The Laser Clinic Group Recensioni 

427
•
TrustScore 4.5 su 5

4,7

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Valutata 4 stelle su 5

I have been undergoing laser treatment at the Windsor clinic for months. I am really happy with Sonia's treatment, and today Ammara did my face laser. She did a great job. She has helped me a lot and... Leggi di più

Valutata 5 stelle su 5

My first ever skin routine and I am so glad I invested here. I had three sessions of Microdermabrasion which made my skin.smooth and refresh. I am having laser hair removal treatment and special thank... Leggi di più

Valutata 5 stelle su 5

I had a cellulite treatment with Paramjeet at TLC, and I couldn’t be happier with the experience. From the moment I arrived, she made me feel comfortable, explained everything clearly, and was very p... Leggi di più

Valutata 5 stelle su 5

I am having two different types of treatment at TLC in Uxbridge, both with Jamila. She's very knowledgeable and experienced and explains everything she's doing as she works on you. She's kind and frie... Leggi di più

Dettagli dell'azienda

  1. Estetica e benessere

Informazioni fornite da varie fonti esterne

Best laser hair removal clinic in London specialising in advanced hair removal for men & women, laser skincare like wrinkles treatment, photo rejuvenation etc. Book an appointment today.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

427 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(427)

15 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My first ever skin routine and I am so…

My first ever skin routine and I am so glad I invested here. I had three sessions of Microdermabrasion which made my skin.smooth and refresh. I am having laser hair removal treatment and special thanks to Gurmeet who looked after me. She will always suggest products for me to use that help between treatments.All staff members are very friendly, kind and helpful. I will recommended this clinic to everyone.

22 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Great service

Jamila is lovely, i really enjoyed my session today for radiofrequency at Victoria. She made me feel comfortable and she is a knowledgable consultant. Thank you!

12 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent care and treatment

I have completed a 12 session Hollywood laser treatment and because I had amazing results I have decided to do the same treatment in my full legs as well. I can see the improvements in my skin every session.
Everyone in the clinic is respectful and cheerful and they always greet the clients with kindness; Kawsar in particular is one of the most professional people I know as she cares about how I'm feeling during the session and if I'm feeling any improvements. She always makes sure that I'm comfortable and ready to start each session and she also gives advice about what to do after each treatment in order to avoid skin reactions or pain, which have been very helpful.
The clinic's booking system is also excellent as it is easy to book and change appointments.
I definitely recommend it!

4 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Returning customer

I hadn't been back to the clinic in a while. I was happy to know that the service was just as good as it always was. My appointment was with Gurmeet, who I find is always happy to help in any way possible. She always makes me feel comfortable and all treatments are carried out professionally. The atmosphere there is always good and all treatments are carried out to a high standard. I wouldn't go anywhere else.

3 marzo 2020
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended!

Very friendly and professional staff. Highly recommended for their great service!

29 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Buana, Thank you for your review!

To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 2/4/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

Ayesha at Slough is Lovely !

I was after Diode laser as its the only Laser that works for me. I read a lot of reviews and decided to visit the Slough branch as everyone had recommended Ayesha :) I'm glad I visited her as she's really Lovely and cares about what setting you are comfortable with. she is professional, Very knowledgable and passionate about what she does. a great sense of humor too you often have a laugh and no session is dull with Ayesha. The place is also very clean at Slough. My top recommendation to any one who wants to try laser hair removal. Thank You Ayesha.

28 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Nadia, Thank you for your kind words! We are very proud of our therapists and it's lovely to hear you are happy with them too!

Valutata 4 stelle su 5

Always have a great experience from the…

Always have a great experience from the treatments I get from Jamila.
The only improvement that TLC could make is perhaps communication between the staff members, e.g. documents or appointments being lost when dealt with by another staff member.

27 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Mischa, Thank you for your review! We are looking into ways we can make the communication between staff and clinics run more smoothly!
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 21/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 1 stelle su 5

WARNING do not go to the HARROW clinic!! BURNS

March 2021
Further to my reviews, the head of the franchise read this and contacted me straight away. After a long verbal statement about the level of care I had received they were extremely apologetic and got hold of the Harrow branch owner who then sent me my refund by post the next day - with no apology or any note. I was thankful to have received my money back and have assurance that TLC Group as a whole do look after their customers but it is just the Harrow branch that needs closing down. I would encourage you to avoid this branch at all costs. They're information is conflicting as is their level of care. The Owners of the whole franchise were brilliant at handling this and will be looking into using their services in the future. What a shame on the Harrow Branch for not stepping up and rectifying this on so many occasions. Shame on them.
1st March 2021
Further to my experience below, I STILL am yet to receive an apology and my money back from over a year ago. I suffered burns from my laser treatment and have been requesting a refund of my package deal ever since. I keep being promised my money back - in fact they made me sign a form to say that once I have received the refund I will not sue them for anything related to the burn thereafter. I finally signed this just to be done with this company but STILL no money and no APOLOGY. I

I do not normally have the habit of writing such reviews but this experience has been absolutely appalling. I have been on the phone constantly chasing my refund and keep being fobbed off. I thought I would get my refund and just be done with it but they are leaving me no choice but to seek further legal action. Be careful with this company. This is a genuine experience.

WARNING do not go to this clinic. I have had a terrible service and outcome. I received many burns on both my lower legs and the customer service I have received has been absolutely appalling.

I have spoken to the owner, emailed and called but to no avail. The owner has refused to give me a refund and has offered that I go back and finish my treatments. I would never ever consider going back there and seriously advice everyone against it.

The burns happened at my second treatment which tells me the therapist has done something wrong as I experienced severe pain during the treatment which I did not feel the first time around with a different therapist. I expressed this on many occasions but she did not seem interested. After my treatment she did not offer to use cooling creams even after I asked for this. Her response was no you do not need it. After a few days when the blisters and burns where at their peak, I called the manager. Unfortunately, she was not very responsive. The scabs took a while to go and now I am left with scars plastered all over my legs. No one can guarantee when and if these will go. I am now in danger of damage to my skin if this is left exposed to the sun. I have lost all confidence in wearing clothes that reveal my legs.

The manager has refused to refund my package and I am forced to pursue legal advice for which I will now be requesting compensation. I would advise you against going here.

Their advice on sun exposure and general treatment advice also seems flawed as I received varying advice from 3 different people with regards to whether or not going on holiday in between treatments is advised.

I am truly disappointed with the lack of care, consideration and response from this clinic and I would highly recommend you seek somewhere else.

20 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hello Meena, thank you for your review. Please accept our most sincere apologies for the experience you had in our clinic in Harrow. We have a high standard of customer service and the service you receive should always be exceptional. Our team in head office is already looking into this case and investigating how this happened!

Valutata 5 stelle su 5

I stared my full body laser at the…

I stared my full body laser at the laser clinic group at Uxbridge. One of the Aesthetician Gurmeet is doing my treatment. I must say she is the best one in the clinic. She is extremely professional and friendly. And results are phenomenal. I’m so happy that I chose the TLC for my treatment. I highly recommend TLC Uxbridge branch and the aesthetician Gurmeet to everyone. HAPPY CLIENT

18 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Navjot, It is our pleasure! We are glad to have you in our clinic and to hear such a nice feedback.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 21/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

A clinic with excellent service

An excellent and welcoming team esp Tiz. Thank you for going extra mile

18 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Fzana, we are happy you enjoyed your treatment with Tiz.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 21/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

I would like to share my experience at…

I would like to share my experience at The Laser Clinic group.
I go there for Radio-frequency and the only thing I can say is that Gurmeet one of the therapists is really amazing and very professional.

Gurmeet is not only great at her job but also super reassuring. She explains everything really well, makes sure your expectations are realistic and then carries out the treatment with efficiency and kindness. Can't thank her enough, I travel over 200 miles as a round trip, past many other practitioners to ensure that this lovely lady is the person who works on my skin. Trust cannot be bought or sold , and yet is invaluable. I have complete trust in Gurmeet.

All the Team are amazing and well qualified so dont worry you gonna get an amazing treatment and results will come just straight after when the skin starts to heal and life.

Clinic is the only place I wanna go for my treatments! Also prices are very reasonable so dont worry u can have it all.
Thank you so much gives!!! Cant wait to be there again soon.

17 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Radheika, it's a pleasure to have a client like you. We are looking forward to welcoming you next time.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 18/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

Tiz was lovely the treatment was very…

Tiz was lovely the treatment was very comfortable don’t know about the results yet it’s to early, l will be recommending TLC group to my friends

11 febbraio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Dear Susan, we glad that you enjoyed your treatment with Tiz. It means a lot to us to have a happy client like you.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 18/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

The best team and management.

The best team and management.
I use to do in 3 different beauty salon (nail, hair, face treatments) but from the time I find this clinic no need to go any where else. Strongly recommended that you try this salon😊

28 gennaio 2020
Non scritta su invito
Valutata 5 stelle su 5

Aisha in Slough is just great

Aisha in Slough is just great! Very helpful and extremely nice, every session was smooth and interesting, would definitely recommend!

21 gennaio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Dear Viktoria, it's a pleasure to have a client like you.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 18/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

I love my treatment from Gurmeet kaur

I love my treatment from Gurmeet kaur. She is such a passionate about her work and very good Advicer about the all treatments. She has full knowledge of all the products such a up seller for the Tlc. I’m really glad she gave me very wonderful advice and I’m proud to buy products from Tlc n love them my leaser treatment it’s really I like it and it’s wonderful
work for me and specially thanks to Gurmeet kaur and also all team is very good n hard working.

16 gennaio 2020
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Davinder, we are happy that you enjoyed your treatment with Gurmeet at our TLC group clinic.
To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 18/3/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

Very relaxing experience and…

Very relaxing experience and Professional experience.

19 dicembre 2019
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Damayanti, Thank you for your kind review. We are glad to hear that you had a great experience with TLC! To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 14/2/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

Absolutely fabulous services

Absolutely fabulous services, immaculately clean clinic with amazingly effective laser treatment results. Highly recommend.

13 dicembre 2019
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Mila, Thank you for your kind review. We are glad to hear that you enjoyed your laser treatment! To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 14/2/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

Valutata 5 stelle su 5

I had my treatment in South Kensington…

I had my treatment in South Kensington Center (knightsbridge branch) and I have to underline the profesionalism of Jana. It was a real pleasure to go to my sessions as she was very kind, professional and the fact that she has been working in the center for a long time enhanced my trust. She really knows what she is doing and take every precautions. The results are very satisfactory, they did a genuine diagnostic about the number of session. The institute is clean with appropriate technology. My next session will be in victoria I hope the service will remain as good as in south kensington with a little hope to find the same employee.

11 dicembre 2019
Non scritta su invito
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Risposta di The Laser Clinic Group

Hi Syrine, Thank you for taking time to write such a kind review. We are glad to hear that you enjoyed your treatment! We are excited to be opening in Victoria, and happy to hear you will be joining us there! To say thank you, we would love to offer you this £50 Voucher which can be used on all Treatment Packages at TLC. This is valid till 14/2/2020. Great news, you can bring a friend who will also receive a £50 Voucher!

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