From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience. The different quotes and what suited our budget was very well explained. We d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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First time using sunways direct to them,being using sunway for many years through travel agents, The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing wit... Leggi di più
L'azienda ha risposto
First time using group holiday as solo traveler through Sunway. I was nervous before I made the booking (first time going solo anywhere) but Kelly on the phone has made me super comfortable, very kind... Leggi di più
The website is very easy to navigate,however more detail of the destination hotels would be useful. For example,why go to Bodrum and Turkey in general? Specifically ,how far is my hotel from the c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Tour operator
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Sito di ricerca di voli aerei
- Agenzia viaggi
- Sito di raccolta di viaggi
Scritti dall'azienda
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Scritti dall'azienda
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Informazioni di contatto
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlanda
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,8
Eccellente
3646 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Professional and knowledgeable
The customer service representative kellie was very helpful and easy to communicate with and very professional and knowledgeable
4 aprile 2026
Risposta di Sunway
Dear Ms. McLoughlin
We were happy to hear that our representative Kellie was helpful, professional, and knowledgeable, making communication easy for you. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Seemless from start to finish the staff…
Seemless from start to finish the staff could not have been more helpful
29 marzo 2026
Risposta di Sunway
Dear Ms. Concannon
We are so glad to hear that our staff was helpful and that you had a seamless experience from beginning to end. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Wanted to book through a company so…
Wanted to book through a company so rang when I had held a quote. Got onto a lovely lady called Lisa who helped me with the rest of the process and was kind and patient.
5 aprile 2026
Risposta di Sunway
We were happy to hear that you had a positive experience while booking. We appreciate you mentioning the assistance you received from Lisa and it is great to know that she was kind and patient. Thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Holiday was one organised via Rory’s…
Holiday was one organised via Rory’s travel club.
Rang and got offer e extended by two days. Quote back quickly and was able to book by end of day
26 marzo 2026
Risposta di Sunway
Dear Ms. Barber
We were happy to hear that you had a positive experience with the travel club and it is great that we could quickly provide a quote and accommodate your booking needs. Thank you for your feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Brilliant.Catherine was so helpful and kind
Catherine was so helpful and kind, she explained everything to me, I'm very pleased and looking forward to our holiday.
2 aprile 2026
Small details to understand all.
First time using sunways direct to them,being using sunway for many years through travel agents,
The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing with sunways in future.🤝👍😀
2 aprile 2026
Risposta di Sunway
Dear Mr. McGrath
We were happy to hear that booking directly with us a positive experience and it is great to know the arrangements made on your behalf met your needs and provided reassurance. We appreciate your feedback and look forward to assisting you in the future. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Booked online
Booked online. Process simple and easy to use. Hope the holiday is as good!!
31 marzo 2026
Risposta di Sunway
Dear Mr. O'Sullivan
We were happy to hear that you found our online booking process simple and easy to use. Thank you for letting us know and we hope you have a wonderful holiday!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Risposta di Sunway
Dear Mr. McCormack
We were delighted to read that you and your family had a great experience on your recent trip to Lapland. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Helpful service I receive from Michelle
31 marzo 2026
Risposta di Sunway
ear Mr. Collins.
We were e happy to hear that you found the service provided by Michelle helpful. Thank you for sharing your positive experience with us and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manger
Sunway
My First Package Holiday
Staff member was really helpful and understanding when we spoke on the telephone. Follow-up emails had all the info that I needed.
6 marzo 2026
Risposta di Sunway
Dear Mr. Russell
We were happy to hear that our staff member Nikki was helpful and understanding during your call and booking process. We were also glad the follow-up emails provided the information you needed. Thanks for your feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Agent was very helpful during the…
Agent was very helpful during the booking process and explained all the details carefully. Was very understanding of my concerns about travelling alone. They were very familiar with the destination as they had travelled there several times in the past.
29 marzo 2026
Brilliant experience with Catherine…
Brilliant experience with Catherine from Sunways. So helpful and really lovely to chat to. X
29 marzo 2026
Risposta di Sunway
Dear Mr. Caruana
We were very happy to hear that our customer service was helpful and your experience was straightforward. We appreciate your positive feedback and thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Michelle and Nicky were very helpful…
Michelle and Nicky were very helpful with making suggestions and helping us decide which hotel to book
28 marzo 2026
Risposta di Sunway
Dear Ms. O'Reilly
We were happy to hear that our team was helpful in guiding you through the booking process and providing useful suggestions. Thank you for your positive feedback and for letting u know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
Booking was a piece of Cake
Booking was a piece of Cake, because Catherine did it all 💯 to her she just took me by the hand and did everything, if everything was as simple as she made it we would all be Laughing.
25 marzo 2026
Risposta di Sunway
DEar Mr. Jones,
We were so happy to know that you had a wonderful experience with our service. We appreciate your positive feedback and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
I booked the cruise with Sunway
I booked the cruise with Sunway , and i would say fantastic experience - from the moment i called to check the details, and they provided an excellent service , huge savings - huge shout out to Toni Birthistle , she is excellent and amidst super busy schedule patiently takes the call and support the itenery and questions.she needs to be given 10/10.
24 marzo 2026
Risposta di Sunway
Dear Ms Vijeta
We were so happy to hear that you had a fantastic experience booking your cruise. We appreciate your positive feedback regarding the service you received and the savings you found. It is great to know our team member Toni was helpful and patient and I will be happy to pass your kind comments on to her. Thank you for letting us know.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway
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