Teppana UK Recensioni 155

The quality of the rug is excellent. The colours as seen. There was a long delivery time which was not highlighted until after I had purchased the rug.

I waited weeks for the runner to arrive, only to be told it had been sent back to Germany with no explanation of why it wasn’t delivered. The address was correct, Teppana advised me to get in touch with the carrier to find out why I hadn’t received it. But at this point I was too frustrated as I had waited weeks. I said I wanted a refund which, to Teppanas credit, was refunded very quickly.

it arrived in good time, looks nice and is well made

100% delighted with my rugs.
Easy assembly, easy maintenance
Great choice

Very poor quality and poor customer service. Not at all like the photo. I contacted about returning item and no reply. Very poor. Would not recommend.

I ordered three rugs one came almost immediately and the other two took a bit of time but oh so worth the wait. My house looks beautiful now they just finish it off.

Just what I was looking for, for my hallway.
Arrived quicker than estimated delivery

The rug arrived on time and was up to expectation.

I am extremely pleased with my purchase. Looks just as I imagined it. Looks great in my kitchen dinner.

Took a long while to arrive , but worth the wait.
Easily fits in the washing machine, comes out nearly dry. Finishes perfectly in the tumble dryer.

Good quality rug and underlay.
I needed a rug that was a slightly odd size compared to others I’d seen. This was more expensive, but I like the fact it’s washable as I have a dog and after searching everywhere I kept coming back to this one. Initially ordered one that was too small, return was hassle free and free.
Delivery took a long time - 6 weeks, (this is mainly due to it being handmade and in Germany), but as rug had gone down in the sale by the time I received it, I emailed asking for a price match and they refunded me some money.
The only reason it’s not 5 stars is the communication took a while when waiting for delivery. Went about 4/5 weeks after ordering before I heard anything and when spending a lot of money needed a bit of reassurance it was being made and an expected time frame.

I just received my beautiful hallway rug. My purchase was well waiting for as these lovely rugs are made to order. The selection of patterns and colours is wonderful - soft and easy to the eye and fit into any home decor. The order process was straightforward and the final product was beautifully packaged. These rugs are pleasing to look at, versatile, environmentally friendly and easy to care for.

Easy returns and no quibble for refunds
Will look forward to shopping with you again ,and hopefully find what I'm looking for
Thanks

Very good experience. It's great to be able to track it from Germany to the UK. Would recommend.

I had spent ages searching for a rug online for my living room and then I found Teppana.

It's difficult to choose rugs online and Teppana offered reassurance that returns were free if you were not satisfied.

The format of their rugs works well with the backing pad being separate to the main material, allowing for easy washing and drying.

Overall the experience was excellent, with the items being made to order and purchasing during a sale period the wait for delivery was difficult (because I am impatient!) but not unreasonable.

Ordering online was very straightforward and the rug received was absolutely perfect for my living room. Lovely muted colours and lay perfectly flat once placed on the standard pad.
There was some confusion with delivery initially but this was due to the delivery service not Teppana and was quickly sorted out.
I will definitely order from Teppana again!

website easy to navigate, kept up to date about delivery. Products always as anticipated. Great service

Great designs, seem tough but thin enough to go in the washing machine.

I ordered and received this rug a while ago with trepidation because of being able to wash them easily and what the quality would be like. I have washed it twice with ease, comes up like new every time. I want to get another one now for my conservatory.

All good. Great choice. Lovely rug.