Certain add-ons originally looked like they came as standard, but actually needing adding for an extra cost. It also wasn’t immediately clear that when adding breakdown cover, this only provides cov... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Certain add-ons originally looked like they came as standard, but actually needing adding for an extra cost. It also wasn’t immediately clear that when adding breakdown cover, this only provides cov... Leggi di più
L'azienda ha risposto
AA has what I believe to be a unique offering - it's easy to get a quotation online AND then to be able to speak to a knowledgeable, helpful and courteous member of their UK based staff to answer any... Leggi di più
I do not feel comfortable buying Insurance 'on line' & I like a Hard Copy of my Policy . I explained this to the lady I spoke to & she was great . Not a trace of the patronising tone that one sometime... Leggi di più
After receiving a quote from my existing insurers which had been hiked by 37% I set about finding a new insurer. The AA provided me with a competitive quote so I accepted it.
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
the agent answered all my queries very clearly and what more can I say outstanding service.
A simple and straight forward transaction. A very competitive cost and very good coverage and conditions.
I got exactly what I wanted for the money I had to spend.
Easy to order car insurance at competitive price. Clear and transparent process.
I recently purchased car insurance online through the AA and I found it to be a fairly straightforward experience. The application process was simple to navigate, and I appreciated the flexibility to tailor the policy to meet my specific requirements.
However, I was disappointed by the account management side of things. If you already hold an existing policy with the AA, even if it is through a third party, such as breakdown cover, you are required to register using a completely separate email address. This makes managing different policies needlessly complicated and creates an unnecessary hurdle for existing customers when accessing the account through their App.

Risposta di The AA Insurance
Your insurance quote offer was affordable. It was easy to navigate on your web site.
Easy and straightforward and a very reasonable quote
The policy offered everything I required at the most competitive price.lets see what position is in 12 month at renewal.
Certain add-ons originally looked like they came as standard, but actually needing adding for an extra cost.
It also wasn’t immediately clear that when adding breakdown cover, this only provides cover for one call out per year, which would have put me off if I had known.
More transparency up front is needed.

Risposta di The AA Insurance
Knowledgeable assistant with friendly but straightforward manner.
I have been supporting the AA off and on for many years now and have had to use them for home start,I have found them to be here when you need them and on time when given. I would recommend them to anyone (and do).
Very simple to apply on line made buying the insurance a lovely experience
All went very smoothly and saved alot on my renewal from elsewhere
The girl on the phone was very pleasant and efficient

Risposta di The AA Insurance
Easy to use competitive price with the benefit of AA cover
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