The Ready Store Recensioni 

I have been waiting on my order for over two months. Whenever I call customer services the message is that there is no one available to take the call. I leave a message to have them call me back which they do not. I sent an email outlining my concerns but no return communication from them that way either. They have charged my credit card for the purchase but I have no idea where my order is or if it will ever ship to me. The next step will be getting my money back by going through my credit card company. How they stay in business is a mystery.

I made the mistake of not doing enough research….I stumbled upon a few of their videos which lead me to think this was a credible business and the prices seemed competitive - after one month of my order being placed, no contact , no tracking # and I’m working to reverse the charges on my credit card, are they a scam or just a really bad business? Avoid!

I’ve been waiting for my order for over a month. No communication about delays, unless I reach out to them. Customer Service has only told me they don’t know when it will ship. I don’t know if they even have any products to ship right now. Reading other reviews this seems to be their normal mode of operation.

They take your money and then ghost you. No product, no response to messages they make you leave on their VM and no reply to emails. Absolutely a scam. Spend your money elsewhere.

I’m okay with delays in shipment. There’s a lot that goes on behind the scenes but not communicating with customers about the product they have paid for is crazy. I had not heard anything about my water storage containers for almost a month and I had to get in touch with them. I decided 6 weeks is long enough. I emailed them and asked for a refund. Oh and by the way they still didn’t send me any kind of information after I got in touch with them about communicating and letting me know where my stuff was. Definitely would not recommend this company.

I have been a customer going back to 2019. Every fall I add to our food storage. They have a great array of products but good luck re fulfillment. I have spent over $700 on 3 or 4 orders and every single one was problematic. Cans arrive dented and crushed, and pouches were torn. As a result the contents were contaminated. In one case the box was all ripped up so chalked that off to the shipper. However, when the products failed I was not reimbursed. The next box was pristine, but once again cans were dented so they were clearly in that condition prior to leaving the warehouse. A total hassle to get replacements, hours of time and multiple emails. Very grudging service and despite the fact I had photos of the items it was as if they didn't believe me. Then one product of dehydrated chicken was recalled. Was promised a coupon to replace at a reduced price and a refund. Never saw the refund, never got the coupon. Sucker that I am, I placed an order in October. Never arrived, no updates. So I finally requested a refund. Have never encountered a company that wants to fail so bad. It's not rocket science, and it is not like they have zillions of SKUs to keep track of. Simple follow up and timely delivery is lacking, so is common courtesy. I will never recommend them to anyone. I am actually worried about the products I still have from them. They don't live up to their own marketing hype.

The Ready Store claims their water storage containers are made in the USA….far from it. It’s got more Chinese in it than the most recent fortune cookie I had.

I placed an order Aug 2 with an expected delivery of Aug 5. I emailed several times over 18 days and each time received a quick response letting me know it would ship shortly. I finally cancelled. I don't know what they expect lying about shipments. Had they told me it would take longer I probably wouldn't have cared. Overall just a dishonest business based on my dealings. I requested a refund and they said I would receive it. We'll see...

Received MRE's. There was no made date or use by date. Was told they were made in Dec 2021 but there was no way to verify it. Spend over one hour on phone to get return label.
Not worth the effort or price for what I got.

Please be aware, MRE cases are shipping 16 months+ from manufacture date. They should state that these are older product.

Have had an order pending since May. They say the problem is getting the plastic outer containers. Today I called to get an update as to whether or not the items have shipped (as promised) and got left on eternal hold after business hours. Not happy!

I ordered MRE meals, when I heated them up they were just lukewarm, the main meals were awful, The smoothies and crackers were good though. I will not use this company again

I ordered some #10 cans and received a box full of pouches. When I inquired what happened, they simply replied the #10 cans for that item had been discontinued, so they sent me pouches, which I can’t use. I need #10 cans for the stackability and long shelf life. Very poor customer service!

I think I’m being generous with two stars, but as we’re in the middle of a pandemic I’ll cut them as much slack as I can. Still, I placed a $1,500 order for a 3 month long term food supply in February, and when the ship date in mid March passed, I emailed them and was told the shipment would be delayed 6-7 WEEKS, but that I would receive a $100 gift card in recognition of the delay. At the very, very end of that window i received the shipment today. It was supposed to include 54 cans of 28 different items. I received 19 cans of 10 different items, which were just vegetables, fruit, coffee, crackers, milk, and eggs. How can the quality control be so bad as to leave out 35 cans of food?!? I’ll adjust the rating as I try to get this worked out, but obviously I wouldn’t do business with them again and do not recommend them. Oh, and no gift card was included in the shipment either.

I wish I had checked these reviews before ordering. Avoid this company! What I ordered was in stock according to their website and when the ship date passed, I emailed customer service only to find out that it was not in stock and it would be months before it was back in stock. Ya think they could've sent out an email saying the items were out of stock? The only reason that I gave two stars was customer service did respond to my email. They don't address you by name and are very blunt and direct. They don't care what you have to say.

I ordered from the ready store on Jan 23rd of this year 2020. So far I have had a terrible experience with this company and I will never do business with them again. I was a 1st time customer and all I ordered was a food bucket, a blanket, match's and some fuel tabs a 156 dollars worth of stuff which is nothing. They keep giving me the run around saying they are trying to ship it but they are behind because of coronavirus but I ordered from my Patriot supply after I made this order and had my stuff in 72 hours. This company is a fraud. I do not recommend anyone ever useing this company. I will be disputing the charge and will never do business with them again. I am very uoset with this company!!!!!!!!

I've been a customer of The Ready Store for 2 1/2 years. I placed my first order on 6/20/17 and have place a total of 49 orders. At one time I would have highly recommended them, but can no longer do so. Orders have been slower and slower being shipped.

I am currently waiting on a order placed 11/16/19 (today is 12/12/19). At that time my order was estimated to ship on or before 11/20/19 with an expected delivery date of 11/26/19.

On 12/3/19 with the order not even showing as shipped on their
website I called and spoke to a service representative. At that time I was told the reason it had not shipped was that they were out of one of the items I had ordered. I then canceled that item (received a credit on my card that day) and was told that the shipment would then ship out.

Yesterday, 12/11/19, with the order STILL not showing as shipped, I called them a number of times. I never was able to reach a live person so eventually left a message with the order number, my name and phone number requesting a return call. Did not receive a return call either yesterday or this morning. In a last attempt, this morning I sent a email with the same information again requesting a call. Instead of a call I received a return email stating "We are working on getting that order shipped out and should be sent out this week. We do apologize for the delay but appreciate your patience!", No reason for the delay.

If I do not receive a tracking number and can verify that the order has been shipped I will be contesting the credit card charges at the end of day tomorrow.

Sad to see a once good company go bad.

I have two experiences shopping with The Ready Store.
1.The first time, I received no email confirmation and several weeks went by with no products shipped to me. So, four weeks after my initial purchase I called to verify my purchase and get a refund as my card had been charged immediately when I placed my order online. I received a call back from a very concern representative that took some effort to find my order and get it to me. Thank you.
2. The second order I placed on July 24th. I even took the time to register and create an account so I could track my order this time. Nope. I can sign in to my account, but there is no order in the system that reflects the purchase I made. The transaction went through my bank on 7/26. I have tried calling twice and left a message with no return call.. ???? It's now the 17th of August. How long should I wait before I call the bank and dispute the charge?

The Ready Store is likely a scam

We placed an order on June 26th for meals meant for a big trip to feed a group of people. The anticipated delivery was set for July 4th.

Our credit card payment went through immediately.

We did not receive a confirmation email or receipt of payment. In previous complaints the Ready Store has responded that their receipts or confirmation emails are directed by google into spam folders. We received no such email, spam folder or otherwise.

On July 15th, as we had still not received our package with our purchased items now 11 days overdue, I asked for an updated arrival time.

At this point the ready store indicated that the product was not in stock. This came as a shock because in the screenshots I had sent to my colleague it showed that the product was in fact in stock.

The ready store in the same email indicated that they had made a move to a larger warehouse and that they were busy due to natural disasters. These claims are impossible for us to confirm.

I replied that we needed the product delivered before August the 4th or that we will ask for a refund.

The ready store responded that we will receive our package before then.

I then asked for updated arrival times and for tracking numbers of our packages.

That email was 12 days ago and the ready store has never replied.

We are now faced with purchasing MRE's from a different provider with a rushed shipment and little hope for a refund.

I will be asking my bank to cancel the payment and reporting the Ready Store for fraud.

I do not recommend using this company. They have been unresponsive, irresponsible, and unaccountable for their actions. These are not the cornerstones of good business.

All this being said, again, I recommend that you use any other provider you can.

*Update*
I was able to receive a full refund after posting this and one other review. Adding one star.

Typing "Is Ready Store a scam?" is how I got to Trustpilot review. The Ready Store is unique among internet merchants in that they do not acknowledge an order, immediately or otherwise. Everybody else sends an email but they do not, making me wonder if they even got the order. My last order I had to "chat" on the following Wednesday to get them to acknowledge on their own website that they had my order. I signed in after - after - my credit card account had already processed the charge. I notice that several orders of mine were marked "cancelled", for a variety of reasons. If I wasn't so old and forgetful I wouldn't order from them. What is this company's problem???