The AA Insurance Recensioni 

Communication done on WhatsApp which was novel but very effective

Systems worked well and were user friendly

Very easy to do

Excellent, professional service. They matched the price to your online quote for the policy. It was fantastic to be able to speak to someone (located in this country), to confirm the details instead of being expected to do everything online.

Very easy to complete the forms and apply for motor insurance,
Details of my policy well explained online

What went wrong was I was quoted a price and because we ran out of time and had to leave it till the next morning to activate the policy and was told AA would honour the price the next day.BUt they wouldn't and.so I had to extend the start date of my policy just to get a policy with the A.A as the other prices were x2 as much. But the service itself has been very good its just unfortunate that I feel this way as I feel I was conned . Yes a harsh word but the A.A should of have honoured the price.

Your site is fairly easy but is a little confusing for some people eg pensioners! Your price is very competitive hence why I chose you

We have just joined AA and at this time we aren't in a position to give a positive or negative comment.

Got insurance for my new car on line , so easy to use and I was covered straight away , then I received an email with the policy documents and how to log in , very user friendly.

Fast efficient and polite service

Good service.

The process was quick and easy to navigate. I have looked for a competitive price and all of them had a lower price than the AS until you went to their own website and the price went up by £100. Well done your price was as advertised.

Too soon to judge. I have not received either confirmation of home insurance or any documentation

All very easy to complete and now my breakdown cover and insurance are in one place.

Straightforward process to follow for obtaining a quotation for car insurance.

Had the unfortunate experience of having to claim on our policy with AA insurance. We had a leak through our ceiling and when turning the water off the stopcock sheared off and left us with no water.

Was put through to the Home Emergency team who were totally incompetent

Firstly they did not register the emergency and we only found this out when we rang to chase up the plumber after 5 hours of waiting.

Then they registered it incorrectly as a leaking tap. They told me that they had spoken to a plumber who would call that evening. No one called.

No contact. Rang the next morning. No one had instructed a plumber. Eventually they did and was sorted but in all it took 24 hours of having no water.

I would have given zero stars if I could but there was one positive. The plumber from Dyno plumbing was amazing. Once instructed was there within 30 mins and all fixed.

We will be changing our insurance at the next renewal.