Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
attempted to purchase a charging deal. used multiple cards for transaction, which were declined. Contacted customer service, who said they would investigate and get back to me and they never did .... Leggi di più
L'azienda ha risposto
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sometimes it doesnt connect
Sometimes it doesnt connect, but not as bad as others.
Price changes are frequent though.
High performance chargers & quality phone support
Electricity outlets are very high spec & great performance plus, the support line is very good too. They’re always available to talk though any issues.
Poor Changing 1.5kw
Why I’ve given you two stars because the charging is extremely poor 1.5kw my car can do 6.6kw I rang somebody the other day and complained and still nothing has been done
Always easy to charge with BE EV
Overall the service is generally good
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it fails to charge, then when I try to retry it says the space is occupied/unavailable. As a disabled person this can be very frustrating. But when it works I'm very happy with the service.
Its turn up an plug in...
Just very easy and the price is competitive and lots of places to charge. No issues when charging just plug in and fill your battery
Convenient location easy to use with app.
Convenient location and easy to use with the Be.Ev app.
The staff were very helpful when I…
The staff were very helpful when I called because my EV wouldn't charge. I used the advice given, and it worked
The machine is sometimes very slow and…
The machine is sometimes very slow and it’s very dangerous no have emergency button or someone can they push and disconnect cable?
Good charging experience
On a recent long journey, a charger was available whenever I needed one and I was happy with the charge rate. Also very happy with cost as I had received an offer. Thank you 👍😊
Always working & easy to use especially…
Always working & easy to use especially with the app & price offers.
Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when side by side on supermarkets or stores.
It's to easy to catch the charging port door covers of other vehicles when plugging in to charge & obviously this can cause damage to there vehicle & leaving you out of pocket to have it repaired.
This is also the case because the bays are quite dark so it makes it even harder to see dark vehicles charging door when they are open.
How you address this I honestly don't know with already established stations.
Otherwise no issues
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
