The Perfume Shop - Silverburn 249 Recensioni 

139
•
TrustScore 5 su 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

What can I say, very professional, polite, patient and very knowledgeable staff at this store. No pushy sales tactics. I was greeted by Nicola....what a women so professional and amazing at her job... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. anche in
  3. Fornitore di cosmetici e profumi
  4. Fornitore di prodotti di bellezza
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di cosmetici
  7. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

139 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(139)

33.947 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly perfume shop, would recommend!

We were helped by Rosina who was really nice and patient, showed us lots of different options and was lovely to chat to. Recommend going here, they had a discount on and it was a great deal too. Thanks so much!

4 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Valutata 5 stelle su 5

Great

Great, Rosina was very helpful at Silverburn.

4 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hi,

Thanks for your kind words! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Valutata 5 stelle su 5

Elaine was very pleasant and helpful…

Elaine was very pleasant and helpful and helped us find exactly what we wanted. Excellent service

4 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive words! We appreciate you.

Kind regards,
Sharain

Valutata 5 stelle su 5

Order was fulfilled in a timely manners…

Order was fulfilled in a timely manners folks at store were fantastic.

23 giugno 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Valutata 5 stelle su 5

I was in your Silverburn store in…

I was in your Silverburn store in Glasgow and was served by Hannah. Hannah was very helpful and went out her way to help me select a number of perfumes.

Because of Hannah I only go to your Silverburn store.

9 giugno 2025
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Valutata 5 stelle su 5

Staff are great

Staff are great, Janice helped us pick out our perfume and aftershave and had a great chat.

19 giugno 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

TPS SILVERBURN

Absolute top class service from the girls once again the beautiful bubbly Helen always sorts me out with different perfumes for my wife as I am hopeless when it comes to perfume she even thinks of the message to write on the ribbon when wrapping my perfume and even the older lady who I think is the manager always asks me how I am and is very chatty.You always get the personal touch from the staff and my wife has loved every perfume I've bought from there.👌👌👌

2 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Janice was extremely helpful and friendly during my visit. I was looking for Prada and she was great

7 marzo 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Valutata 5 stelle su 5

Amazing service as always from Kip

Amazing service as always from Kip

12 aprile 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

Fantastic service from Denise and the…

Fantastic service from Denise and the rest of the staff at the silverburn store. Denise was very polite and attentive. Didn't pressure us into a decision and helped up chose the perfect wedding perfume and aftershave.

1 aprile 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your kind words! We're so happy to hear you had a positive experience at our Silverburn store. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are delighted to hear that you found our staff helpful. We hope you enjoy your wedding day!

Best wishes,
Jasmyn

Valutata 5 stelle su 5

Knowledgeable and helpful

Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future

25 febbraio 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that Emma was able to help you make a decision. We look forward to seeing you again soon.

Kind regards,
Jasmyn

Valutata 5 stelle su 5

Great Staff, Silverburn, Glasgow

Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.

16 febbraio 2025
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hey,

Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!

Kind regards,
Sharain, The Perfume Shop Team

Valutata 5 stelle su 5

Easy no stress at all

4 febbraio 2025
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più