Listening carefully & understanding that pensioners might need extra attention, which I received. Your prices were good & realistic, I thought. Follow up when I couldn’t find the “accept” made it easi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Having used Sunway for a previous holiday we are delighted to use them again for our next trip. A quick call to Alice and she has it all organised within minutes. No hassle and stress free. Would high... Leggi di più
Kellie was very helpfull. I enquired about your Norway /Bergen holiday she had all the information sent to my email the next day. When booking the holiday Kellie was very informative and answered all... Leggi di più
Hi,great experience booking my trip away with Sunway,everything was explained and followed through with an email from the Sunway team.I spike with Kerrie over the phone who was very pleasant and expla... Leggi di più
Dettagli dell'azienda
- Tour operator
- anche in
- Agenzia di escursioni in crociera
- Agenzia di viaggi in crociera
- Agenzia viaggi
- Sito di raccolta di viaggi
- Sito di ricerca di voli aerei
Scritti dall'azienda
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Scritti dall'azienda
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Informazioni di contatto
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlanda
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Booking cruise was very easy
16 settembre 2026
Very helpful staff
15 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Catherine who i dealt with was very…
Catherine who i dealt with was very helpful, explained everything in detail, and made the whole process painless.
15 settembre 2026
Risposta di Sunway
Dear Ms. Byrne
We are delighted to hear that our team member Catherine provided such excellent assistance, explaining everything thoroughly and making the entire process smooth and effortless for you. Your positive feedback is greatly appreciated and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Excellent Customer Service from Kathy…
Excellent Customer Service from Kathy Cashe
I would like to thank Kathy Cashe for all her help in dealing with the enquiries I had raised. I found her very helpful, professional and understanding throughout the process. I was very happy with how she treated me and appreciated the time and effort she took to address my concerns.
Thank you, Kathy, for your excellent customer service.
10 settembre 2026
Non scritta su invito
Nikki was amazing
Nikki was amazing, so helpful, nothing was too much trouble, very happy with the service
12 settembre 2026
Risposta di Sunway
Dear Ms. Minto
We were so happy to hear our team member Nikki provided such excellent service and made your experience a positive one. Thank you for your kind words and for taking the time to let us know!
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Easy to browse and book trips
This review is for the booking process. I appreciated the transparent pricing, good value options, customer reviews, and the ease with which I can manage my booking. Good communication on my booking.
13 settembre 2026
Risposta di Sunway
Dear Jordan
We are so pleased to hear that our booking process, transparent pricing, and communication met your expectations. We appreciate you highlighting the value options and ease of managing your booking. Thank you for your wonderful feedback and for taking the time to let us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent customer service
Having spoken to a number of travel agents before Sunway , I can safely safe that Lorraine was the most pleasant and helpful to deal with. I cannot recommend her or Sunway enough. Nothing was too much trouble and all of my queries were dealt with promptly and politely.
14 settembre 2026
Risposta di Sunway
Dear Ms. McKiernan
We are so pleased to hear about your positive experience with us and it is wonderful to know that our team member Lorraine provided such helpful and pleasant service, addressing all your questions promptly. We truly appreciate your kind words and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
I booked a cruise for June 2027 with…
I booked a cruise for June 2027 with Tracy who was absolutely fabulous from start to finish! She was so knowledgable & really went the extra mile with information & the booking process. Her manner was so friendly & personable. Her confidence in her kniwledge was so reassuring. A lovely lady!😊
14 settembre 2026
Great Staff assistance
Lorraine Kenny tried many ways of putting a package together that suited our requirements and gave some insight into Club Med in Cephalu, which we subsequently booked
5 settembre 2026
Risposta di Sunway
Dear Mr. Meany
We were so glad to hear that our staff member Lorraine could assist in finding the perfect Club Med Cefalù package for you. We appreciate your kind words and are delighted you had a positive experience with us! Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
No problem booking
No problem booking, staff good. I travel quite often with Sunway over the last 10 years, will continue to do so
6 settembre 2026
Risposta di Sunway
Dear Ms. Gavin
We are so glad to hear you had a positive experience with us and appreciate your continued loyalty over the past decade. We look forward to many more journeys together!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Just an amazing experience with sunway…
Just an amazing experience with sunway ,I would recommend them 100% ,easy to book,friendly advisor everything you need advice.
The Tour guide/ escort and bus driver are just the nicest people you will meet.
Such a relaxing way to travel!
27 luglio 2026
Risposta di Sunway
Dear Ms. Maher
We are so happy to hear you had an amazing and relaxing experience with us! We truly appreciate your kind words about our booking process, friendly advisors, and wonderful tour guides and drivers. Thank you for your fantastic recommendation and taking the time to send us your positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Both Catherine and Nikki were…
Both Catherine and Nikki were excellent. Full of knowledge and advice, so professional with me in all our dealings. I have booked with Sunway many times and these ladies are great staff members.
11 settembre 2026
Risposta di Sunway
Dear Mr. O'Connor
We are so pleased to hear about your excellent experience with our team members Catherine and Nikki. It is wonderful to know that their knowledge, advice, and professionalism made such a positive impression. We truly appreciate your continued loyalty and kind words.
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Risposta di Sunway
Dear Ms. Forde
We were truly happy to hear about your positive experience with our team member Catherine. We appreciate you letting us know and your kind words!
Best Regards
Kathy Cashe
Customer Service Manager
Sunway
Good experience
I had to phone twice, never got first email but price fell from first call so saved me €10!!
2 settembre 2026
Risposta di Sunway
Dear Ms. Boyle
We appreciate your feedback and we are glad to hear you ultimately saved money. We are sorry for the initial email issue.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very prompt and detailed response. Easy to follow website
Very prompt and detailed response.
2 settembre 2026
Risposta di Sunway
Dear Mr. O Loughlin
We were so happy to hear that you had such a positive experience with our team! We truly appreciate your kind words and thank you for letting us know.
Regards
Kathy Cashe
Customer Service Manager
Sunway.
Kelllie was very helpful and…
Kelllie was very helpful and informative. Nothing was too much trouble. I booked most years with Sunway Holidays and always highly recommend.
8 settembre 2026
Risposta di Sunway
Dear Ms Kelly
We are delighted to hear that our representative Kellie was so helpful and informative, making your experience seamless. Thank you for your continued loyalty and kind recommendation!
Kathy Cashe
Customer Service Manager
Sunway
Very smooth and efficient booking…
Very smooth and efficient booking process assisted by good product knowledge by the Sunway team
9 settembre 2026
Risposta di Sunway
Dear Mr. Wade
We were so glad to hear you found our booking process smooth and efficient, and that our team's product knowledge was helpful. We appreciate your kind words and thank you for letting us know.
Regards
Kathy Cashe
Customer Service Manager
Sunway!
Alaska cruise with Sunway
We booked our Alaska cruise with Toni who handled everything very efficiently and gave us great advice.She was great to deal with and the whole process was very smooth including flight booking, hotel pre cruise and the cruise itself including Glacier Bay.
8 settembre 2026
Risposta di Sunway
Dear Mr. Warren
We are so happy to hear that our team member Toni provided such excellent service for your Alaska cruise booking. We are delighted that the booking process was efficient and smooth, and that you received great advice for your flight, hotel, and the cruise itself. We truly appreciate you recommending our services.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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