TGA Mobility Recensioni 

793
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Appauling customer service, I ordered a part on a priority next day delivery on Friday 12:30 lunchtime Tuesday 12:30 no delivery no, called and told someone would call me back to advise, 3 hours l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili

Scritti dall'azienda

At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

793 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,3

Tutte le recensioni

(793)

147 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service, very helpful on the phone and super fast delivery.

26 febbraio 2026
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Risposta di TGA Mobility

Thank you for your great review! We are really pleased to hear you found our team helpful on the phone and that your delivery arrived quickly.

Valutata 5 stelle su 5

Looks good on delive

Looks good on delivery.

2 marzo 2026
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Risposta di TGA Mobility

Thank you for your great feedback. We are delighted to hear everything looked good on delivery. We really appreciate you taking the time to leave a review.

Valutata 5 stelle su 5

Amazing

Farnborough store.
Garry and David went above and beyond in helping me with my chair. As needing a wheelchair is new to me I felt at ease and extremely comfortable. They not only were amazing but they have given me my freedom back. Thank you

Joanna

13 febbraio 2026
Non scritta su invito
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Risposta di TGA Mobility

Hi Joanna,
Thank you so much for your lovely review. We are so pleased to hear that Gary and David at our Farnborough store were able to support you and make you feel comfortable throughout the process.
It’s wonderful to know your chair has made such a positive difference. Your kind words mean a great deal to us. Thank you again for taking the time to share your experience.

Valutata 5 stelle su 5

Do not miss out looking at them

On the phone when you call them its like calling your best best friend so nice at the start you now thay are there for big things and little do not matter you get the all from them my ride needed a lot of work and bill was going to be big but from the start thay lowerd my stress did tell me all step bye step work fast to get my ride back fast txted me updates and called me now and then telling me how things were going my ride came from them long I go tryed others who let me down bad and did bad work but them no it came back as new riding better all things Fixed bill ended up being lower then I planed dropped it at home. 1st ever Bill I been so happy to pay and now booking it in for a service end of year for as long as I have it now and go back to them to have it Fixed from now on and buy my next new one from them as thay sell the best out there just look at them.

4 dicembre 2025
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Risposta di TGA Mobility

Thank you so much for your kind review, Adrian. We are really pleased to hear we were able to put you at ease and keep you updated throughout the work. It means a lot to know you were happy with both the service and the outcome. We truly appreciate your continued support and look forward to seeing you again in the future.

Valutata 5 stelle su 5

Great knowledge and very pleasant to…

Great knowledge and very pleasant to deal with
Great company

28 gennaio 2026
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Risposta di TGA Mobility

Thank you for your kind review, James. We’re really pleased to hear you found the team knowledgeable and pleasant to deal with. We truly appreciate your feedback.

Valutata 5 stelle su 5

Over and above expectations

Over and above expectations. The telephone advisor Sam was excellent as was Greg the delivery guy. I honestly can not fault T.G.A. the aftercare is so good.

8 dicembre 2025
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Risposta di TGA Mobility

Thank you so much for your lovely review, Heather. We’re delighted to hear that Sam and Greg provided such excellent service and that you’re happy with the aftercare. Your feedback really means a lot to T.G.A.

Valutata 5 stelle su 5

Service

The items were delivered as promised and the quality seems good.

27 dicembre 2025
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Risposta di TGA Mobility

Thank you for your review. We’re pleased to hear your items were delivered as promised and that you’re happy with the quality. If we can help with anything in the future, please don’t hesitate to get in touch.

Valutata 1 stelle su 5

NOT recommended

Update: I also posted this review on TGA’s facebook page and was pleased when someone commented on it, apologising and saying they’d contact me.

Not only has no-one been in touch, all reviews have been deleted from the Facebook page. That speaks volumes.

A mobility shop managed to fit the new battery but the range has improved only by 0.2 miles. A helpful TGA engineer has now checked my scooter but didn’t find any reason for its poor range. So now I’m stuck with a £2.5k scooter that does only a third of the ‘up to 12 miles’ in its description. I’m really disappointed, especially as the only option left is to take further action.

I hope TGA is proud of itself.

———————————————————————————

Excellent pre-sales service. I was able to try out several scooters to make sure they could cope with the places in which they’d be used. Settled on the Minimo Plus with the longer range battery, supposedly up to 12 miles on a charge. Huh! Maximum range has consistently been just under 4 miles. When I complained to TGA, I was told to see how far it went and go only that far. As a result, I got stranded whilst out.
As others have said, e-mails and phone calls, even to the CEO (does Daniel Stone even exist?), go unanswered. My Minimo has broken down twice, leaving me waiting for an engineer for 3 or 4 weeks. Finally, after I’d had the scooter a year, an engineer told me the battery fitted is the standard range, 10.5, which is not what I ordered or paid for. Of course, the paperwork shows nothing different and it’s been impossible to see which battery was supplied. After numerous e-mails (with the help of CAB) and phone calls, TGA finally sent me a new battery that arrived immediately before Christmas but a) it STILL isn’t the one I ordered(it’s the standard range) and b) it’s impossible so far to fit it. There are no instructions and no engineers available anywhere over the festive period, so I’m stranded again.
Such a pity - IF it functioned as it should, it would be a great little scooter, as it copes with hills and rough ground admirably. However, with such appalling after-sales service from the company PLUS an unreliable scooter that doesn’t match its description, I wouldn’t dream of buying from this company again and most certainly don’t recommend it to others.

30 giugno 2025
Non scritta su invito
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Risposta di TGA Mobility

I can see you’ve spoken to our Aftersales team today. We will arrange for an engineer to visit you as soon as possible and will call you to confirm next week

Valutata 5 stelle su 5

TGA does a really great job they help u…

TGA does a really great job they help u with what scooter u may need when phoning and help u all through the process of getting a suitable product for yourself.

15 dicembre 2025
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Risposta di TGA Mobility

Thank you for your lovely feedback. We’re so pleased to hear our team was able to support you and help you find the right scooter. Your comments mean a lot to us!

Valutata 5 stelle su 5

My Scoozy

The Scoozy I have got it's out of this world
For a cross between a powerd wheelchair and a mobility scooter it does all that it says it will do the only problem it has is
the battery's they don't like the cold so
when it is cold 🥶 u will not get the average
miles out of it and sometimes it will only go
at speed 2 but when it warms up it works perfectly.Thank u all at TGA for all the help u gave me it's much appreciated 👏

15 dicembre 2025
Non scritta su invito
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Risposta di TGA Mobility

Thank you so much for taking the time to leave such a great review. We’re delighted to hear how much you’re enjoying your Scoozy and that it’s doing everything you expected it to do.

Thank you also for your helpful feedback regarding the batteries in colder weather — we really appreciate this insight. We’re so pleased our team at TGA could support you.

Valutata 5 stelle su 5

Scooter cape

Outstanding service, fast to send out

29 novembre 2025
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Risposta di TGA Mobility

Thank you for your kind words! We're thrilled you were happy with our service.

Valutata 5 stelle su 5

TGA were very helpful from my initial…

TGA were very helpful from my initial enquiry with Sam, through to Russ coming to my home to demonstrate the autofold. I also had a call after I had purchased to see if I was happy and if I needed anything else. Would definitely recommend TGA and my mínimo autofold scooter.

17 novembre 2025
Non scritta su invito
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Risposta di TGA Mobility

Thank you so much for your kind words! We’re delighted that Sam and Russ could provide helpful support.

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