This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great service, great choice and really appreciated the free delivery. I couldn’t find the trainers anywhere else in my size so was really happy to find them here.
L'azienda ha risposto
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Leggi di più
L'azienda ha risposto
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informazioni di contatto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Regno Unito
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Eccellente
177 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
5 star
Never shopped online but the store is spot on. Staff are always friendly, helpful and always up for a chat. You're definitely made to feel comfortable and the service is top notch.
Great range of garments and it's amazing to have a place like this locally, no where else really compares in terms of a brick and mortar store for these kind of clothes.
20 maggio 2023
Non scritta su invito
Risposta di The Cream Store
Hey! Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
Buy with confidence
Super quick delivery and so happy with the jacket. Great communication and delivered before I was expecting it to arrive. Great experience and more than happy to visit this shop again. Buy with confidence.
6 aprile 2023
Non scritta su invito
Risposta di The Cream Store
Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
Risposta di The Cream Store
Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
Cream store Nuneaton
Love this shop great clothing at competitive prices. Me and my son
both shop here and there are things for both our tastes. Excellent friendly staff.
25 marzo 2023
Non scritta su invito
Risposta di The Cream Store
Hey! Thanks for your super kind review we really appreciate it and thanks for your support! 😊
Really helpful and friendly service.
28 gennaio 2023
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your kind review and for shopping with us, its really appreciated!😊
Excellent product and super fast…
Excellent product and super fast delivery in time for Christmas. Perfect - Thanks.
29 dicembre 2022
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your kind review and for shopping with us, its really appreciated!😊
Never received the order
17 gennaio 2023
Non scritta su invito
A great experience
I ordered a really nice Carhartt jacket and it arrived the next day. Much faster delivery than other retailers I've used lately. Highly recommend Cream Store.
6 dicembre 2022
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your kind review, its really appreciated and thanks for shopping with us.😊
I still haven’t received my order
I still haven’t received my order. Delivery has been cancelled every day for the last 4 days.
16 dicembre 2022
Non scritta su invito
Excellent experience
Excellent experience. The lady who served me couldn’t do enough to help. Would definitely shop there again.
18 ottobre 2022
Non scritta su invito
Every stage was simple and I was…
Every stage was simple and I was informed of my purchase from been dispatched to delivery
21 agosto 2022
Non scritta su invito
Risposta di The Cream Store
Many thanks for your kind review. We are glad you have enjoyed your shopping experience and thanks for choosing to shop with us.😃
Go in here all the time always have new…
Go in here all the time always have new clothes in whenever I go in and lads always willing to help and are friendly went in last week and had a nice chat with I think it was Ryan and Liam who helped me decide what I wanted will always come back great shop!!
4 luglio 2022
Non scritta su invito
In store purchase and experience
Went into the store to have a look around and see if I could find something for my son. The two gentlemen could not have been friendlier or more helpful. Will definitely go back. Excellent customer service! Thank you 😊
18 giugno 2022
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your kind review and also for visiting our store it was a pleasure to be able to assist you.😊
Everything good
8 maggio 2022
Non scritta su invito
Risposta di The Cream Store
Thanks for your kind review, its much appreciated and also thank you for choosing to shop with us online.😊
Paid for next day delivery, arrived late.
Paid for next day delivery, arrived a day late.
7 maggio 2022
Non scritta su invito
Risposta di The Cream Store
We are sorry to hear item did not arrive as you expected and apologise for any inconvenience caused here. After looking further into this I can see your order was placed on 2nd May which was a Bank holiday Monday and so your parcel was dispatched on Tuesday using a next day delivery service and you received the parcel on Wednesday.
Item exactly as described
Item exactly as described. Came quickly. Thought the price was a bit high, had sold out on other stores for over £10 less, but I can’t fault the service or the condition it came in.
29 marzo 2022
Non scritta su invito
Risposta di The Cream Store
Thanks for your kind review, we are glad you are happy with your purchase and appreciate you shopping with us.😊
Excellent customer service over the…
Excellent customer service over the phone and fast delivery.
13 marzo 2022
Non scritta su invito
Risposta di The Cream Store
Thanks for your kind review, it’s much appreciated. 😊
I bought a t-shirt for my son who is…
I bought a t-shirt for my son who is 21. The two young guys working in the shop were friendly and helpful but not pushy. I think the 5% cash back is a great idea each time you buy something. I will definitely be going back.
26 febbraio 2022
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your feedback and positive review. We are glad we could help you and thanks for shopping with us, it’s much appreciated. 😊
Very happy.Product came as it said it…
Very happy.Product came as it said it would and am very happy with it.Cam in delivery time for a third cheaper than anywhere else i could find
23 febbraio 2022
Non scritta su invito
Risposta di The Cream Store
Many thanks for your kind review and positive feedback we really appreciate this. Thanks for your support and choosing to shop with us.
Love the new tommy jeans t shirt and…
Love the new tommy jeans t shirt and staff where very polite and helpful with sizing and recommendations will definitely go back in the future
12 febbraio 2022
Non scritta su invito
Risposta di The Cream Store
Thanks for your kind words and positive review. We are glad you enjoyed your shopping experience with us today and thank you for your support. Thanks for shopping locally.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.