The product is excellent, it really is. It took a little longer than I'd hoped to arrive and some of the negative feedback on Facebook about people not receiving the product was a bit off putting, b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered on 10th July and received on 27th July. Lots of emails saying it's on its way but giving false hope, especially now that the worst of the heatwave seems to have passed. The mat itself is... Leggi di più
Easy to understand benefits of cool mat vs other options. Simple and quick ordering, arrived packaged well and on time. Dogs love it. The only issue I have noticed is that sharp teeth (puppy) easil... Leggi di più
Wish I’d looked at reviews before ordering, absolutely wasted my hard heard money. So disappointed I’ve been saving for a cooling mat for my dogs and this really isn’t any good, absolute rubbish from... Leggi di più
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The cooling mats are wonderful
The cooling mats are wonderful. My dog loves them.
Ordering and delivery went smoothly and…
Ordering and delivery went smoothly and quickly. The cooling mats are great. I received a Medium Cooling Bandana and I needed a large, I am now waiting for the delivery of the large Cooling Bandana. Thank you Dog Hub!
Our spaniel has been appreciating the…
Our spaniel has been appreciating the blue cooling dog mat during the intense heat recently. So it did 'exactly what it said on the tin' so thank you.
Order came very fast and we were kept…
Order came very fast and we were kept informed of the shipment all along the way!
Return policy is just ignored
I am trying to return the dog mats to The Dog Hub Co but instead I have been offered a refund of 70%. Seems The Dog Hub Co does not want their substandard mats returned.
Do not be fooled by this company and its cooling mats.
Cooling Mat
Product as described and very good.Did not like lack of info on delivery date when ordering but customer service very good.
Tracking and shipping was longer then…
Tracking and shipping was longer then expected.
I live in the UK.
I live in the UK and I recieved two mats XL which arrived on time about two weeks ago. I was kept informed of where they were at all times by the tracking system. Our dog and cats love the mats and lay on them even when the weather is not so hot!
Great buy.
I purchased the wrong size and they are…
I purchased the wrong size and they are sending me the size I need free of charge
a little disappointed in the product
a little disappointed in the product, seemed to take a long time to get to me, when i checked the status of the order and it always read out for delivery which was the the case. other than that the product seems fine.
Same as temu cooling mat but dearer 🤬
The service was pretty good from start to finish. My biggest issue is the price!
Read the reviews all were wow however you can’t leave a review on the website?!
So few months back got a cooling mat from temu . Think I paid about a fiver .
I can’t see any difference from the temu cooling mat and this one ..
maybe the dearer one better quality, time will tell !
Actually made 2 orders
Actually made 2 orders. The first order may have gotten lost in the shuffle as it took longer than expected to arrive after it shipped. But the second order arrived quickly. Both orders were as advertised. The first order went to Florida and the dogs love their new mats! The second order came to me for my English Bulldog puppy and he lays on it a lot. The shipping delay without communication is the only reason for less than 5 stars, otherwise very happy with results!
Short timer
My dog was starting to lay on the pad, but unfortunately crossed the rainbow bridge in less than a week. I knew she was close, so I am passing the pad to a friend who has 3 pups.
I ordered one XL cooling mat on a…
I ordered one XL cooling mat on a promotion when they were offering two for the price of one. After a lengthy delivery time they only sent one mat. I emailed them and after a further chase email they eventually responded trying to say I ordered incorrectly. I responded again proving I had ordered correctly and have not had any response so far.
Excellent product and amazingly fast delivery time.
Excellent product and amazingly fast delivery time. Our Yorkies love the cooling pads and use them without hesitation.
Bargain price and very fast delivery time.
Happy doggies and humans too. Many thanks.
My chihuahua took right to it
My chihuahua took right to it
She likes to bury her head in it. So sweet. Makes me happy to see her using it.
I like the product and my dog seems to…
I like the product and my dog seems to like the cooling mats I ordered.
It helps cool off my dog a lot
It helps cool off my dog a lot. special that all summers get hotter and hotter. Service and delivery was fast.
My dog
My dog, Precious is a white Pomeranian and she is in total love of this cooling mat. Here in Missouri we have been experiencing several 100 degree days.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








