CloudRx Recensioni 545

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next da... Leggi di più

Valutata 5 stelle su 5

I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.

Valutata 5 stelle su 5

I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me. My medication was dis... Leggi di più

Valutata 5 stelle su 5

I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturd... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia online
  2. Venditore di prescrizioni mediche online
  3. Farmacia

Scritti dall'azienda

CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

545 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They Went Above and Beyond to Get My Medication on Time

I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me.

My medication was dispatched on a Friday, and a delivery was attempted on Saturday, but unfortunately, I wasn't home, and it was returned. With a public holiday coming up shortly, I was worried I wouldn't receive it in time. I was due to start my medication on Wednesday and was running out of options.

I called on Tuesday, not expecting much, and that's when Jamie stepped in. He was absolutely wonderful. Despite the tight window, he somehow managed to arrange for me to receive my medication on time. His attitude throughout made all the difference. He was calm, kind, patient, and super helpful, with no arrogance or indifference, just someone who truly cared about helping me through a stressful situation. I cannot thank him enough.

I'd also like to give a special mention to Olivia, who assisted me via email and was equally brilliant. Her support meant a lot and made the whole experience so much smoother.

CloudRx is lucky to have people like Jamie and Olivia on their team. I will absolutely continue using this service. Thank you both!

26 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I deal with CloudRx for my HRT

I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.

4 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very helpful

Very helpful, quick responses and efficient when my order had been misplaced by Royal Mail. The issue was resolved within a day. Would highly reccommend.

23 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

Got through to a human being straight…

Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next day delivery before 12pm, my prescription didn't arrive until 1.57pm so not sure if that was CloudRX's fault or DPS's.

9 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Nothing short of amazing to be able to…

Nothing short of amazing to be able to call Cloud Rx, speak to a lovely human, have a payment link sent within minutes ……..and have the product arrive the next morning - even to Northern Ireland! Thank you Cloud Rx .

19 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

Thank you so much for your kind words! We will pass on the message to all the team at CloudRx and continue providing exceptional customer service.

Valutata 5 stelle su 5

Been using this company for about 5…

Been using this company for about 5 years now to get a private prescription through a private menopause specialist.
They answer emails very quickly and my prescription always arrives promptly.

21 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

Thank you very much for your consistent use of CloudRx, we will happily be of service for the next 5 years as well!

Valutata 5 stelle su 5

Rapid

Rapid , excellent service. Would recommend.

15 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

We appreciate the kind words of recommendation and will continue to provide service in such a way!

Valutata 5 stelle su 5

Polite speedy service

When I phoned to enquire about my prescription the person on the phone was polite and helpful. He quickly arranged for a payment email to be sent to me which meant I could arrange for next day delivery! Goods arrived on time the next day, excellent service.

14 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Just the worst so called ‘pharmacy’

Just the worst so called ‘pharmacy’, more like run from a small room, by one person. Extortionate fraudulent delivery costs advertised that fall way below expectation. Shocking non-existent customer service with a strong wiff of entitlement. AVOID AVOID AVOID if you need a professional to deliver your urgent medication. This is definitely not the place for you.

14 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

Hello,

Thank you for taking the time to review CloudRx. All comments are greatly appreciated and any feedback received is used in a constructive manner.

We apologise for the lack of care and customer service you have received in this instance.

Please can you provide a few more details as to the non existent customer service we provided?

This will aid us in ensuring the lack of attention to detail will never occur again, we would also like to investigate this internally so we can review our processes if necessary.

Once again we extend our apologies as a business, pharmacy and customer service team - we have strong set of moral values which we pride ourselves on and our duty of care extends to each and every patient we are responsible for.

Thank you.

Valutata 5 stelle su 5

Ordering and payment is very easy

Ordering and payment is very easy , I normally send a request by email and the product is sent the same day after they have sent a payment link which is immediate after the initial request
Brilliant service 👍🏻

11 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

Thank you so much for your fantastic review.

We’re delighted to hear that you find the ordering and payment process easy and efficient, and that our team has been able to provide such a smooth service for you. It’s great to know the quick payment links and same-day dispatch have made things convenient.

We really appreciate your support and kind comments — thank you again!

— The CloudRx Team

Valutata 5 stelle su 5

Always perfect service

Always perfect service

11 maggio 2026
Non scritta su invito
Logo di CloudRx

Risposta di CloudRx

Thank you for your lovely feedback.

We’re so pleased to hear you’re happy with the service you receive from us. Your continued support is truly appreciated, and we look forward to helping you again in the future.

— The CloudRx Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più