We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the p... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Nicola the lady who served me and my girlfriend was fantastic the customer service was amazing could not get any better. There should be more people like Nicola in the world with how kind and helpful... Leggi di più
L'azienda ha risposto
I can’t read the writing on the back but it was the lady who helped me find the right aftershave for myself. Her service was second to none & she’s the reason I came back to buy the aftershave. Very d... Leggi di più
L'azienda ha risposto
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Regno Unito
4,9
Eccellente
92 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Janice - silverburn
Janice from the silverburn store was absolutely amazing, great help and suggested a personalised ribbon🙂x
2 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola the lady who served me and my…
Nicola the lady who served me and my girlfriend was fantastic the customer service was amazing could not get any better. There should be more people like Nicola in the world with how kind and helpful she was.
1 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I can’t read the writing on the back…
I can’t read the writing on the back but it was the lady who helped me find the right aftershave for myself. Her service was second to none & she’s the reason I came back to buy the aftershave. Very down to earth easy to talk to and lovely woman all round. Couldn’t believe she was just in training. I hope she gets the job because she would be a great asset to the team. All the best.
1 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love the products in store
Love the products in store. Some great deals. Service in store really good and knowledgeable.
27 ottobre 2025
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fayes customer service
We came into the perfume shop in silverburn with a particularly complex ask of multiple gift sets for men and women and a specific budget. Face was extremely professional and knowledgeable about the products which would fit our requirements. She offered hampers with additional less expensive items for perfumes we couldn't get gift boxes for and had them all wrapped up and beautifully presented-just what we needed! Thank you again Faye!
26 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a very positive experience in the…
Had a very positive experience in the shop today and had lots of help from Zara picking out a present.
26 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into the perfume shop today and…
Went into the perfume shop today and was greeted by Janice. From the first moment she was lovely and incredibly helpful. She spent time with me and helped me find a new daily fragrance I wouldn't have initially bought. 5/5
21 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience with serve Janice and the other lovely lady serving
I had a great experience with server Janice and her other colleague. They were both very attentive in helping me find a gift for my grans 70th birthday. The ladies were very welcoming and friendly, the staff are a credit to the store. I would like to pass on my thanks.
20 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind helpful service
First time in the shop as my 16 year old daughter asked for her upcoming 17th birthday for a signature scent. Jul was very patient and helpful ,listened to all of her wishes and found the perfect perfume for her. On top of that it even came in lovely gift packaging for free. We left the shop with a big smile and a perfect first experience picking her own perfume. Thank you 😊
18 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely service from Nicola
Nicola made me and my mum feel very welcome, she was extremely patient and just an all round lovely person. My mum bought some good perfume deals and would definitely come back to the silverburn perfume shop.
7 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola from the Silverburn store was…
Nicola from the Silverburn store was very helpful and gave me an insight about all the deals on the fragrances and also help find the ideal fragrance for me. Great customer service.
16 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful. Spoke to me as soon as i walked into the shop. Offered to gift wrap my present which was nice. Eilane was very helpful.
13 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
staff was amazing love the Valentino
staff was amazing love the Valentino
1 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Price point during sale was good.
Price point during sale was good.
However at other times I never find Perfume shop competitive as ALL of these shops that sell perfume charge the same, so nice to see a good offer on their sale! Perfume shop Staff at Silverburn is very helpful.
25 marzo 2026
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nikki Silverburn shop
Nicola was helpful happy to explain the products I was looking at and spend the time doing so ,
25 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicola was a breathe of fresh air
Nicola was a breathe of fresh air! Personable, knowledgeable and helpful. She is an asset to your shop!
19 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had no real clue what I was after
I had no real clue what I was after. Janice was very patient and let me smell loads of different scents. I was buying for 2 different people with totally different tastes. I walked away with 2 very new but different scents all wrapped beautifully and a wee gift for myself!
26 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.