Taxfix UK (formerly TaxScouts) Recensioni 

7456
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Great service again from Taxfix for my self-assessment, after previously using them (as Tax Scouts) a few years ago. So easy to load required information, and the ask, and get answers to, whatever que... Leggi di più

Valutata 5 stelle su 5

I've used Taxfix for my returns a couple of times now and they've excellent. Even when my returns have been awkward due to HMRC wanting more information than ever before they've still got it sorted. H... Leggi di più

Valutata 5 stelle su 5

For the last three years I have used this company and the accountant Asim was super helpful, supportive and I can’t recommend him highly enough. Thank you

Valutata 5 stelle su 5

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

7K recensioni

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4,8

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(7456)

946 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service at your finger tips.

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff and i was able to talk to my accountant on the phone also. I will definitely recommend Taxfix to anyone such peace of mind service. great work team.

13 settembre 2026
Valutata 5 stelle su 5

Great company

Great company. No fuss. Quick reaponse. Can’t fault it. Thanks to Lee who did my return for the second year.

9 settembre 2026
Valutata 5 stelle su 5

Definitely worth it!

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been completed by someone who knows what they're doing, and it's all done and dusted for another year. Lilian Skinner has been my accountant on both occasions. She is super-efficient and has been really helpful with answering questions and accommodating my requests. Lilian even got back to me to help me out with a question that I messaged her with six months after submitting my 2024-25 return! A great service for a decent price.

25 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

My 2024/25 CGT calculation was off by almost £10k!

My 2024/25 CGT calculation was off by almost £10K causing me a lot of effort to idenitify and correct.

Taxfix eventually arranged a free amendment through a different accountant, which I appreciate. However, its complaint handling has been poor. I submitted a formal complaint and Accuracy Guarantee claim, supplied the requested evidence the same day, and followed up twice. Apart from an initial acknowledgement, my emails requesting a complaint reference, named owner and a decision on the guaranteed refund received no substantive response.

The amendment does not resolve the separate Accuracy Guarantee claim, and the promised fee refund remains outstanding. A tax service dealing with errors of this scale should investigate transparently and respond to formal complaints promptly.

Update 15/09/2026 - there is no follow-ups that TaxFix promised to take in their reply. I still havent's received any reply to my emails about accuracy guarantee.

Update 21/09/2026 - the previous update helped and got refunded.

6 agosto 2026
Non scritta su invito
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Risposta di Taxfix UK (formerly TaxScouts)

Hi,

Thank you for taking the time to share this feedback, and I’m really sorry to hear about your experience. We completely understand how frustrating it must have been to discover such a significant discrepancy in your 2024/25 CGT calculation, particularly given the time and effort you then had to spend identifying and correcting the issue.

While we’re glad that we were able to arrange a free amendment with another accountant, we appreciate that this does not address the separate concerns you raised regarding your Accuracy Guarantee claim, the complaint handling, and the outstanding fee refund.

We’d really like the opportunity to look into this properly and establish exactly what has happened with your complaint and Accuracy Guarantee claim. Please could you contact us at support@taxfix.com with your details. Our team can then review the history of the case and make sure this is looked into thoroughly so we can work towards the best possible outcome for you.

We’re genuinely sorry that you’ve been left feeling that your concerns weren’t taken seriously or properly investigated, this is certainly not the level of experience we aim to deliver, and we appreciate you bringing this to our attention.

Kind regards,
Taxfix

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