Thank you AA for helping an elderly friend of mine today who suffered a pot hole tyre blow out. She found the automated answering system a bit of a challenge but the operators were patient and helpf... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Aside from the fact that my insurance has not yet even begun and the AA are already spamming me to review their service, let's ask why the exact same insurance policy, despite being an AA breakdown me... Leggi di più
L'azienda ha risposto
We chose AA through Confused dot com but spoke to the AA lady at the call centre because the AA website wouldn't let us do it online. She was extremely thorough and it turned out there were items w... Leggi di più
I have been with Admiral for the last seven years. The policy last year was £630 and I have never claimed since coming back to the uk in 2014. I received there renewal figure of £1150. I checked on mo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Informazioni di contatto
Regno Unito
- theaa.com/insurance
4,6
Eccellente
44K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to find the information I…
Very easy to find the information I wanted.
Easy to enter my details and receive a quote in quick time.
I was given options of level of cover, I chose Platinum as it gave me all I wanted at a very, very competitive price.
5 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The quote was nearly £106.22 cheaper…
The quote was nearly £106.22 cheaper than my renewal quote from Tesco.
5 luglio 2026
Risposta di The AA Insurance
Glad we could save you some money, John. Thanks for choosing us 🙂.
So easy to apply for insurance
7 luglio 2026
Car insurance
When I was looking for my car insurance I found the quote the AA gave me was good value for money and I felt I am going to be well protected .
7 luglio 2026
If I had known you used aegeas I would…
If I had known you used aegeas I would have looked elsewhere
We had a minor collision with a exhaust pipe in the road and had to call you out to recover the car
We still haven't been given a courtesy car and had problems sending pics of the damage to aegeas as it is all done on line which is difficult for my generation
24 giugno 2026
Risposta di The AA Insurance
Hi Stephen, we're sorry to hear about the issues you're experiencing with your claim. Please give the Underwriters a call so they can help speed this up and assist with the pictures being uploaded to the portal.
Fast and effective
Recovery agent was quick and resolved the battery issue that caused my breakdown really quick
7 luglio 2026
Non scritta su invito
Dishonest Practices Preying On The Vulnerable
Had insurance with the AA a few years ago so got a letter through the post around my renewal date offering a special price. Went on comparison sites and got an online price from the AA as well so I knew the price bracket I was dealing with, the online price came in at around the same price as the letter quote.
Called the AA on multiple occasions and spoke to different salespeople, all of whom would honour neither quote and said the best they could offer me was £80 more than the quotes. No information had changed and the letter quotes were based on what information they had on the system anyway, so that wasn't a factor.
Eventually got through to a level headed salesman who admitted the letter is a marketing ploy to start the conversation and rarely is anywhere near what they can offer. Horrendous practices designed to take advantage of those who are desperate to sort out insurance on the phone just before renewal or those who aren't technically savvy. Absolutely stinks of dishonesty and wouldn't recommend them as far as I could throw them.
7 luglio 2026
Risposta di The AA Insurance
We're truly sorry to hear about your frustrating experience when trying to renew your insurance. We understand how disheartening it must be to receive quotes that aren't honored, and we appreciate you bringing this to our attention. We hope you're okay.
Simple and easy to follow instructions
7 luglio 2026
The home insurance meet my requirements…
The home insurance meet my requirements at a reasonable price
7 luglio 2026
An easy to use website and a…
An easy to use website and a competitive price for the house and contents insurance made me choose AA Insurance.
7 luglio 2026
Quick and easy to enrol
7 luglio 2026
Risposta di The AA Insurance
We're so glad to hear that you found the enrollment process to be both quick and straightforward. We always aim for a smooth experience!
The process for getting car insurance…
The process for getting car insurance was quick and easy. I was then able to down the AA app which holds all the relevant details in case of an accident/ claim which is useful. I cannot comment any further as my policy is new.
7 luglio 2026
Risposta di The AA Insurance
Wonderful 😀.
Quick and easy
7 luglio 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
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