After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong mate... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Excellent service from knowledgeable, friendly staff who share the same passion for barbecue as their customers. I'm lucky to live locally and get to deal with their team face to face on a regular bas... Leggi di più
This website doesn’t respond to emails and their advertised phone number is voicemail. I placed a high value order that was advertised as “in stock” and they have not responded in over a week and a ha... Leggi di più
This BBQ is the GOAT of all BBQ's well made great edition to our garden, we cannot wait to use it! The external delivery company was phenomenal when they called to say they were here we were not at ho... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Barbecue Specialist Offering a range of High quality Outdoor Living Equipment in Cheshire. Gas & Charcoal Barbecues. Kamado Joe Premier Dealer, Broil King Dealer, Angus & Oink Stockist. Outdoor Kitchen Specialist.
Informazioni di contatto
Unit 7a, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, Cheshire, CW48AF, Crewe, Regno Unito
- 01477410333
- customerservice@thegrillstore.co.uk
- thegrillstore.co.uk
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3 knives and a sharpener
Bought 3 knives and a sharpener and was disappointed in the presentation sharpener was in a box which wasn't appropriate for the item a box containing which included kitchen utensils, and the knives just wrapped in bubble wrap would have thought a better presentation when giving as a gift Emailed company twice and no response I paid a reasonable price so to me just want your money and no after sales explanation

Risposta di The Grill Store
Well worth the money
After spending a fair amount on the BBQ, I decided to purchase the matching Char Broil cover instead of the much cheaper types on offer on various web sites. The cover is well made from a strong material, it fits the BBQ nicely and has two velcro type fastening straps that you attach to the metal struts at the base, making the cover secure.The cover was well packaged and delivered quickly
Didn't receive left message sent email…
Didn't receive left message sent email zero response. Terrible service
Kamado Joe Classic charcoal basket
This is a brilliant piece of kit, I should have bought it much earlier. Makes cleaning so much easier.
Great service from the Grill Store, very speedy.
Broil King BBQ and cover
Great product, good customer service, easy to navigate webside.Will buy from them again and will recomend them in future
Just as ordered 👍🏾
Amazing company and service
Amazing company and service. Prices are very competitive hence the purchase of my Komado Big Joe 2.
It’s been lit since my purchase last Monday 😂
Thanks guys
Highly recommended Grillstore !
Dave at Grillstore was really knowledgeable on all things bbq and really helped choosing the right equipment delivery was personal and on time ! Highly recommend grillstore !!
Awful
Awful! Order never arrived and you cant get through to anyone as mailbox is full and customer service dont reply to emails. Only got a response once i hot social media
Royal Mail lost my order
Royal Mail lost my order, the grill store did not hesitate in sending me a new one, great service and great quality!
The item we were sent was not as pictured
The item we were sent was not the same as the web site picture, so I was unsure if it was correct (parts were totally different). It was a charcoal grill, and the instructions given said it was unsafe to use with the wrong barbeque. It has taken 2 weeks to get advise from he grill store, which is disappointing as I bought this as a birthday gift for my husband. We have today received an e.mail telling us how to adapt it for use on our barbeque, and assuring us it is safe. Time will tell!
Awful
Awful! Ordered a BBQ on 3/6. Order confirmed by email. Delivery not received. Sent 2 emails to them with no response. Tried to phone and it goes straight to a mailbox that it full. DO NOT BUY FROM THIS COMPANY
Great company
Great selection of products so easy to find what I wanted. Well packaged and quick delivery. One happy customer.. Thank you
37cm Cast Iron Skillet
Excellent quality and very reasonably priced. Very speedy from order to delivery. Have used it 3 times already and only had it 5 days.
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