StyleSeat Recensioni 200

TrustScore 3.5 su 5

3,3

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Leggi di più

Valutata 3 stelle su 5

I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for une... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Hello I have been using StyleSeat for a…

Hello I have been using StyleSeat for a 10 years and it only gets better. I’m excited every week receiving new clients and reuniting with old one every week is awesome. I am always looking forward to using the app everyday it is very helpful when it come to running my Buisness.

11 luglio 2025
Valutata 3 stelle su 5

Look this is app is cool but sometimes…

Look this is app is cool but sometimes I have warm leads generated from social media or a referral and they will still charge me the “ new client fee “ saying they marketed me but relasitcly the client was already looking to book with me . That’s the main pet peeve with the app . And the new client free needs to be lowered

11 luglio 2025
Valutata 1 stelle su 5

If I could give 0stars I would

If I could give 0stars I would. Avoid booking with this App. This company doesn t support the consumer at all. This app allows, what they call “pro” to fraudulently list open availability to consumers to book open available time slots through their app. Styleseats host and provides a platform for people to get taken advantage of. They support professionals to take deposits, and not be availably to deliver time and service booked. I should have gotten my deposit back because the pro isn’t available at all, but still showed she had open hours available in her scheduling. It should be as simple to refund however that’s not the case dealing with an unethical business practices. Avoid honey stylezz llc in ohio.

18 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

I tried to book with stylist Nesha Dean…

I tried to book with stylist Nesha Dean a braider in Orlando. She took my deposit, moved the appt time failed to contact me saying she could keep my original time, then when I had a emergency she was not really willing to be accommodating even though I gave her plenty of options to reschedule l, then she gave me attitude when I asked for my deposit, argued.with.me.then cussed at me before disconnecting the call. Buyer beware! Her prices are good but the attitude, and lack of professionalism is NOT worth it! Im more upset about her attitude then the loss of $20. DO BETTER!

23 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Extremely Disappointed

Extremely Disappointed – Be Cautious When Booking With Ebonie Day No Integrity!

I had a very disappointing experience with this stylist and feel compelled to warn others. As a first-time client, I followed the directions from the StyleSeat app exactly, which led me to the wrong MySuite salon location. I arrived early, buzzed as instructed, and waited patiently for nearly an hour, thinking the stylist was finishing with another client.

When I finally called, she informed me I was marked as a no-show and said she was about to leave. Even after I explained the mix-up and that I was simply at the wrong location due to unclear directions, she made no effort to work with me, refused to reschedule, and insisted I pay again in full.

Even worse, after our phone conversation, she charged a second $100 fee to another one of my cards, totaling $200 for a service I never received. She claimed she attempted a refund but that her system “wouldn’t allow it,” which felt highly unprofessional and dishonest. She also never tried to call me before labeling me a no-show.

This felt like a complete lack of integrity and customer care. New clients, be cautious: there’s no flexibility, no accountability, and clearly no empathy for honest mistakes. If you value your time and money, I strongly suggest looking elsewhere.

Also, I tried to place my review on StyleSeat account and under the Stylist Ebonie Day they blocked me from posing my Review so I found this Platform to post to try and warn others.

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Wish I could give them ZERO stars

Wish I could give them ZERO stars! They scam the stylists! Recently they removed me because I wouldn’t upgrade. Why would I? I barely get clients through the platform and it’s because unless you’re paying for their “marketing they’ll hide you from potential clients. I’ve lost a LOT of money dealing with them . Don’t sign up

1 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

I'm on styleseat as a professional.

I'm on styleseat as a professional.. they steal so much money from me it's crazy.. I've sent emails on multiple different occasions, but they never get back to me i have a lot of clients that refer new client but styleseat always claim that the client was sent by them and I have to pay a new client fee every time... and also if I opt out of styleseat marketing they won't show my profile when clients search for barbers in my area even tho I'm one of the top barbers in my area it's ridiculous.

7 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

Not the best app

It was great when I started to rebrand by business in the beginning. The fees were acceptable and the booking was flawless for my clients. Now StyleSeat fees are ridiculous! They charge the clients fees that I didn’t know on top of the fees I already pay. Let’s not mention if you have a new client StyleSeat keep the tip!!!Also I got kicked out the whole plan this year because I didn’t want to upgrade. Why would I pay more money on top of the fees just to get the same clientele i already have? That’s insane! Also I don’t like you have to wait 24 hours to get a payout to avoid paying an additional fee for the money you brought in. I feel like over the past year StyleSeat has got really greedy which is sad because it started off a great app. I was with them for over 5 years and the difference in fees and booking rates are CRAZY!!! I do not recommend the NEW STYLESEAT!!!

31 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

This website is the worst

This website is the worst. The stylists on it are scammers. The stylist I booked charged me a deposit, then rescheduled my appointment without asking me. I couldn't make the new appointment. When I went to the website to try and reschedule the new appointment, I couldn't even though it was more than 24 hrs before my appointment. Then, I couldn't even log into the website anymore. There was no way to communicate with anyone from customer service. Stay away from this website. They charge high fees; the stylists are the worse, and you will never get your money back if something goes wrong.

22 maggio 2025
Non scritta su invito
Valutata 3 stelle su 5

The Style seat platform appears to…

The Style seat platform appears to impose significantly higher costs on the customer. Stylists seemingly pass on all extra charges and additionally charge more than the advertised costs by removing deposits, yet still charging the advertised costs at checkout. This app does not exhibit customer-friendly characteristics by any means.

5 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT GO TO QDoyja Styles at Extraordinary Hair Design!

DO NOT GO TO QDoyja Styles at Extraordinary Hair Design!

I had the absolute worst experience at this salon, and I wouldn't recommend it to my worst enemy! I booked an appointment with QDoyja two weeks in advance for feed-in braids, sent a picture of exactly what I wanted, and followed all instructions to book through her website. I even made sure to confirm because I had a vacation planned in two days. At NO POINT did she tell me she couldn't do the style—until I arrived at the salon!

Instead of being upfront from the beginning, she waited until I got there to tell me she couldn’t do it and tried to pass me off to another stylist, Lucie, which was already a huge red flag. But since I needed my hair done, I gave Lucie a chance and showed her the same picture. What happened next was beyond frustrating.

Lucie clearly had no idea what she was doing. Instead of braiding my hair into a ponytail with a swoop like the picture, she did one random, oversized braid from the side of my head up to the back—completely wrong. I tried to explain that this was NOT what I asked for, and instead of listening or fixing it, she decided to argue with me! The first part of the braid was tiny, and then she added half a bundle of hair into one giant braid at the back—completely unbalanced and ridiculous-looking.

When I told her I wasn’t paying for a style I didn’t ask for, I walked out of the salon with ONE braid in my head.

QDoyja was nice enough to apologize and refund my deposit—but she still took $5 from it. And honestly, the whole situation was shady from the start. If she had just been honest from the beginning, I could have booked with someone else instead of being left scrambling right before my trip.

To make matters worse, this salon is filthy. Extraordinary Hair Design is NOT well-kept—it looks like it hasn’t been properly cleaned or sanitized in ages. If they can’t even keep their salon clean, imagine how they handle your hair!

Lucie is hands down the worst braider I’ve ever encountered. She doesn’t listen, has no clue how to execute a basic braid style, and has the audacity to argue with clients instead of fixing her mistakes.

Save yourself the time, money, and frustration—DO NOT GO HERE! If I could give negative stars, I would. Avoid 8012 S Tacoma Way at all costs!

18 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing App to Grow Beauty & Wellness Businesses

I've been using StyleSeat for years to help run & grow my wellness business. It has delivered me many new clients and kept my admin work to a minimum. StyleSeat helps making running my business easy with advanced calendar options, email marketing & their New Client Connection program. Plus, clients can easily book me anytime!

15 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I absolutely love this app

I absolutely love this app. I’ve been using it since 2011 and it helped my business flourish since then. It helped me organize my clientele, brought me new clients, and taught me a lot about business analytics that also helped my business grow. I’m very happy with the way it has improved the years and how the new features makes booking convenient and communicative. Very pleased.

17 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

11 years

Been a hairstylist on styleseat since 2014. Last 5 years has been horrible, but i am trapped because I've built up my reviews and would have to start over if I left
Recently I was changed from basic to premium without wanting that...contacted customer service and was told it's irreversible. Also, for about 3 months they were intentionally blocking my availability to where clients weren't able to book, which caused me about 7k in bookings; I contacted customer service AGAIN and the rep was very inexpensive and incompetent, she pretending not to know what I was talking about even when I emailed screenshots as proof....I'm just so sad that I'm being treated like this after being with them for over 10 years. I have email proof from this horrible situation

6 marzo 2025
Non scritta su invito
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Risposta di StyleSeat

Hi Malaysia,

Thank you for sharing this feedback with us. We're sorry to hear you've had a negative experience. We've taken a look and see you were able to get in touch with our Support team about your concerns. It looks like you upgraded your subscription to our Premium Plan with a promotion for $10 off the normal monthly rate. Our Basic Plan is no longer offered so once the decision was made to upgrade to the Premium Plan, we are unfortunately unable to change your plan back to Basic. We apologize for any inconvenience.

Regarding the concerns around your availability being blocked, we see that our team removed the search penalty from your account.

We value you as part of our community and are here to answer any questions you may have. If you need further assistance, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help! Thanks!

Valutata 4 stelle su 5

Good Customer Service

I had an issue with my stylist charging me full price for my appointment even though I paid a deposit. Long story short, I submitted all documentation to Styleseat and requested a refund. They helped me contact the stylist and she never responded to our e-mails (or iMessages on my end too). Customer service was patient, kind, and helpful. In the end, Styleseat issued me a full refund of my deposit.

24 febbraio 2025
Non scritta su invito
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Risposta di StyleSeat

Hi Lori! Thank you so much for sharing your feedback with us. We're happy to hear your concern was resolved. We appreciate you being part of our community!

Valutata 1 stelle su 5

Styleseat is the worst application …

Styleseat is the worst application ever, they dedicated $35 in my account for years and I had never any client from them.
If you want to waste your money signs in.
It's not recommendable

25 febbraio 2025
Non scritta su invito
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Risposta di StyleSeat

Hi Marie! We're sorry to hear you had a negative experience with StyleSeat. We've taken a look and see that you requested your account be canceled today. Our Support team has canceled your subscription as of today so you will not be charged going forward. If you need further assistance, please reach back out to us. Thank you!

Valutata 1 stelle su 5

STAY AWAY!

STAY AWAY!!
DO NOT USE THIS PLATFORM! They only want to take your money, and force you to pay them more. People do use this platform and you will get bookings , but you end up overcharging people and still making less than what you originally charged them for. 0/10

24 febbraio 2024
Non scritta su invito
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Risposta di StyleSeat

Hi Kayla! We're so sorry to hear you had a negative experience using StyleSeat.

Through New Client Connection, we amplify your profile, ensuring you're a top choice for high-quality clients while you remain devoted to your expertise. We invest in Google Ads, digital and social media marketing, and more to connect you with quality clients and ensure your calendar is consistently booked. When we send you a client through New Client Connection, there is a fee of 30% on their first appointment with you. If you ever notice one of your clients is mistakenly marked as a New Client from StyleSeat, please let us know. We're always happy to help in these situations.

We also offer our Smart Pricing feature, which is designed to help you increase your revenue.This feature identifies your most popular time slots and raises the prices by 20% (up to $50) to match their true value. You can always disable Smart Pricing through the link in the appointment details.

If you have more questions or if there's anything else we can help with, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help! Thanks!

Valutata 1 stelle su 5

Today I am writing this in tears that…

Today I am writing this in tears that every stylist, newbie or rookie should work on building their website and leave all these leaches sites alone .
For months now i joined StyleSeat to build my clientele base just because I moved from one state to another . But since then its been trauma for me ,from getting chargebacks for works I break my back for ,in hours with some ghetto broke ass clients,to getting chargebacks on deposits with appointments that clients never showed up for . While I did my part to be available in my salon . It’s been a lot ,sometimes I wake up finding some unnecessary amount deduction by StyleSeat and at the end of the day they make up some stupidest reason for you it’s draining .i joined StyleSeat so i can make money but the narration is like I’m just slaving away my life for them at this point . They charge more than 36% on your appointments,they charge you for processing fee to deposit money in your account and on top of it they still charge you for monthly fees . This is really depressing at this point ,I don’t even want clients again cause it’s like im just working for them and to top it all off,they’re weak as f’uck. Tell me how can I work on a clients even after pictures and video evidence with good review from clients then you turn around to tell me they disputed the transaction with their bank and there’s nothing you can do . It’s a shitshow and a shithole at this point . They can have it all ,I’m done and tired of this app .And this morning I woke up to see them deduct $51 from my account ,they said a client who didn’t show up for appointments asked for $35 deposit refund and why did you deduct 51 they said they now charge extra $20 fee for chargebacks . If this ain’t frustrating please tell me I’m crazy .
I went to work hoping to bring money home ,stress ,gas ,then the clients didn’t show up but then the little compensation I thought I had was stripped off me and to make matter worse I still have to pay for the charges . So tell me what the f”uck is going on .I woke up trying to cancel all my appointments today cause I’m tired and f’ed up .F*uck StyleSeat . And if I can give them zero rating I’ll do that

20 febbraio 2025
Non scritta su invito
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Risposta di StyleSeat

Hi Adebusola! We're sorry to hear you've had a negative experience using StyleSeat.

A chargeback serves as a form of customer protection provided by the issuing bank that allows clients to file a complaint regarding alleged fraudulent transactions on their statement. After the client files a dispute, their issuing bank investigates the complaint. Clients can dispute transactions at any time and for any reason with their banks.

When we receive a chargeback from your client's financial institution, we will reach out to you via email to inform you of the report and partner together to gather evidence to send to the bank to fight the dispute. However, the bank makes the final decision when it comes to these disputes. For more information on how to prevent chargebacks in the future, please check out this article: https://styleseat.freshdesk.com/support/solutions/articles/69000469792-best-practices-to-help-us-protect-you-against-chargebacks

Regarding our fees, there is a 30% fee on the first appointment for each client brought to you by StyleSeat's New Client Connection Program. There is also a 2.75% payment processing fee for appointments checked out through StyleSeat (applies to service cost + tip). If you choose to receive your funds through Instant Payout, there is an industry standard fee of 1%, but you always have the option to receive your payout through our standard schedule at no additional cost.

We apologize for any confusion or inconvenience. If you need further assistance, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help. Thanks!

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