Tech sofa Recensioni 1.198

From the moment i saw the sofas,I knew id have a tough job to find anything that would measure up to the Series One Sofas, at Tech Sofas UK and i was right. It took me a year to go around every Furniture shop from Harveys, to George Street Furnishers all the way down to World of leather. I even researched US as they have some fabulous furniture and i was willing to pay to ship it over. Anyway, it was true, i was in love with the Series one Tech Sofas, I was 'smitten'.
I ordered them on my Birthday as i wanted to make a memory out of this love affair!
It happens that i was in hospital at the time, so it gave me a reason to get well and get home. Its important i tell you that, as i had to change my delivery date several times, and the delivery team were so accommodating. My sofas came today,(18th Nov) im ecstatic!!!! I could not be happier, they look most fabulous in my room I am delighted with Carrie at Tech Sofas for her excellent guidance and knowledge, and to the delivery team who were more than a little empathetic kind and not once pushy in any way.
So a massive THANK YOU to you all, you made this Customer Blissfully happy!!!!

The sofas are beautiful looking and very comfortable and the delivery service was outstanding back in December 2024.
However the first heated seat stopped working by March 2025 and then a recliner switch failed in April 2025.
Ongoing Customer Service I can unfortunately only describe as poor. Heated seats are no longer functioning on any of my sofas and the faulty switch took over 6 months to replace (as a botch as it’s the wrong side) The company seem to have no idea what parts are used in manufacture of their sofas. I have had 2 visits from engineers who can’t fix my sofas because Tech Sofa keep sending incorrect parts. The replaced switch is for the wrong side so has to be used backwards!! The replacement heat pads fit the incorrect switches that have been supplied but not the switches fitted to my sofa which have a separate transformer between them & the switch. My email complaint has been completely ignored as have several WhatsApp messages. I have purchased an extended service warranty although I am questioning its value given that my sofas can’t seem to get repaired in the Manufacturer warranty period. Next step will have to be legal advice I fear.

Update 03/12/2025
Sofas will be replaced as soon as new stock is available.
Had a lovely chat with Carrie at Techsofa who is arranging for both sofas to be replaced with a partial refund due to price change.
New stock will have the benefit of known components rather that the legacy inherited from the previous company proprietors. Also service company will be engaged going forwards as a visit to Techsofa is arranged to improve working relationship.
Happy customer once again.
Thank you Carrie & team.

I placed an order, but asked for my sofa to be held until my decorating was finished. The delivery people were very professional and considerate. The sofa is amazing! So comfortable and the functions are outstanding!

I have a problem with the drinks holder on the day of delivery sent an email but have had no response since being contacted very good response and also gave a £99 refund thanks

Ordered on Friday, delivered by 9:30am Tuesday!!

Great communication and plenty of planning my delivery. Excellent updates via email and text and phone calls. Lovely delivery drivers who couldn’t do enough for me to position my sofas and leave everything tidy. Took all the packaging away too.

Very quick delivery good communication from delivery team very helpful thank you would recommend pleased with my purchase

The service was excellent. Having spent decades being told we had to wait months for an ordered sofa to actually arrive, irrespective of the model we bought, Tech Sofa were simply unbeatable. We ordered the sofa on a Sunday afternoon and 5 days later it arrived. The sofa itself is superbly made and exceeded expectations. Tech Sofa should be the only sofa supplier anyone ever needs. Outstanding.

I will start by saying we have built 2 of the pieces and they are fantastic. We had to swap the delivery as the wrong hand arrived. (Not out error) We had to take the doors off and remove an internal door frame to accommodate the corner unit. The replacement has the removable backs so came in easier. We agreed to assemble ourselves as we are decorating. Delivery guys really helpful and friendly.

Excellent quality and value looks great arrived super quick

We order our sofa online on Saturday and it is now in our lounge on Thursday amazing service

Great communication, suite came quickly, great prices. Delivery men were also very helpful took away all packaging and made sure everything was working before they left.

Received sofas last week delivery was just over a week
Delivery men were brilliant found marks on one sofa and took pictures and phoned it in immediately

Less than a week later I have had word to say replacement on the way

Sofas are lovely and good quality

Would definitely recommend

The sofa and delivery was excellent.9 days from ordering to delivery.i had to take 1 star off because the delivery man snapped one of my speakers and bracket off the wall.it cost me 124 pounds to replace them.still happy with my new sofa.

Absolutely amazing service and brilliant sofa

Replaced a faulty coach took a while but it was done eventually

Sofa took longer than expected to be delivered, however customer service was great, answered on first call provided me with a update and got things sorted. Delivery guys were 10/10 and put the sofa together.
All in all very satisfied and would definitely purchase again. Thank you very much.

This is the 2nd time I have purchased from texh sofa in a matter of month, I purchased a 2 seater for my caravan and this week a 3 seater and a chair. Both smooth transactions, good prices , customer service 👌, delivery spot on and furniture itself is really good and comfortable. Would definitely use them again

Great service fantastic quality and very good price style for everyone

Sofa is so comfortable and works perfectly so far. I had managed to miss a 10% discount during purchase and Carrie from customer service offered to honour the discount through refund after the sofa arrived. I was quite surprised as most companies don't tend to care enough for small things like that, but it completely sold me that I had made a good purchase.