TGA Mobility Recensioni 

793
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Appauling customer service, I ordered a part on a priority next day delivery on Friday 12:30 lunchtime Tuesday 12:30 no delivery no, called and told someone would call me back to advise, 3 hours l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili

Scritti dall'azienda

At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

793 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 82% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(793)

147 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The demonstrator was very professional…

The demonstrator was very professional and expressed good knowledge about the product. Gave a lot of time and explored all options available of the product that would benefit the consumer.

2 luglio 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your review, Alec. We are delighted to hear that your demonstrator was professional, knowledgeable, and took the time to explain all the options available. It's great to know you felt well supported in finding the right solution. We really appreciate your feedback.

Valutata 3 stelle su 5

Still awaiting the delivery of my scooter date not known

Still awaiting the delivery of my scooter.

3 luglio 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your review. We are sorry to hear you're still waiting for your scooter. Unfortunately, we're unable to locate your order using the details provided. Please could you contact our Customer Service team directly with your order number and contact details so we can investigate this for you and provide an update as quickly as possible.
We look forward to hearing from you.

Valutata 5 stelle su 5

I’m very happy with my order it arrived…

I’m very happy with my order it arrived within 2 days thanks very much I hope to do business again with you guys thank Andrew Rankin

2 luglio 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your kind review. We are delighted to hear your order arrived quickly and that you're happy with your purchase. We really appreciate your feedback.

Valutata 5 stelle su 5

Amazing service from start to finish

Amazing service from start to finish. Staff was super helpful and polite. Gave me all the information about different models and let me test drive. Really quick house call and deliver once product picked. Can’t fault their service. Thank you!

18 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you so much for your review. We are delighted to hear you had such a positive experience from start to finish. It's great to know our team was able to help you find the right model and that the home demonstration and delivery went smoothly. We really appreciate your kind words and hope you enjoy your new product.

Valutata 5 stelle su 5

Very quick and efficient at sending out…

Very quick and efficient at sending out the mirror I ordered. I can’t fault the service.

30 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your review. We are so pleased to hear you were happy with the speed of our service and that your mirror arrived quickly. We really appreciate your feedback.

Valutata 5 stelle su 5

Brilliant Service

Brilliant Service

30 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your review. We are delighted to hear you received brilliant service. Your feedback is greatly appreciated.

Valutata 5 stelle su 5

Enjoyed exploring the extra mobility…

Enjoyed exploring the extra mobility accessories in the showroom as well as the scooters and powerchairs.

Great place to explore what options are available to help you around the home today, I particularly liked the kettle you dont need to lift!

29 maggio 2026
Non scritta su invito
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your lovely review. We are so pleased you enjoyed visiting our showroom and exploring the range of mobility products and accessories. It's great to hear you found some helpful solutions. Thank you for your feedback.

Valutata 2 stelle su 5

Not a great after sales service

We ordered dual power pack for my husband's manual wheelchair from TGA, as they are the main suppliers, back in July 25. Salesperson and the engineer were very helpful. So no issues with purchase. Unfortunately, on 1st January 2026, our wheelchair was stolen from outside our front garden, within our boundaries. Our front door is narrow, so we have to use travel wheelchair to take him outside the front of the house, then transfer him to the normal wheelchair to go out. So, his normal wheelchair was taken outside, ahead of the dialaride bus. In the time it took us to put the wheelchair outside and then go inside to bring him outside in a travel wheelchair to transfer, someone helped themselves to our wheelchair?!!! Luckily the battery and the power pack itself wasn't used on the day, so that was safe; however, all the accessories, such as the hand control on the push handle, which has the on/off key and mounting brackets were fitted to the wheelchair. Luckily,  we managed to get hold of a replacement wheelchair but couldn't use the power pack without the hand control or mounting brackets. We were under the warranty, so hoped that they would be kind enough to come and fit it for us. We were told that warranty doesn't cover theft.  It would cost us call-out charges of £125 plus parts and fittings. We decided not to go ahead with them. We visited a local mobility shop who were happy to fit the parts for just £25. Gentleman kindly helped us to order the parts explaining in greater detail to TGA salesperson exactly what was needed. Order arrived, which I took to the shop without opening. To our horror, parts sent were not what we asked for. It took us back and forth so many times to clarify what has happened and what was needed. To date, we are waiting for the missing parts and refund for the incorrect parts, which were duly returned!!!! Now annual service is due so have arranged a provisional date for mid-July and hopefully the engineer will bring the correct parts for us. So overall not a satisfied customer!!!!!

1 gennaio 2026
Non scritta su invito
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for taking the time to leave your feedback. We are sorry to hear that your experience following your purchase did not meet your expectations.
We appreciate your patience while we investigated the parts required and worked to resolve the issue. We remain committed to providing the best possible support and look forward to completing the outstanding work at your upcoming service visit.

Valutata 1 stelle su 5

I reported damage to the front of the…

I reported damage to the front of the scooter and made an insurance claim over 4 weeks ago on behalf of my wife and this was never fixed in fact they never even got back in touch with a date for pick up anyway just 5 days ago the full front end snapped completely off the scooter and my wife could've been seriously hurt and even after emailing them 5 times still have not had a response. If I was considering going for scooter on notability then I'd seriously consider going elsewhere. The service is disgusting.

15 giugno 2026
Non scritta su invito
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your feedback. We are sorry to hear about your experience. We have tried to locate your details using the information available but have been unable to identify your case. Please give our Service Team a call on 01787 888100, and we'll be happy to investigate this for you and work towards resolving the matter as quickly as possible.

Valutata 5 stelle su 5

Freedom at last

I have Parkinson’’s and since Christmas I have fallen 22 times and hardly dare go out now I have freedom and independence. It’s wonderful.Russell came to the house and showede us there is scooters and we tried them out with him guiding us. I chose the Minimo plus automatic folding one and he delivered it two days ago. He was very efficient and told us everything we needed to know. It was pleasant to work with an encouraging to. I used it yesterday at Lyme Park and it was just brilliant and on Wednesday we went all around the town on it too. It’s giving me freedom and independence and my husband is able to walk at proper pace instead of my slow pace. Thank you very much for your service.

18 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your wonderful review. We are delighted to hear that your Minimo Plus has given you greater freedom and independence. It's great to know that Russell was able to help you find the right solution and provide the support you needed. We will be sure to pass your comments on.

Valutata 5 stelle su 5

Excellent and helpful demonstration

An excellent and helpful home demonstration of the WHILL R scooter.

16 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you David, for your review. We are delighted to hear that you found the home demonstration of the WHILL R helpful and informative. We appreciate your feedback.

Valutata 5 stelle su 5

Move easier with a TGA Mobility Duo Powerpack

Quick response when I raised my interest on line. Easy to order and quickly fitted to my wife’s wheelchair. How to use etc quickly explained and shown by salesman. Easy to operate and life is easier with this mobility aid.

9 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you, Keith, for your review. We are delighted to hear that the Duo Powerpack has made life easier and that you received helpful support throughout the process. We appreciate your feedback.

Valutata 5 stelle su 5

Amazing service.

15 maggio 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you, Maddy, for your review. We are pleased to hear you received an amazing service and appreciate your feedback.

Valutata 5 stelle su 5

Scooter taken away to replace tyre and bearings solid…

My Scooter was taken away to replace solid tyre and replace wheel bearings which was seized on to the framework. I am now getting a better response from the scooter as for its handling. Great work and speedy return time, thanks to Steve G. And Ben in the workshop.
One happy chap 😊🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇹🙏💛💛

8 giugno 2026
Non scritta su invito
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for bringing this to our attention. We are sorry to hear about your experience and understand your frustration. Our Service Department has been in touch and is working with you to resolve this matter as quickly as possible.

Valutata 4 stelle su 5

I found that I couldn’t buy the S4 rain…

I found that I couldn’t buy the S4 rain cover on line it required me to ring up, I filled in the vat exemption form that was sent to me and then had to ring again to actually pay and order it. I’ve been back on to browse and non of my details have been saved I’m assuming if I wish to buy anything else I will have to repeat the same process. That’s off putting, also as far as I’m aware they don’t have a tiered system in place regarding postage costs so a small item will still cost the same amount of money, thats off putting as well. The actual cover I bought fits like a dream and feels good quality so I’m happy there, I would buy more bits and bobs for my new S4 because as my scooter is top quality I want any extras to be the same. I love the brand but there is room for improvement selling to their public I’m also not 100% sure I have the right date of experience written down it’s a guesstimate

5 maggio 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your detailed feedback. We are delighted to hear you are pleased with the quality and fit of your S4 rain cover. We also appreciate your comments regarding the ordering process, account details, and postage costs, and we will ensure this feedback is passed on to the relevant team as we continue to improve our service.

Valutata 4 stelle su 5

We have ordered part but not delivered…

We have ordered part but not delivered yet
Evidently the part is on the next shipment arriving this month

9 giugno 2026
Logo di TGA Mobility

Risposta di TGA Mobility

Thank you for your review. We appreciate your patience while we await the next shipment and look forward to getting your part to you as soon as it arrives.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più