The Perfume Shop - Silverburn 249 Recensioni 

135
TrustScore 5 su 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


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Valutata 5 stelle su 5

We went in today to shop around for gifts for my sister’s new in laws and Maryam was so helpful with showing us all the different perfumes for all the members of the family. We walked out with everyth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

135 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(135)

34.096 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Nicola from the Silverburn store was…

Nicola from the Silverburn store was amazing with us.

She took time to understand what I was looking for, and gave me loads of options.

Can’t thank her enough.

30 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great Customer Service!

We went in today to shop around for gifts for my sister’s new in laws and Maryam was so helpful with showing us all the different perfumes for all the members of the family. We walked out with everything we needed and a very happy experience! Keep it up! 🫶🏽

30 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Visited the store in Silverburn Glasgow…

Visited the store in Silverburn Glasgow today and the member of staff (Maryam) was so lovely and very helpful. Usually takes me ages to pick a perfume and she made my choice so much easier. Thank you Maryam!

26 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Was served by Janice

Was served by Janice. She was friendly, quick and she helped my pick out a few different scents for my partners birthday.

Also Janice… she said yes 😂😁

14 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Had a wonderful experience after being…

Had a wonderful experience after being served by Ellie today. Knowledgeable, friendly and a definite credit to the business. Thank you!

23 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

We visited the store to buy perfume for…

We visited the store to buy perfume for my sister.
Ellie showed us some good new perfumes and allowed us to spray different samples. We found one we liked and bought straight away.

A good customer experience. Made possible by Ellie. Thank you will be back.

21 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I was served by Nicola this evening

I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experience such personalised customer service these days. Thank you

21 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lovely staff

Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we were after, we also bought a bottle of perfume. We will be back.

Very good customer service from James, Kiera-Leigh and Nicola

19 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Staff at Silverburn were very friendly

Staff at Silverburn were very friendly, when my perfume not in store, sourced, odered to my address received within 3 days

14 agosto 2026
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Good experience with Zainab who helped…

Good experience with Zainab who helped a lot buying a gift, thank you

17 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great experience

Great experience, Zenib was very knowledgable and helpful.

16 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Jill is the best help for finding wedding scents!!

Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents as it is not something we usually do! We left feeling confident and secure in our choices and are still so pleased with them almost a month on from the wedding. Jill was so approachable and friendly and took her time with us to ensure we loved our scents. Thank you so so much Jill for our wonderful experience! X

18 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Silverburn

I was recently went to the perfume shop silverburn to get a fragrance, but I was stuck with which one to buy. Nicola served me and was so welcoming, thorough and helped steer me in the direction of what I was looking for. I highly recommend this place for its hospitality alone!

10 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The customer service

The customer service with in the store was fantastic and I cannot thank Nicola enough, for the recommendations to replace the aftershave, I have just finished. It was a total pleasure to speak with Nicola and her colleagues today.

11 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

staff were really helpful !

staff were really helpful !! denise was amazing helped us alot and was really sweet!!❤️

11 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I was served by a lovely new-start today

I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't have considered it without the help of Ellie. Thank you for excellent customer service and lovely staff who all rallied round.

10 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Five Stars – Jill is an absolute gem!

Five Stars – Jill is an absolute gem!

I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super friendly, so much fun to chat with, and consistently goes out of her way to help me find the perfect new addition to my collection.

​Her customer service is second to none to the point where I won't buy my fragrances anywhere else now.

She is the sole reason I keep coming back to this stroe. If you’re heading in, definitely look for Jill! 5⭐️'s

25 luglio 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I received fantastic service at your…

I received fantastic service at your Glasgow Silverburn store from Nicola. She was incredibly friendly and helpful. She was very informative about the perfume shop rewards, which I hadn’t signed up to before. I will definitely return.

6 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Valutata 5 stelle su 5

I was unsure about a couple of perfumes…

I was unsure about a couple of perfumes and was served by Denise at the Silverburn branch. She was very patient and helpful and went through different options with me. She was very friendly throughout the whole process. Let me test different perfumes and offered options.

7 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Keira Leigh was fabulous

Keira Leigh was fabulous! So helpful and willing to find me the right perfume. Awesome experience! Thanks 🤩

4 agosto 2026
Non scritta su invito
Logo di The Perfume Shop - Silverburn 249

Risposta di The Perfume Shop - Silverburn 249

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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