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Valutata 3 stelle su 5

We have been to a few different Ivy restaurants and always found them to be terrific My daughter bought my wife a gift voucher for her 70 we live in Leicester so don’t have a Ivy She decided to... Leggi di più

Valutata 4 stelle su 5

The Ivy Clifton, Bristol. Absolutely beautiful location, decor was gorgeous. Staff were attentive. Food portions were generous. Slight quibble over the half price champagne offer but that was rectifie... Leggi di più

Valutata 1 stelle su 5

Very Disappointed - we both had sirloin steak, chips & peppercorn sauce - the worse piece of steak I've ever had - full of fat & grissle hardly any steak - questioned if it was actually sirloin - ther... Leggi di più

Valutata 5 stelle su 5

We went to the Ivy in Bournemouth to celebrate my birthday and our friends' engagement. It's an absolutely beautiful building with exquisite decor inside, a real treat for the eyes. We were served by... Leggi di più

Dettagli dell'azienda

  1. Ristorante

Informazioni fornite da varie fonti esterne

The Ivy is a restaurant which is popular with celebrities, people from the arts and media and theatregoers.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

668 recensioni

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3 stelle
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2,9

Tutte le recensioni

(668)

85 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Feeling a bit robbed!

Had an evening meal at The Ivy in Harrogate 19/03/2026. Had a couple of lunches at various other restaurants over the years and no real complaints. I have no complaints over the service or the food. Everything was good. The pricing model they apply however is far from satisfactory. Im no skinflint and don't mind paying a bit extra for quality but............when I order a meal, I expect a meal and not just the main element. To class basic staples like mash, peas, broccoli, rice, chips & veg and charge from £4.15 to £6.75 is ridiculous and borders on theft. The mains are at best maybe competitive with other good restaurants. Add a couple of sides and it becomes expensive and not even value for money. I have not experienced this before and would not visit again just for this reason. For me, I felt it spoilt what should have been a great evening. Daft thing is.....I wasn't paying for it, the company was as a bit of a thank you!!

19 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Awful.

Awful.
Pre booked the mother’s day experience.
Sat and provided the standard menu unaware until mains.
Lobster and risotto undercooked and lobster tasting fishy and nothing like lobster I’ve had before(numerous including Michelin starred) and plate chipped questioning hygiene.
Mums steak looked dry and unappealing.
Complained and said we should have the Mother’s Day experience and food sub standard, whilst my mother took a rest room break, waitress stated we should have pre booked at which point I brought up our reservations details.
Offered ‘complimentary dessert’ which was brought flaming to the table right next to my face, almost setting my hair on fire, this was after waiting and excess amount of time, I had already informed them that my parking was almost up and that the tables either side had gone through two covers.
All food totally lack lustre. How does this place actually keep its so called prestigious reputation?
Burnt my mouth, cold dessert but spoon red hot.
Mum ordered steak, sides which never appeared.
Hot chocolate was the worst I have ever tasted over sweet with no hint of cookie dough.
Food Luke warm at best lack lustre in taste and overall an overpriced extremely poor experience for my lovely mum who looked stunning and was so excited.
Staff tripping over each other and some no regard for guests at all.
Asked for the flowers and chocolates as part of the meal booked, flowers provided (which the table next to us stole while I paid for the meal) chocolates never provided.
Appalling service, appalling food for a so called high end restaurant.
You would get better overall value at your local chain restaurant!
Lesser ‘experiences’ we are talking half the price, looked lovely compared to ours adding to the insult of the £125 price (2 courses and 2 drinks). Which should have been £80 for both of us and £40 on the lesser more attractive option!
I’ve eaten in a wide variety of restaurants including Michelin starred to pub grub but this was just insulting.
Never again. Just appalling. Avoid.

15 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fabulous

I visited for a birthday lunch and it was fantastic, from start to finish. Food was superb (chocolate bombe to die for!). We were lucky enough to have a waiter I've encountered before- Stephen who, as before, was brilliant, very friendly and helpful and made it special.

You must visit the Ladies during your visit, which are amazing (can't speak for the Gents! :-) ) Can't wait to go back!

3 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Birthday Meal in Winchester

The Ivy in Winchester on Friday evening was SUPERB! The food, the service, the management. We were a really large group and everything went perfectly! Thank you to the staff and manager and particular thanks to Oscar, who looked after us so well. You are a star Oscar : )

28 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Lauren at the Ivy Chichester

We would like to praise Lauren at the Ivy Restaurant in Chichester for the excellent service she gave us on 11.2.26. She gave us quality time, good advice about the menu offerings that day and made us feel very welcome indeed.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Really poor experience

Really poor experience. I booked our table over a month ago and arrived 30 minutes before . We sat at the bar soaking up the atmosphere and enjoying the entertainment. We were then invited to our table upstairs . As we walked up the steps the beautiful music slowly disappeared. We were led into a dining area which was filled with all older people. The atmosphere was zero! We were promptly seated behind the doors in a corner. My husband had a palm tree over his head and I had the door right behind me. Squeezed in to our seats i automatically felt uncomfortable . We asked to move but were told it was not possible. So very disappointingly we left.
I was so upset and had waited a month to enjoy our evening at the Ivy which wasn’t to be.
The process is you ring to make a booking but you can’t request where you can sit so it’s pot luck and for a party of 2 you are told you only have 1.5 hours.
How can this be right ?

13 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

Review for The Ivy Market Grill for…

Review for The Ivy Market Grill for breakfast this morning. Will keep this factual: nice warm welcome, ordered full English, cappuccino with hazelnut syrup. Not offered any water, or alternative to fried eggs, breakfast came out followed 10 minutes later with coffee but no syrup asked if any other syrup said vanilla came out with hibiscus flavoured cappuccino. 10 minutes after that the toast. Breakfast was basic lacked flavour bacon over cooked and sausages smallest ever seen. Sour dough toast basic. Inattentive hosts. Tables not cleared for majority of time we had breakfast so we were sat between dirty tables. Toilets smelled of urine. Removed service charge and asked for coffees to be removed. Do better.

13 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Rewards

Rewards ! Not working, after my recent visit and with my receipt I have gone onto the app to upload for my visit and it doesn’t work, I was prompted to send a complaint and was told would get a reply back within 5 days, no reply back. A waste of time and energy, the app is very un user friendly and doesn’t work, poor customer service with no response back

24 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Lovely venue for a special occasion!

We went to the Ivy in Bournemouth to celebrate my birthday and our friends' engagement. It's an absolutely beautiful building with exquisite decor inside, a real treat for the eyes. We were served by Tommy, who was charming, witty, attentive and friendly throughout our evening. The food was delicious, served at the perfect tempo. Lovely wine, lovely atmosphere. Even the toilets felt like a trip to the Louvre rather than to the loo! Cannot recommend this venue enough.

17 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Staff were great and accommodating

Staff were great, we didnt have a booking but they squeezed us into the bar area where we were able to order food anyway. Food was lovely and cocktails were reasonably priced. Would definitely go back.

30 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

We went for breakfast at the Ivy…

We went for breakfast at the Ivy Chelsea Garden and what a horrible experience. They served the wrong coffee neglected to bring any milk with the tea, they also forgot to bring water which we had requested. Eventually this was rectified but only after 15 minutes. It took over 45 minutes to get our breakfast order and that was only after we had complained and when it arrived they had got it wrong. We never received any apology just the very basic service. Really a great shame.

24 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

The Ivy Asia: Looks flashy, but sub-par food.

This review is for The Ivy Asia, St. Paul's, London.

Looks flashy, but sub-par food.

Single diner, set-menu.

Was sat at the bar, which is fair enough as they place was very busy. Loud, repetitive background music was irritating. The jazz sax soloist wandering the floor was quite good though.

Food quite quick to come once ordered, but getting the order taken took a while. Had to refill my own water glass.

Chicken skewers starter was ok, but tepid.
Sea bass main was actually quite tasty, but way too much pak choi; some variety with vegetables would have been good.

Panna cotta dessert was disgusting. Lurid colour, unpleasant taste and sloppy texture.

Having tried several Ivy restaurants now, the focus clearly is on looks and volume with mediocre food and variable service.

This was my first Ivy Asia, just to try it out to see it would change my perception of the chain, it hasn't.

With a £50+ bill, you can find much better.

23 ottobre 2025
Non scritta su invito
Valutata 3 stelle su 5

We visited the Oxford Ivy yesterday for…

We visited the Oxford Ivy yesterday for lunch. Table 31 @ 1pm. On arrival we had a very friendly greeting and were shown to our table. Bloody mary and Passion fruit martini were fabulous. We are in hospitality and pride ourselves on customer service so we were looking forward to the experience. The two ladies next to us had their food delivered and spent along time trying to get the waiters attention as the peas hadn't arrived but they did when they had finished..........
We ordered our food. Sea bass fillet and fillet steak and I must say cooked to perfection A1. however they missed out on up sales. No offer of sauces, side dishes and I asked for French mustard and ketchup which also arrived when I had finished. English mustard was given. We also spent time looking for service for more drinks but the service was very slow. Our bill came to £150 but you could have easily had another £100 from us............. This is not a negative review just constructive. I could not fault the food, drinks or ambience in the slightest and the cutlery was well polished. We would return undoubtably and the venue was spotless!

24 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Chichester much improved

My previous review of the ivy Chichester was a true reflection at the time. It didn’t meet the expectations and standards on our wedding day that I’d expected, and had previously experienced at this top end restaurant.
Following my review I received an email, and phone call from the acting assistant manager Tristan. Tristan apologised and offered us a gesture of goodwill, which we accepted. He booked us a table for our first wedding anniversary in this restaurant. What can we say the service was totally wonderful, on arrival we were created with best wishes at reception, and was shown to our table by Harvey. He was very nice, polite and helpful, making us feel very comfortable and relaxed. Hannah and I couldn’t have asked for a better welcome. We then met Elouise our waitress,who was great, very professional and attentive to all of our needs.
Pedro, the restaurant manager introduced himself and thanked us for giving them another chance to change our minds on our poor previous experience.
From being contacted by Tristan with his personal, professional customer service, this time round it was a first class experience. It just goes to show with the right people in place, and working hard to meet the customers expectations, you can turn things around.
So I would now recommend using the Ivy Chichester with the current management structure in place As for my wife Hannah and myself, we will be going back for certain to celebrate special family occasions in the future.
Kindest regards Martin Baxter

4 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

What happened to the Ivy London

It’s been at least 10 years since I last ate at the original Ivy and it will be much longer before I go again. What has happened to this icon is a real tragedy as Caprice milk it for everything it’s worth. Tables are crammed together compared to the past, the food is mediocre at best and our waiter seemed bored and gruff. You can’t ignore the beautiful decor but the restaurant now feels like a parody of its former self, geared to attracting unsuspecting tourists who must leave so disappointed. The spark has gone and the it is now just another chain worth avoiding.

8 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

What a rip off

What a rip off. The Cambridge restaurant looks nice and staff welcoming. Went in during the week and ordered champagne £50. Ordered the same bottle on a Saturday evening and it was £80 because it was Saturday. The food was ok but nothing exceptional. Do yourself a favour and give it a wide birth

13 settembre 2025
Non scritta su invito

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