It may have been your finale but the quality and selection in your mystery box was amazing and very much enjoyed by the revipient- who doesnt love a surprise in the post! I was kept fully upto date re... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
cheese geek has been an excellent supplier of quality cheeses and it will be a shame when they are no longer available in their present format.
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Leggi di più
L'azienda ha risposto
Dear Cheese Geek. I was with you from the start. Your artisan cheeses have brought joy, wonderment and woooo. Never stop believing that cheese can’t change the world for the better.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Informazioni di contatto
Regno Unito
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Eccellente
631 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic customer service
Fantastic customer service, fantastic communication and most importantly FANTASTIC cheese and beer. Thank you. The recipient of this gift was over the moon.
15 giugno 2026
Risposta di cheesegeek
Hi Mrs Parker,
We really appreciate the kind words - thank you so much for your review, it means a lot to our little team!
We're delighted to hear you felt the overall experience was fantastic, and so happy that your recipient enjoyed the gift 🥳
We hope to see you again!
Jen
Team cheesegeek 🤓
Would recommend!
Great company with a wonderful premise and fantastic products. Purchased the four seasons of cheese as a gift and the recipient is so happy. Delivery always hassle-free too.
12 maggio 2026
Risposta di cheesegeek
Hi Ana,
Thank you so much for the recommendation - it means a lot to our little team! 🫶
We're thrilled to hear your loved one has been enjoying their Season in Cheese subscription. Thank you for trusting us with your special gift 🎁
We hope to see you again!
Jen
Team cheesegeek 🤓
Consistent good experience
Arrived on time and with a good selection of ready to eat cheeses.
11 giugno 2026
Risposta di cheesegeek
Hello,
Thank you so much for your lovely review!
We're delighted you've been happy with your experience, and we hope to see you again.
Jen
Team cheesegeek 🤓
Risposta di cheesegeek
Hi Melissa,
Thank you so much for taking the time to share your thoughts - we're delighted you were happy with the product and service 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Risposta di cheesegeek
Hello,
Thank you so much for the lovely review!
We're delighted to hear you feel the overall experience has been worth five stars. We love to get geeky about our rotating seasonal selections, so it's amazing to know you've been enjoying the cheese and have found it to be outstanding!
Thanks again for taking the time to review, and we hope you enjoy your future deliveries of award-winning artisan cheese 🧀💛
Jen
Team cheesegeek 🤓
Excellent customer service
My experience didn't go 100% to plan, but the customer service was the best I've ever experienced and I think that's important to acknowledge.
I ordered a gift selection as a birthday present for my dad to arrive on the Friday. I checked to see if it had arrived, but no sign of it, so I dropped the cheesegeek team a line. They got back to me very quickly, very apologetic, and explained there had been a glitch in their system that meant the date for dispatch had errored. They immediately dispatched the item, with additional items by way of apology. They also offered me a gift voucher or partial refund.
I've received their cheeses before as a gift, and knew they were good quality, hence why I chose them for this occasion. I think the delayed delivery was an exception, and they handled it perfectly.
18 maggio 2026
Non scritta su invito
Risposta di cheesegeek
Hello,
Thank you so much for your kind review - it's truly made our day! We're delighted to hear that you were happy with the service. ☺️
We will always try our best to put things right if they ever do go awry, and we're very grateful for your patience and understanding despite the hiccups with your order.
Thank you as well for the lovely feedback about the cheeses and for trusting us with such a special gift. We love that you chose to spread the cheesy joy with your dad after having been gifted some yourself 💛
We hope to see you again!
Jen
Team cheesegeek 🤓
Risposta di cheesegeek
Hi Myles,
Thanks so much for your lovely review!
So glad to hear you're enjoying your subscription and finding the cheese selections varied and tasty ☺️
Jen
Team cheesegeek 🤓
Delicious cheese and brilliant customer care
The cheeses were varied in nature, and delicious. A slight hiccup in the delivery - DHL lost the package (you had one job, DHL ...), but Cheesegeek were wonderful - very responsive, and they fixed the problem by immediately sending out a replacement. So, excellent cheese and excellent service.
26 maggio 2026
Risposta di cheesegeek
Hi Ian,
Thank you so much for your lovely review - we really appreciate it! It's great to hear you were happy with the service, even if the delivery didn't go as smoothly as we'd have hoped. I'm sorry again for the disappointment, but really glad you enjoyed the variety of cheeses.
We always aim to source a balanced selection of unique and delicious artisan creations, all with the intention of wowing your tastebuds!
We do hope to see you again for more deliciousness.
Jen
Team cheesegeek 🤓
Not the best
I started a subscription, which I was really excited about as me and my husband love cheese. The first order that was due kept being delayed by DHL. Everytime they were due to deliver, I got an email saying it was being delayed. Cheesegeek weren't at fault here but the fact that delivery kept getting delayed was frustrating and went on for well over a week. Cheesegeek said they would refund me some money for the inconvenience and my cheese eventually arrived.
Forward to this month. Firstly the expected delivery date was almost 2 weeks later than it should have been, so it wasn't sent out when it was supposed to have been but again, delays from DHL. This sent me over the edge so I cancelled the subscription and asked for a full refund. I just feel that if you are using a company that is consistently unreliable in delivering your products then change them! The cheese is lovely, the company is lovely but I expected more and a better service if I'm honest.
27 maggio 2026
Risposta di cheesegeek
Hi Mrs Badger,
Thanks so much for taking the time to leave a review, and for your kind words about both our cheese and our team. We're genuinely sorry that your experience didn't live up to expectations.
We completely understand how frustrating it was to wait so long for your first order, especially when you were excited to receive it. We're also very sorry that your second order didn't go as planned, resulting in a later dispatch and a further delay in delivery.
Although we send all orders on a next-day service, we appreciate how disruptive courier delays can be when they occur. We're sorry that these issues led you to cancel your subscription, but we're grateful you gave us a try.
Thank you again for your feedback - we'll be sure to take it on board as we continue to review our delivery service. If you'd like to discuss anything further, we're always happy to help via hello@thecheesegeek.com.
Best wishes,
Jen
Risposta di cheesegeek
Hi Silviu,
Thanks so much for the five stars! We're so happy you've been enjoying your orders with us, and we're really grateful for the lovely feedback.
We hope to see you again!
Jen
Team cheesegeek 🤓
Unfortunately I was a portion of cheese…
Unfortunately I was a portion of cheese short in my delivery.
However after informing Cheesegeek the problem was solved and a refund was in my account within a couple of days. Customer service excellent.
12 maggio 2026
Risposta di cheesegeek
Hi Helen,
Thanks so much for your review!
I'm delighted to hear you were happy with the service, but I'm very sorry again for the packing error on your order. Each cheesebox is lovingly hand-packed and, on this occasion, it sounds like our lovely Cheese Whisperers made a human error.
We really appreciate the chance to put things right, and we hope to see you again for a smoother experience next time!
Jen
Team cheesegeek 🤓
It was easy to complete my order
It was easy to complete my order, great communication and happy recipient (it was a gift)
27 aprile 2026
Risposta di cheesegeek
Hi Barbara,
Thanks so much for the five stars! I'm thrilled to hear your loved one was happy with their cheesebox. Thanks so much for trusting us with your special gift, and we hope to see you again soon for more cheesy joy.
Jen
Team cheesegeek 🤓
Risposta di cheesegeek
Hi Ann,
Thanks so much for taking the time to leave your feedback, and I’m really sorry that your order didn't arrive on the chosen day. We know how important it is to receive your cheese on time, and we completely understand how disappointing this must have been.
Due to a scheduling issue around the Bank Holiday period, we had to adjust the delivery date for your order. We did reach out in advance to let you know and offer an alternative, and as we didn’t hear back, the delivery was rescheduled by one day. We also included a complimentary pack of crackers as a small apology for the inconvenience.
I’m very sorry again for the disappointment caused. If you’d like to discuss this further, please do get in touch with us directly via hello@thecheesegeek.comand we’ll be happy to help!
Best wishes,
Jen
Risposta di cheesegeek
Hello
Aww, thank you so much for the "grate" review! We're over the moon to hear you've been happy with the overall experience.
We hope to see you again.
Jen
Team cheesegeek 🤓
The same cheeses
The same cheeses as last month were delivered. Lon top of some failed deliveries the service has dropped in recent months tha.
28 aprile 2026
Risposta di cheesegeek
Hi Nick,
Thanks so much for taking the time to leave your feedback. I’m really sorry to hear you’ve been disappointed with the service.
You shouldn’t have received the same selection twice, and I completely understand how disappointing that must have been.
I’m also sorry to hear there have been a few delivery issues along the way. Since moving our fulfilment from London to Edinburgh, we’ve seen a bit more inconsistency with deliveries in some areas, and we’re actively working on improving that.
To apologise for the overall experience, I’d love to offer you a complimentary cheesebox with a different selection, delivered on a date that suits you (either now or with a future subscription delivery). I’ll be in touch directly to sort everything out.
We really appreciate your support, and I’m genuinely sorry things haven’t felt as smooth as they should. I’ve also shared your feedback with the team so we can keep improving.
Best wishes,
Jen
The cheese is fabulous
The cheese is fabulous, the delivery very disappointing but we get a lot of that up here in the Dales sadly
9 aprile 2026
Risposta di cheesegeek
Hi Laura-Jane,
Thanks so much for the review, and for the 5 stars! It means a lot - and we're thrilled you feel happy with the service despite the delivery hiccups. We really appreciate your patience and understanding, and we're so glad you've been enjoying the cheese 🥰
Jen
Team cheesegeek 🤓
Delivery didn’t arrive
Our family has used cheese geeks for a number of years and the cheeses are amazing. Unfortunately I had booked a delivery for my son’s birthday a month or so in advance but very disappointed that it arrived a day late due to delivery issues. Not sure I would trust this in future and would likely buy the cheeses locally
24 aprile 2026
Risposta di cheesegeek
Hi Claire,
Thanks so much for taking the time to leave a review, and I’m really sorry your son’s birthday order didn’t arrive on the day you were expecting.
I completely understand how disappointing that must have been, especially as it was ordered in advance for a special occasion.
While the order was dispatched on time with a next-day service, the courier delay meant it arrived later than planned, which I appreciate is frustrating when it was intended as a gift.
We’re really grateful for your support over the years and I’m genuinely sorry this experience has affected your confidence in us. Thank you as well for your feedback - we do take it seriously and are always working to improve the reliability of our service.
If you’d like to discuss anything further, please don’t hesitate to reach out to us directly.
Best wishes,
Jen
Highly Recommended!
Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two deliveries, it was third time lucky! Every effort was made to resolve, follow thru' & compensate for the inconvenience that the courier caused. A big thank you to all at the CheeseGeek but most especially Jen who was brilliant at chasing & sorting out successfully. Thank you. 😊
31 marzo 2026
Risposta di cheesegeek
Hi Nicky,
Thank you so much for the kind words - it really means a lot to our little team! 🙏
We're very grateful for your review, and for your patience whilst we worked to resolve the delivery issues affecting your order. So happy to hear you were pleased with the support you received as well as the resolution. Whilst we can't always stop deliveries going awry, we'll always try our best to put things right for our lovely customers.
Thanks again for bearing with us, and we do hope to see you again soon! 💛
Jen
Team cheesegeek 🤓
Lovely collection of cheese
Lovely collection of cheese. Cheesegeek realised my order was under weight and quickly resolved the error. Great packageing
31 marzo 2026
Risposta di cheesegeek
Hi Catherine,
Thanks so much for the lovely review! 😍
We're very grateful for your kind understanding regarding the human error on your order, and really happy to hear you felt it was dealt with quickly.
We hope to see you again!
Jen
Team cheesegeek 🤓
Risposta di cheesegeek
Hi Eddie,
Thanks so much for the 5 stars! We're really happy to hear you and your loved ones have enjoyed the subscription and the service. 🥳
Our monthly cheeses are hand-picked to be bang in season when they arrive with you, and we always aim to include the very best artisan creations from around the UK and beyond.
We hope to see you again for more cheesy delights!
Jen
Team cheesegeek 🤓
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