 6/7 breaths. Superb. Great service all round too from the sleeping bag store.
4 giugno 2023
Great products super price
1 giugno 2023
Fast delivery and good price
29 maggio 2023
Very positive experience
The correct product was shipped and delivered by post promptly. I had cause to call customer support who were very helpful - hence 5 stars. The issue was Goolgle Pay had somehow provided the wrong address but customer support shipped another item promptly so I still got my sleeping bag in time for my trip.
30 maggio 2023
Excellent shopping experience delivery…
Excellent shopping experience delivery on time.
25 maggio 2023
Great price and quick delivery
1 maggio 2023
Excellent service
Excellent service. Great price and quick delivery. Very happy with the sleeping bag, ideal for my daughter’s first time going to a festival. Hasn’t been used yet but looks to be good quality.
1 maggio 2023
Fantastic Customer Service
Highly recommended. I encountered an issue with one of the products I'd purchased from the company which was quickly resolved and a replacement sent out. Great customer service and communication throughout. Will definitely be using again.
4 maggio 2023
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.