The product is excellent, it really is. It took a little longer than I'd hoped to arrive and some of the negative feedback on Facebook about people not receiving the product was a bit off putting, b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered on 10th July and received on 27th July. Lots of emails saying it's on its way but giving false hope, especially now that the worst of the heatwave seems to have passed. The mat itself is... Leggi di più
Easy to understand benefits of cool mat vs other options. Simple and quick ordering, arrived packaged well and on time. Dogs love it. The only issue I have noticed is that sharp teeth (puppy) easil... Leggi di più
Wish I’d looked at reviews before ordering, absolutely wasted my hard heard money. So disappointed I’ve been saving for a cooling mat for my dogs and this really isn’t any good, absolute rubbish from... Leggi di più
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DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY
Ordered the cool mats on the3rd July it now the 20 th and still nothing . The tracking doesn’t tell you anything. All I get told is it’s coming . Now with be reporting to trading standards and reporting this as fraud to my bank for a refund .
DONT BUY FROM THIS SO CALLED COMPANY 😡
The cool mats are excellent
The cool mats arrived on 17th....they are excellent and little dog is now much cooler. Order extra large as wanted to put on sofa and rug..Would order again and recommend. x
Been waiting ten days now and the…
Been waiting ten days now and the tracking offered seems to be a smoke screen. Was getting a bad feeling and now reading these reviews I’m very worried. Too many Chinese manufacturers selling poor quality goods and charging huge amounts to return. I hope I’m wrong and the beds are worth the wait if and when they arrive ….
Within 1 hour of using I am requesting…
Within 1 hour of using I am requesting a full refund. A total scam!! Do not trust this company.
Terrible quality
Super slow shipping, and the product is terrible when it actually arrives. So called a 'Large' Dog bed, that could not accommodate a Jack Russel comfortably. A definite scam, do not buy from this company. The product itself is thin, and not worth the money at all. I wish I hadn't bothered. Please all save your money and don't buy this crap.
Slow boat shipping
Promised purchase process is total fiction, the premium delivery is really a cover for a slow ineffective process which provides little tracking. Taken over two weeks to reach the country of origin customer, still needs to travel across the word and clear more customs.
Contacting them is fine and responsive but they offer little by way of updates, fingers crossed something eventually arrives before winter does.
Don't waste your money
Don't waste your money. They don't answer emails. They don't send the goods.
Shipping is very very very slow
I can't give more than 2 star as I haven't got my cool mat yet. I wanted to give my review on the shipping time. It has been more than 10 days and I haven't received my mat yet. Looks like by the time it gets her, summer will be over
Never received item
Never received item. I emailed them several times and received an automated response. Don’t buy from them. It is a scam.
They take a while to get to the UK but…
They take a while to get to the UK but they are brilliant. Put one on top of our dogs bed. In the morning the surface was still cool but underside was really warm. The drag the heat away.
Very disappoined with the mat
Very disappoined with the mat - it is nothing like the photos, very thin and flimsy and definitely not worth the money I paid. I have reached out and the company have offered me a 30% discount. I want the full amount back. I have email twice since and am getting no replies. The item also took weeks to come which makes me think this company is a chinese company.
DogHubCo Cooling mats
Ordered some dog Cooling Mats which they state have over 10,000 5 star reviews on Trustpilot. The goods are total rubbish. Cheap Chinese tat which do not work in any shape or form. Do not waste money buying them Very expensive bits of foam rubbers with a cover.
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