sundayapp.com Recensioni 

Restaurants are pushing this scammy website which I'll never use. Hidden fees should be illegal

This has happened twice to me now, both at Gloria and then again at Lantana, where both restaurants use this app to 'help' customers.

At both places I was instructed to use the Sunday app to pay, via scanning a QR code. I don't mind doing that, that's not a problem. What I have a problem with is the staff NEVER telling customers there is a £2.00 (£1.69 to be precise) fee in order to pay. I'm not sure if it's Sunday or Lantana that also request a 14% service charge, which you can't change, that is above the norm of 10-12.5%.

No customer should have to pay a fee, in order to pay their bill. It shows a lack of ethics on the part of the people that created the app. For my part, I won't be visiting either restaurant again, as I don't like feeling taken advantage of.

Poor app. Hidden charges. Cons you into paying way more than appropriate, including a fee to use the app.

Daylight robbery , always use cash that way u determine when ,if and who u tip

Very sneaky hidden fee, no way to remove it or adjust service charges, and even ask for additional tip on top of service charges for the app.
A non optional £.79 charge to pay through it and no way to dispute the added cost not advertised by any of the merchants.

Will never use any restaurant again using this rip off app. Next iteration will probably have a tip for the software developer.

A notre insu, 3,5% de ma note resto parti dans leur poché pour avoir été un bon élève , écouté la serveuse, payer en rentrant mes infos carte une fois avoir scanné ma table, et hop tu reçois ton ticket par mail avec 0,79 euros en plus sur 27,5 ce qui reste une marge énorme pour Sunday

Dined at Big Mamma using Sunday, they tried to charge an additional fee for the privilege of using their terminals which was not disclosed prior to dining. When I complained, staff told me there was nothing they can do, the rate is set by Sunday and Big Mamma has no control over it - a quick Google showed that Sunday is owned by the same people as Big Mamma, so clearly just a ploy to get more money in their pocket. Has put me off Big Mamma, and where I see Sunday now in a restaurant, I try to avoid.

Pay a fee to pay my restaurant bill? No, thanks.

How it works: a restaurant will ask you to pay through the QR code and the app will add a fee to your bill. Usually your bill already includes a service charge. So you are getting charged service charge + the app fee.

Warning: if you go to any of the Big Mamma restaurants you'll be asked to use this as the founder of the Big Mamma group is also the founder of the app.

I plan to avoid any restaurant using this.

I used this app at Strada Southbank as I wished to pay quickly in order to catch a train. It creates a very confusing bill that gives the impression service charge is voluntary and asks for a specific tip. As a result I tipped twice….something which wasn’t clear until the payment had gone through. I asked the restaurant to sort this out but am still waiting for it to be resolved.

$5 hidden fee to pay a bill at my table. No mention on the table QR sign of the fee to pay. Didn't see it listed when I reviewed my bill prior to paying. Then a $4.99 fee appeared on my emailed receipt from Sunday. Ruined a positive meal experience with a "more than an ATM fee" charge that was not disclosed prior to me paying. I felt scammed. Will not return to this restaurant and I'd been there a lot.

Undurchsichtiges Unternehmen, an einer privaten Adresse in den USA. Sammelt Daten?

Horrible experience. When building a product and expanding to other countries, the culture of the country should be taken into account. Never using this app again.

C ‘est du vol cache au depit du client, le serveur vous invite a paier avec l ‘app sauf que a la fin vous etes taxe’, sans q ‘on vous l’annonce, le patron gagne sur le temp de service de serveur. Les gagnants sont les patrons du resto e de l’app. Vous devrait avoir honte.

Simple & quick. Split the bill with a friend. All through the QR code link. Apple pay integration. Took 10 seconds to pay. Service charge £0.49
Fantastic product.

Ce n’est pas honnête ce on paie sans le savoir… ça ne va pa durer longtemps car le vol ne paie jamais bien longtemps

Wait - save my time by using this app?
Did you mean, save your staff from doing work by not handling customers or money?
And I need to pay you extra?

I scanned the QR code on the table to pay the bill as told to by the staff, expecting a normal online/app transaction. However, the Sunday App charged an additional "checkout fee" on top of the service charge, which couldn’t be removed! Then it asks if I want to add a tip! Literally fleecing me of money on an already expensive bill.

The staff in Big Mama Group are notoriously slow and avoid you when it comes time to pay, so you have to be quite determined to get hold of them. It must be a training tactic to force you to pay via QR code and pay over the odds. Also I’m sure this ‘checkout fee’/‘tech fee’ is actually illegal and I’ll be reporting them.

The app expects customers to pay the same service charge as before, plus an extra fee for the supposed “convenience,” despite reducing the service needed and experienced per customer. It’s simply unacceptable.

I feel really taken advantage of and disappointed. I've decided not to revisit any restaurant that uses this app and imposes such extra charges.

La serveuse est très occupée, on va gagner du temps et payer via l'application.... Le service était vraiment moyen et le rapport qualité prix nul.. Bref aucunement l'intention de laisser le moindre pourboire parmi les 3 choix mis en avant 1, 2 ou 5euros, je coche donc "ne pas laisser de pourboire".... Je renseigne mon numéro de carte bleu et miracle "merci pour le pourboire de 2€"... Désagréable impression de vol...

Frais écrits en petit, mais vraiment tout petit. Ça frise la malhonnête.