Tech sofa Recensioni 1.199

I ordered viscon sofa and get any response from telephone txt wha app I feel I've been scammed by this co does anyone know who to get in touch h with them
The matter has now been resolved .ty

Amazing experience and communication throughout the full process with the delivery team. Sofa is amazing, super happy with how it looks and the functions it has. Would 100% recommend.

I have placed an order for a new sofa, but didn't hear anything from techsofa until today. I have tried to contact them via email, WhatsApp and phone, and had no response.
My wife managed to speak to someone end of last week, as we initially thought we were scammed.
I received a cordial call this morning, acknowledging there is a stock delay, and most importantly for me, there was an issue with communication.
I am editing my review up to 2 stars, and will rewrite (possibly re-rate) it based on my experience with the delivery and product quality.

Update: We have received the sofa and we are happy with it. The delivery service was great, and communication improved greatly once Carrie got engaged. She was helpful end responsive, so I am increasing my rate as she improved my experience.

Love my new sofa, was delivered quick and efficiently

Delivered damaged ! Was told I have to have a repair as said item was out of stock yet still available online?
Castellan have not been in touch either! Poor customer service!
I only want what I've paid for which is a new working sofa.
Just to update on this I have received my replacement sofa this morning without any issues, the service this time has been exceptional, within 3 days of the item coming back into stock it has been delivered and installed and the old one taken away. Just to point out the damage was caused in transit and nothing to do with the actual furniture itself. Carrie was professional as to my concerns and now I have what I've paid for, lovely quality furniture, so thank you for the prompt replacement

Tech Sofa kept us informed of our order from ordering to delivery.
They were recommended to us and I would definitely recommend them.

Excellent sofa's and a good price and quick delivery, puts DFS to shame

Wow what a great company they went above and beyond to make sure my sofa was delivered with care to my property the delivery drivers were so friendly and both respected my property would highly recommend to anyone who's looking for a new sofa

Had two an three seater setee from tech sofa ,service was brilliant, kept intouch all time amazing company

Sales team easy to get hold of and helpful especially since I had a few issues with the Logistics side. Very friendly staff.

Excellent customer service, they answered any concerns I had and we received a sofa that is ideal for us in 3 weeks. If I had one gripe it would be that even though we paid for the extra warranty, there were no details supplied in the, hopefully unlikely, event of a malfunction. Saying that I am sure they would help if I had to reach out to them, thank you tech sofa we love our Series 1 pro tech sofa

Absolutely brilliant sofa, waited 3 weeks for delivery. I cannot fault the quality, the price, time scale and delivery.

Very easy to order sofa fast delivery guys brought it in put where we wanted all in great service but then we went on holiday day after arrival for 2 weeks upon arrival back home we had this lovely new sofa but after just a few days we could feel support bars jagging into behind knee also when sitting on sofa you could feel like springs jagging in so after 2 weeks of being back from holiday sofa was so uncomfortable certainly not what it should be so messaged tech sofa who got guy out to check over telling me it's a good 20 minutes check over on both sofas yes both feel the same guy arrived took under 5 minutes took pics and left didn't listen to what we were telling him so report says it's settling in so after him being decided look into it further to find broken straps and other stuff so don't make same mistake as us and buy without seeing as we are getting nowhere fast

TechSofa series 5
5 and 2 seater
Bought for holiday home Spain
Excellent customer service and customer advice.
Overall, TechSofa seems to offer a great combination of style, comfort, and technology.

The experience was fantastic from start to finish! Was kept up to date from when our sofa was ready to be dispatched to delivery. The 2 guys who delivered it were really lovely. They very respectful of our home, took their time showing us how to operate our new sofa arrived exactly when they said they would and took all packaging away. Sofa is beautiful, great quality and even nicer than I imagined.

The sofas are amazing , Top Quality, Everything as advertised works perfect and the prices compared to DFS is so much more affordable.
And the wait is 2- 4 weeks , ours came in 3.
Are there any drawbacks u ask....well they advertise a white glove delivery service, that part is comical & misleading - it's 2 man and a van , and they weren't happy about coming up 3 flights of wide stairs but had no choice I guess...
Otherwise 5star service all the way and defiantly will recommend to our friends and family.........

Wonderful customer service, very helpful and professional

Excellent from start to finish would highly recommend

Brilliant company ordered three seater and a two seater from them both recliners very pleased they are so comfy

Series 1 was lovely and recommended techsofa to everyone, have had series 6 3 months and the material is all baggy already and only 2 of us live here. It shouldn’t be like this, what will it look like ina few months time they say they will send someone independent to look at it, I will also get someone myself to look at the furniture. What more is there to say, I’m very unhappy with the series 6 with the baggy material after such a short time.