Thechemistlive Recensioni 

90
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

We booked appointments about three weeks in advance. This was followed up by text and email reminders. Our tests at 10am were carried out in a pleasant, professional and reassuring manner. The nega... Leggi di più

Valutata 5 stelle su 5

outstanding service, easy to book online at a time that suited us. arrived early which wasn’t a problem they accommodated us without any issues, my daughter and myself went in together. the place was... Leggi di più

Valutata 5 stelle su 5

I required a PCR Test urgently and could not find anyone in Edinburgh where I live, who could guarantee a 24 hour turnaround. I did not want to administer the test myself since I could not gua... Leggi di più

Valutata 5 stelle su 5

I was very concerned before ordering since you hear so many rumours. I ordered two test kits at 22:00 on a Monday (after receiving my -ve PCR test in France) and they arrived at my home on the Wed... Leggi di più

Dettagli dell'azienda

  1. Clinica per i viaggiatori
  2. anche in
  3. Clinica medica
  4. Clinica senza prenotazioni
  5. Farmacia
  6. Farmacia e generi vari
  7. Farmacia online

Scritti dall'azienda

The Chemist Live provides diagnostic tests, private services including private prescription dispensing and also travel health/vaccinations. As a registered pharmacy, we also provide many online and traditional pharmacy services.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

90 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(90)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Efficient, friendly and highly informative service. Got my covid booster and flu Jab with no wait. Staff were very lovely and the pharmacy was fully equipped to deal with walk in boosters as well as bookings. Excellent!

30 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

outstanding service

outstanding service, easy to book online at a time that suited us. arrived early which wasn’t a problem they accommodated us without any issues, my daughter and myself went in together. the place was very clean and safe, receptionist very pleasant, in and out within 10 minutes. received results before we got home. would highly recommend these guys, very efficient

15 dicembre 2021
Non scritta su invito
Valutata 2 stelle su 5

Poor service

Due to increase in travel requirements whilst in the USA I booked on our return an in clinic 2 day PCR tests for my wife and I.
We were informed we would be emailed within 2 days with results. Bearing in mind we’re isolating after 3 days I rang the clinic to be informed we were negative.
I asked for confirmation emails to be able to present to our employers.
Still waiting for formal results.
Poor service.
Following contact email now received

5 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Day 2 and 8 tests completed

I was very concerned before ordering since you hear so many rumours.
I ordered two test kits at 22:00 on a Monday (after receiving my -ve PCR test in France) and they arrived at my home on the Wednesday.
One of the day 2 results took around 3 or 4 days to arrive (I don't believe the day 2 test serve any real use since we are both vaccinated and had a test before arriving in the UK).
The day 8 test results arrived on day 10, so we were free to move around on day 11 as planned.
Conclusion - all finished well

13 giugno 2021
Non scritta su invito
Valutata 4 stelle su 5

A little slow but responsive

A little slow in getting results back. Day 2 result was fine but Day 8 was still not back 72 hours after I knew it had been delivered by the post office. However they were super responsive to my email and they chased up the result. I'm fully vaccinated and followed self isolation to the letter so I knew it would be negative. But if you aren't so sure the delay could be more of an issue.

6 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

Avoid! Better companies for PCR tests

Avoid! Paid for tests for my family for Christmas and had to cancel as U.K. government banned international travel. Kept deposit despite promising it could be used against another test. Now not responding to emails.
There are better companies out that offer more competitive prices on PCR tests I.e kids go free . My advice book somewhere else as I wish I did ! They are cashing in on others misfortune.

25 maggio 2021
Non scritta su invito
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Risposta di Thechemistlive

Hi Miss Ellis, thank you for your review. We apologise for not being able to help you. Unfortunately the last week has been extremely busy and we have been trying our best to respond to everyone who is emailing us.
As you mentioned, the deposit you paid in Christmas, was carried forward and we are happy to honour this. However, unfortunately, we were not able to offer you the discounted price you suggested.
We are aware their are many companies who can provide the test at cheaper prices, however, their are also many passengers who have been let down by said companies once the PCR test has been completed. Our PCR test prices are slightly higher due to our guarantees in place.
Over the past year, with the numerous tests we have done, we have never left any of our patients without results at the time of departure.

During the Christmas period, as a good will gesture, we extended the time frame for honouring your deposit payment. This was extended to 2 months. However, due to further lockdown restrictions we have been willing to extend this further. We’re aware you have been in contact with us, and have spoken to us on a few occasions. You have also requested a substantially discounted price which we advised we could not meet unfortunately. However, if you are looking to book with us, please do send us an email and we will be happy to accommodate you and your family.
We apologise for not being able to provide the service you expected.

Valutata 5 stelle su 5

My friends and family have used this…

Very happy with the service.My friends and family have used this company and it has not give us any issues or let us down. Everything was done smoothly and professionally - and price is very good. Will recommend this company highly and will use in the future.

21 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Quick test with quicker results!

I went for a next day test with results guaranteed by 8pm to 10pm.
Results were received before that time, very impressed with the quick service and very easy to book an appointment.

I took my whole family with me and they got tested also. Explaining everything properly and professionally

Would definitely use again.

Thank you

9 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

We were stuck in the UK at Christmas

We were stuck in the UK at Christmas. At that moment we were in Edinburgh and there were no appointments anywhere around there for the PCR test. The closest place we found was this one, in Manchester and thank to that we were able to leave the UK and come back to Spain. Both guys were very nice, explained us everything very good and kept us calm. Really recommend this place, they are very professional.

27 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Antigen test and fit to fly..

My partner and I needed a antigen test and fit to fly certificate.
We arrived at 8am and left by 8.30, on our way home which is over an hours drive the results were in and when we arrived home certificates emailed as promised.
I would highly recommend this business, very friendly, polite and professional .

16 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

We had our fit to fly Covid PCR test…

We had our fit to fly Covid PCR test done with them and they were very helpful and professional. We got our results within 24 hours as promised. Very happy with the service received and would recommend them to anyone looking to get tested before flying.

15 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

I needed the Pcr test which I booked…

I needed the Pcr test which I booked very short notice. Booked on Thursday, test was Friday morning 8 am. Super-speedy results, I got them back the same day. I highly recommend this place. Excellent Service. Thank you

15 gennaio 2021
Non scritta su invito

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