cheesegeek Recensioni 

630
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It may have been your finale but the quality and selection in your mystery box was amazing and very much enjoyed by the revipient- who doesnt love a surprise in the post! I was kept fully upto date re... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

cheese geek has been an excellent supplier of quality cheeses and it will be a shame when they are no longer available in their present format.

Valutata 5 stelle su 5

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear Cheese Geek. I was with you from the start. Your artisan cheeses have brought joy, wonderment and woooo. Never stop believing that cheese can’t change the world for the better.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di formaggi

Scritti dall'azienda

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

630 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(630)

303 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

First box was great, second box had spoiled

Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about.

I’ve raised with customer services to resolve, so hopefully this will be dealt with and we can continue to enjoy our subscription 🤞

27 luglio 2026
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Risposta di cheesegeek

Hi Robin,

Thank you for your review, and for giving our subscription a try!

We're so pleased to hear you enjoyed your first box, but we're very sorry to hear about the issue with the blue cheese in your second delivery. That's certainly not the experience we want any of our customers to have.

We really appreciate you bringing it to our attention. We're investigating this with our technical team and will make sure you're looked after.

Best wishes,
Jen 🤓

Valutata 5 stelle su 5

Cheese geek were very helpful and my…

Cheese geek were very helpful and my brother-in-law enjoyed his present

20 luglio 2026
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Risposta di cheesegeek

Hi Joy,

Thanks so much for your lovely review!

We're so glad you felt happy with the service, and delighted to hear your brother-in-law enjoyed his cheesebox.

Thanks so much for the 5 stars - we appreciate it, and hope to see you again!

Best wishes,
Jen 🤓

Valutata 4 stelle su 5

Well wrapped

Well wrapped, though smaller wedges than anticipated, and one substitution, albeit a freebie.
Short dated too, so have had to freeze some.

20 luglio 2026
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Risposta di cheesegeek

Hi Lesley,

Thanks so much for taking the time to leave us a review.

I'm sorry to hear the box didn't quite meet your expectations. We appreciate your comments about the portion sizes, and I'm sorry the cheeses had shorter dates than you'd hoped.

I'm sorry for any disappointment caused by the substitution for the complimentary extra cheese, which we unfortunately ran out of sooner than planned.

We really do appreciate you sharing your experience, as feedback like yours helps us improve. Thank you again for giving us a try!

Best wishes,
Jen 🤓

Valutata 1 stelle su 5

Vile cheeses

I was drawn in to the expensive price for Cheesegeek Fife Vintage cheddar and Devonshire reserve. The Fife cheddar was absolutely vile and I’m a man who’s eaten 25 year old cheese and loved it, so I’m no stranger to strong or full flavoured cheeses. But this was just rank. The Devonshire Reserve was uninspiring. Judging by the fact only cheesegeek advertise these cheeses I’m guessing they’re taking cheap Arla wholesale cheese, packaging it up and giving it a fancy name. I can see why they drift in and out of financial difficulties.

24 luglio 2026
Non scritta su invito
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Risposta di cheesegeek

Hi Ryan,

We're sorry to hear that you didn't enjoy the cheeses.

While we're disappointed these weren't to your liking, we'd like to clarify one point. We don't source mass-produced wholesale cheeses and simply repackage them. We work exclusively with independent British artisan cheesemakers, many of whom are small family-run businesses with generations of cheesemaking and farming heritage behind them.

As your purchase was made through Sainsbury's rather than directly from us, we're unfortunately unable to arrange a refund or replacement ourselves. If you're unhappy with the product, we'd encourage you to contact Sainsbury's customer service, who should be able to help.

We're sorry that your experience didn't meet your expectations and appreciate you taking the time to leave your feedback.

Jen
Team cheesegeek

Valutata 3 stelle su 5

Make sure to order in time if for a Special Occasion

Late delivery which meant the Cheeses didn't arrive in time very short use by date. Sadly 😔

1 luglio 2026
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Risposta di cheesegeek

Hi Sharon,

Thanks so much for taking the time to leave a review. We understand how important delivery timing is, especially for special occasions, and we're so sorry your order arrived a day later than planned.

I'm also sorry to hear you were disappointed with the shelf life of your cheeses. Even with the one-day delay, the selection should still have arrived with a minimum of six days' shelf life.

We'd really appreciate the opportunity to look into this further and put things right if something wasn't as expected. If you're happy to, please email us at hello@thecheesegeek.com with the use-by dates from your cheeses, and we'll investigate this for you.

Thank you again for your feedback and for the 3 stars. We really hope we'll have the opportunity to provide you with a five-star experience next time.

Best wishes,
Jen 🤓

Valutata 5 stelle su 5

Great cheese

Great cheese, and as always great service and communication.

29 giugno 2026
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Risposta di cheesegeek

Hi Gary,

Aw, thank you for your lovely review - we're so grateful for the 5 stars and super happy you've been enjoying your cheesy deliveries!

Best,
Jen

Valutata 5 stelle su 5

The customer service was brilliant and…

The customer service was brilliant and the cheese was delicious! A proper treat. I will definitely be ordering again.

9 luglio 2026
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Risposta di cheesegeek

Hi Ellie,

Thanks so much for your lovely review!! We really appreciate it.

We're so happy to hear you enjoyed your first order with us and we would be delighted to see you again! 🫶

Thanks again for your kind words.

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Cheesegeek for the win!

Easy to navigate website, good selection of gift ideas, really tasty cheeses - delivery service great! What’s not to love?!

9 luglio 2026
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Risposta di cheesegeek

Hi Emma,

Aw, thanks so much for the 5 stars! We are thrilled to hear such wonderful feedback!

It's fantastic to know you enjoyed our website, gift selection, and especially our cheeses, which are all hand-crafted by amazingly talented artisan producers.

We really appreciate you taking the time to share your thoughts and hope to see you again!

Jen
Team cheesegeek 🤓

Valutata 1 stelle su 5

First delivery so late it went in the…

First delivery so late it went in the bin. Second notification said sorry ..crackers will be included as an apology. This delivery came a day late ..ice pack completely melted..no compensatory crackers 😡

1 luglio 2026
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Risposta di cheesegeek

Hi Diana,

I'm so sorry to read about your experience, and I completely understand how disappointing this must have been.

Whilst our ice packs and insulation are designed to keep everything chilled for up to 48 hours under normal conditions, the recent spell of exceptionally hot weather, combined with delivery delays, has unfortunately affected some orders, and I'm very sorry that this impacted yours.

I've looked into your account and can't see that we heard from you after your replacement was delivered. Had we known that it had arrived with the ice pack melted and the complimentary crackers missing, we would have been more than happy to investigate and put things right.

I've sent you a separate email today so that we can discuss this properly and find a resolution for you.

Best wishes,
Jen

Valutata 5 stelle su 5

Both the cheese and the accompanying…

Both the cheese and the accompanying wines were superb! Delivery on day requested, all very straightforward

2 luglio 2026
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Risposta di cheesegeek

Hi Jean,

Wow, what a lovely review! Thank you so much for the kind words - we're thrilled to hear you were happy with your pur-cheese 😃

Our "The Ultimate" cheese and wine pairing experience is truly special, and we're so pleased to hear you felt it was superb.

We hope to see you again for more deliciousness!

Jen
Team cheesegeek 🤓

Valutata 4 stelle su 5

This was a gift for an anniversary

This was a gift for an anniversary, I have sent cheese and wine before. Sad about the heat and unable to send on said day. You also said you would add some extras which was not received, I did get a small refund but this was not what had been offered so felt a little disappointed

30 giugno 2026
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Risposta di cheesegeek

Hi Christine,

Thank you so much for your review, and for your understanding during what was a challenging couple of weeks for our small team.

We're so sorry that your anniversary gift didn't arrive on your chosen date. While our packaging is designed to keep cheese fresh during normal summer temperatures, the extreme conditions during the heatwave meant we couldn't guarantee it would arrive in a condition we were happy with, so we made the difficult decision to delay all orders until the weather improved.

We're also very sorry that the complimentary extras we promised weren't included, and completely understand your disappointment. If there's anything else we can do for you, please don't hesitate to get back in touch with us at hello@thecheesegeek.com.

Thanks so much again for bearing with us and for trusting us with such a special gift! We hope your loved one still enjoyed the cheesebox despite the delay, and we really appreciate your kind 4 star review.

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Cheese gurus for sure

Cheese gurus for sure, and really lovely people to boot! Thoroughly recommend!!

1 luglio 2026
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Risposta di cheesegeek

Hi Gill,

Aww, thank you so much for the kind words - your review has made our week! 🥹

So happy you've been enjoying your subscription with us, and we hope your latest delivery went down just as well as the previous ones.

Jen
Team cheesegeek 🤓

Valutata 4 stelle su 5

Frustrating delivery issues…

I encountered some frustrating delivery issues but throughout the ordeal my questions were answered quickly and Cheesegeek did whatever was needed to ensure that the order was received in good condition.

29 giugno 2026
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Risposta di cheesegeek

Hi Allyn,

Thank you so much for taking the time to leave us a review.

We're very sorry again for the delivery issues you experienced. During the recent heatwave, we experienced some unexpected disruption, and unfortunately your order was affected.

We're really pleased that we were able to keep you updated and ensure your loved one received a fresh cheesebox. Thanks so much for your patience while we worked through everything.

We truly appreciate your kind 4-star review, and we hope the gift was enjoyed! 🧀

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

A superb variety of wondefully

A superb variety of wondefully, tasty cheese, delivered when they promised.
Well worth the price l paid!

29 giugno 2026
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Risposta di cheesegeek

Hi James,

Thank you so much for your lovely review! We're thrilled to hear you enjoyed the cheese and that our delivery met your expectations.

We love to showcase a range of styles, flavours and textures in our boxes, so it's wonderful to know you enjoyed the variety and felt it was worth the price.

We hope to see you again!

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Mystery boxes of cheese made partner happy

Was a Christmas gift for my partner. He loved getting a mysterious box of cheese regularly. Cheese was always delivered on time and well insulated again the weather. All the cheeses we had were delicious and we enjoyed eating and discussing the cheeses thanks to the handy booklet provided.

9 giugno 2026
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Risposta di cheesegeek

Hi Sophia,

Thank you so much for choosing to share the cheesy love with your partner! 💝 We're delighted to hear your subscription went down well, and that you enjoyed trying the cheeses together.

We totally agree that the discovery of new and unique artisan creations, along with the little tasting guide, can be a huge part of the fun.

So happy you felt the experience was worth 5 stars - thank you again for taking the time to leave a review. We hope to see you again for more cheesy adventures!

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

The staff went above and beyond!

The staff went above and beyond!! Due to family circumstances my dad wasn't going to be home for Father's Day and they kindly changed the address to where he was going to be. When he received it, he was blown away by the choice of cheese. I loved how the little booklet told you which beer complimented which cheese. I will definitely be using Cheese Geek again!!

18 giugno 2026
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Risposta di cheesegeek

Hi Rachael,

Thank you so much for taking the time to leave a review!

We're grateful for your kind words about the service, and so happy to hear your Dad enjoyed his gift 🥹 Thanks for trusting us with such a special pur-cheese.

We can't wait to see you again!

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Excellent and very outstanding cheeses

Excellent and very outstanding cheeses, thank you lots !

17 giugno 2026
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Risposta di cheesegeek

Hi Lucy,

We're thrilled to read your review - thank you so much! Our geeks put a lot of care into sourcing the finest artisan creations out there, so it's always great to know they're being enjoyed by our lovely customers.

Thanks again, and we hope to see you soon!

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Good experience and product

Great cheese. Quick delivery. Well oackaged.

16 giugno 2026
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Risposta di cheesegeek

Hi Julia,

This is what we love to hear - thank you so much for the feedback! We hope to see you again for more deliciousness.

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Bought as a gift and was very well…

Bought as a gift and was very well recieved every month.

12 giugno 2026
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Risposta di cheesegeek

Hi Joanne,

Thanks so much for trusting us with your special gift - we're so happy to hear it's been enjoyed, and really grateful for the 5 stars! 💝

We hope to see you again!

Jen
Team cheesegeek 🤓

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service, fantastic communication and most importantly FANTASTIC cheese and beer. Thank you. The recipient of this gift was over the moon.

15 giugno 2026
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Risposta di cheesegeek

Hi Mrs Parker,

We really appreciate the kind words - thank you so much for your review, it means a lot to our little team!

We're delighted to hear you felt the overall experience was fantastic, and so happy that your recipient enjoyed the gift 🥳

We hope to see you again!

Jen
Team cheesegeek 🤓

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