I was having trouble finding the correct fragrance for my son, and was assisted wonderfully by Nicola, she was a great help and super kind! If you find yourself in some need of help I’d sway you to fi... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nicola was absolutely amazing, so kind and really helpful to me and my boyfriend in store. We left feeling so happy with our experience! What a great asset she is to The Perfume Shop!
L'azienda ha risposto
Time and time again I nip into the perfume shop the one in silverburn in Glasgow, all the staff are just brilliant and so patient and no matter the request big or small they have no qualms going out... Leggi di più
L'azienda ha risposto
Visited The Perfume Shop in Silverburn and the staff went over and above to make our visit extremely pleasant. Nicola attended to us and was such a lovely lady and very informative in helping us choos... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Regno Unito
4,9
Eccellente
116 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Brilliant customer service
Popped into silverburn and was greeted by the lovely Emma, she was very friendly. I was in looking for samsara which emma was able to pin point right away. She explained there was a 20% offer on in the store so my friend and I both purchased. Emma also signed us up for members cards. Will definitely be back, friendly and knowledgeable young lady
19 gennaio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Janice
I visited the silverburn store and was served by Janice, she was so helpful and welcoming. Nothing was too much to ask and she helped us pick the best sets for a present. Would visit again
15 gennaio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a fab experience Janice went above…
What a fab experience Janice went above and beyond helping pick perfume and aftershaves and also pointing out best values.
It was so relaxing not rushed and fab conversation.
Well done the perfume shop - Silverburn
18 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Top service quick and easy by Elaine
2 gennaio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
1st class service.
The service given from the employee Rosina/Silverburn/27/12/25/receipt no:6964 at 11.40am was exceptional! She couldn’t have been more helpful
27 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lovely staff
At a busy time of year the girls in the store were cheery and happy to help anyone that came into the store.
Denise served me and was helpful, efficient and went above and beyond to ensure I got the perfect gift. Denise gave me suggestions, offering me the best deals in store.
27 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Perfect gift
Bought this brilliant gift from the Perfume shop it was delivered on time and with care will definitely recommend ordering from them
10 dicembre 2025
Risposta di The Perfume Shop - Silverburn 249
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Amazing Manager - Jance
Hi,
Amazing experience. The store manager (Jance ) was so kind andwent out her way. She is a great asett to your team. Highly needs to be rewarded. Will.always come to.this store. Asma
14 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Ordered online and delivered to my door…
Ordered online and delivered to my door great customer service delighted with my gift sets
4 dicembre 2025
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The young lady who assisted me with my…
The young lady who assisted me with my purchase was excellent and knowledgeable. I only had a photograph of perfume. She had to “source” it online , as it was not in shop. Arranged for it to be delivered. She also checked to see if i had loyalty card. (I had forgotten) Excellent serivce
30 novembre 2025
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Emma at Silverburn was so patient with…
Emma at Silverburn was so patient with myself (an older generation) and I wish the management would pay notice to an excellent nature and front of house person that the company ought to be proud of.
I do hope that she gets some recognition for her service.
27 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Emma and Jess
Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes
25 novembre 2025
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The staff were very helpful.
23 ottobre 2025
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
I went into the silverburn branch with…
I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more
21 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
I was happy with my shopping experience…
I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx
1 ottobre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Perfect friendly helpful service
⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”
30 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Denise was very helpful great customer…
Denise was very helpful great customer service
27 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Employee knowledge and helpfulness.
26 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Extraordinary customer service
Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer
25 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Risposta di The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.