Tech sofa Recensioni 1.198

Sofa is stunning, over the moon, Great service, Delivery guys were amazing & very professional, set the sofa up for us & got rid of all the packaging, couldn't have asked for any better. 5 ***** from us.

Fantastic quick delivery times quality sofas that look amazing and extremely comfortable

Very nice and great service

We recently received our Series 3, 3 seater and 2 armchairs and are more than pleased. The quality is really good, with a sturdy build and good materials used. Plus it's very very comfortable! Delivery was great too! Highly recommended.

Great products 2 x2seaters .service a great example of customer service with professional transportation ASB Logistics and installation of the goods.vinson sofas.

Ordered online a 3 and 2 seater reclining sofa. Both sofas appear very well made and very sturdy and I like the design which is quite modern and you only need 10cm space between the sofa and wall. Both sofas are very firm and comfortable and have good back support which did take several days to get use to as our old sofa was quite soft and did not have any support at all. Nice smooth mechanism when reclining. Very pleased with purchase. Only had one communication from the sofa company confirming the order but we did communicate with the delivery company several times about the final delivery date they were so kind and considerate about the date as my husband had several hospital appointments and the company were so understanding we were very grateful. Both men who delivered the sofas were very nice and helpful and respectful of our property.

I was a little skeptical about buying a sofa online without seeing it in person. I was also a little wary as its hard to know if reviews are genuine. But oh my goodness!

I ordered the version 3 seater and 2 seater models. I am beyond thrilled with them. They are comfortable, stylish and have incredible tech. The cooling cup holders are amazing and the adjustable head rests are an absolute game changer. The sofas look exactly like the pictures online and the whole process was quick and easy!

A great company to deal with. A brilliant sofa delivered and assembled with care. Very pleased with the comfort

The sofa quality is decent and the price was decent t however their customer service was shocking.

There was a minor problem with delivery and I tried several avenues to contact them which were all ignored.

I tried email, ignored, messenger ignored, phone calls rang out and their WhatsApp only answered me several weeks later after sofa was delivered.

If the customer sevrve had been better this would have been a better review.

Very efficient service, great sofas, delivery guys very professional.

Amazing Sofa and the customer service was spot on. This is the second sofa ive brought.

Had my sofa two years.. recliner has broke on one side. The speakers don’t work properly
There a big black stain on the seat.. not good quality not happy with how much I paid.
It is comphy tho but to many things wrong with in two years of having it

Avoid this company at all costs. One of the sofa recliners broke. I tried various methods of communication to get in touch with them for a number of weeks with no response. Eventually got a hold of someone and they arranged for someone to come and look at it. We were told it would require a new motor and it would be ordered. Months have now past and still got a broken sofa. No communication again. When I eventually get an answer on the phone I get told the person I need to speak to is never in the office. Once i did speak to the correct person I get told the parts are still on order. There is no apology for the delay. Don't waste your money with this company.

Great service from Techsofa, from the time of ordering to delivery was only a few days. Can't fault the company at all, was kept well informed definitely 5*.

We have had our Tech5 Leather sofas for about 7-months now, and they still look like new
There was only one issue, and that was repaired really quickly!

If I could give this company 0 stars I would!
I feel reviews on here with 5 stars are not to be trusted! I’m now into 9 weeks since buying a sofa with them and no sofa has arrived.
I have now contacted, citizens advice to see about reporting them to the ombudsman and I’ve also emailed watch dog BBC as well!
Do not be fooled by C*****’s hilarity and promises. I’ve also been in contact with others that are also having endless issues with this company through comments they have left on there Facebook pages appearing the same as me 1 highly pissed off.
We ordered a large corner sofa with them through the reduced to clear section in July - it was ideal as we needed a sofa quickly and it was advertised as 2-4 week delivery. After not hearing anything for 3 weeks I connected them via what’s app where C***** managed to actually reply to me and say there was an issue with the sofa we bought and could we select another one and it would be dispatched to us on August 20th sounds great we picked the same day, confirmation arrived the very next day!
Then this is where it starts going very downhill. Kept checking for tracking details of dispatch by the
24th August I though I better message on what’s app to see - no reply
Messaged again 25th August - no reply
26th August an email arrived confirming someone has been arranged to collect the couch and we would receive tracking info in due course, yes tracking info appeared, our couch was now in Leeds and had been collected.. tracking info didn’t move for 2 weeks - contacted tech sofa asking why hasn’t our couch moved - no reply - called was told they were working out a pathway and it would be with us very soon, eventually I knew something wasn’t right contacted the delivery company myself and was told they do not deliver to the highlands so they couldn’t be delivering a couch to us and tech sofa were aware of this so to contact them - already spoke to them 10 minutes prior but yes this time C***** admitted defeat - starting to get pissed pff now but trying my hardest to be nice to let C***** arrange another courier even gave her some names of couriers to help along - we are now 2 weeks further along and nothing! I’ve messaged them on what’s app asking for updates several times with no reply - even though c***** always says she replies to everyone she’s never replied to me once since the initial issue!
The phone line is more often than not never answered. Today now today I will admit I lost the plot on the phone but to be honest if C***** was treated the way we have been I’m sure she would have had a few more choice words to say before now.
We have asked for a refund to end this absolutely disaster and how long do we all think this will take!
When you live in the highlands you always expect a longer delivery but this has taken the absolute mick - we aren’t in any way remote we are a big enough town located within the highlands on the mainland.
Please everyone go elsewhere and save yourself! Just to now add - the company have today sent an email to my husband to say the sofa was delivered after me asking for a refund - AVOID AT ALL COSTS EVERYONE. Thankfully the finance company have this in hand and we will not have any issues getting the money we have paid back.

Just to update the company have said my review here is false and have tried to get it taken down on the grounds I have names there staff member which is hilarious that even after all the above they can’t just apologise!

I will add to this after your reply - I swore once on the phone at the end of a long 9 week wait - to be honest I was very very nice to you on many occasions when you were again just robbing me off! You might have something on your website now but I can assure you nothing was there prior to this - and the sofa went through as normal with no warnings you do not deliver to the highlands - as per the very long read above - all that needed said from the start was you were unable to fulfil the order but you just kept fobbing me off and saying there wouldn’t be a problem the couch would definitely get delivered! Unbelievable response from an unbelievable crowd to deal with

Initially I was apprehensive about purchasing a sofa online. But the company has been brilliant. Good communication. Two nice guys delivered the sofa, assembled it and were very professional. Delighted with my purchase.

I ordered viscon sofa and get any response from telephone txt wha app I feel I've been scammed by this co does anyone know who to get in touch h with them
The matter has now been resolved .ty