The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment.... Leggi di più
L'azienda ha risposto
I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Leggi di più
I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for une... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
Informazioni di contatto
94107, San Francisco, Stati Uniti
- styleseat.com
3,3
Nella media
200 recensioni
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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If I could I would give a 0
If I could I would give a 0. I find a stylist and made my appointment paid my $40 deposit. A few hours later the stylist text me telling me that she is out of town and will be just getting back in town that day. Stylist state that she don't understand why that day was open. I don't know if it is the stylist or style seat problem. This but me in a bad spot no deposit and no one to do my hair. Will I am going out of town myself and trying to get my hair done before I go. So, the date I chose is the date I have available to get my hair done. The date that was suggested for me to reschedule to is the day I will be out of town. Now I am stuck with no appointment and out of $40. The stylist said she will refund me but that will take 5 to 10 days. To schedule another appointment I need my deposit. This is not the first time I have had a problem with style seat.
About 3 mounts ago I schedule appointment. The stylist was 20 minutes late. I am call and text her asking where she at. After about 3 calls and texts later. She answer saying she is on her way and that she was not aware of my appointment. WOW
With that being said. I will not be scheduling or choosing any more appointments or stylist on Style seat.
5 maggio 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for sharing your experience. We understand how important it is to have a reliable and well-timed appointment, especially when you’re preparing for travel. While the situation you described appears to involve an individual professional’s availability, we’d like the opportunity to review your booking and cancellation details to better understand what happened.
Please reach out to our Support team at support@styleseat.com with your booking information and any related receipts or screenshots, and include “App Review” in the subject line. This will help us locate your account quickly, confirm the status of your deposit refund, and work toward finding a resolution.
Your feedback is valuable in helping us improve our client experience, and we appreciate you bringing this to our attention.
Risposta di StyleSeat
We truly appreciate you taking the time to share such positive feedback! It’s wonderful to hear that you had an enjoyable experience, and it means a great deal to our team. At StyleSeat, we’re committed to providing a smooth, intuitive, and reliable platform that helps Pros grow their business while making it easy for clients to discover and book their services. Knowing that our efforts are making a difference is incredibly rewarding. Your support motivates us to keep improving and delivering the best possible experience for both Pros and clients. Thank you for being part of the StyleSeat community!
Risposta di StyleSeat
Thanks so much for your kind words! Whether you’re new to the app or have been with us for a while, we’re always working to make sure you have the best possible experience. We’ve built the platform to be approachable and easy to use, so Pros can focus on what they do best while growing their business with confidence, and clients can easily discover and book their services. Hearing that it’s been helpful early on means a lot to us. Our team works hard to provide a smooth, user-friendly experience for everyone, and we truly appreciate your support. Thanks again for being part of the StyleSeat community. We’re excited to be on this journey with you!
Styleseat is very deceptive
Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment. The new total is not listed or visible anywhere. Then it adds an additional 20% tip. That's a total of a 44% upcharge for their service.
22 aprile 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for sharing your feedback. We understand how frustrating it can be to expect one price and then see a higher total at checkout. The pricing is set by each independent professional, and some use our Smart Pricing feature, which adjusts service prices based on demand for certain time slots. If your appointment was booked during a peak time, the adjusted rate and reason would have been shown before you confirmed.
For this appointment, a 20% tip was added by default. After the service, you receive a tip confirmation via SMS where you can adjust or skip it.
Our goal is to keep pricing as clear and transparent as possible before booking. We’d like to review your appointment to better understand what happened. Please contact our Support team at support@styleseat.com with your booking details and include “App Review” in the subject line so we can assist further. We appreciate you bringing this to our attention.
Styleseat
The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts, and be able to receive any payout amount, other than up to $50. Please, stop taking new clients fees over and over when a client has booked before, or prefer to have me book them. We pay a monthly fee for a reason.
11 luglio 2025
Risposta di StyleSeat
Thank you for taking the time to share your feedback. We wanted to clarify that the $50 figure you mentioned refers to our instant payout minimum threshold, which is the smallest amount eligible for instant payout.
Regarding your concern about the New Client Connection fee, we'd love the opportunity to further investigate any appointments you believe may have been misattributed. Please reach out to us at support@styleseat.com with “App Review” in the subject line so our team can review the details and look into this further.
They quoted me $75 for a blowout at a…
They quoted me $75 for a blowout at a particular salon nearby. I then made the appointment (24 hrs so no cancellation possibility) and then it shot up to $108!! Including the tip. I don't tip owners of salons (and in this case she is the owner). So....yeah no.
2 aprile 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for sharing your feedback. We understand how frustrating it can be to expect one price and then see a higher total at booking, especially when cancellation options are limited.
Pricing is set at the discretion of each independent professional and may vary based on timing or other factors. The full total, including any applicable fees, is displayed before an appointment is confirmed to help avoid unexpected charges. After the appointment, a tip confirmation is sent via SMS, where the amount can be adjusted or skipped if preferred.
We’d like to take a closer look at your specific booking to better understand what occurred and ensure everything was displayed as expected. Please reach out to our Support team at support@styleseat.com with your booking details and include “App Review” in the subject line so we can assist further. We appreciate you bringing this to our attention.
No consumer protection, stay away!
Pro-tip, find the stylist using their app, message, then do everything off the app. Some stylists scam and steal and their platform offers no protections for consumers. A stylist didn't communicate her address before the appointment. I was still charged full price and 40 emails later still not conclusion except a return of half my money.
Update, received this reply, and after emailing them they havent responded. They also still have not returned my money.
28 marzo 2026
Non scritta su invito
Risposta di StyleSeat
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
At StyleSeat, we aim to provide a safe and professional platform for both clients and professionals, with policies in place to help ensure fairness and address situations like this. We understand how frustrating this can be and take concerns like yours seriously.
We’d like to take a closer look at what happened. Please reach out to us at support@styleseat.com with “App Review” in the subject line, using the email associated with your account, so we can locate your case and review it in detail.
Your feedback is important to us as we continue working to improve the experience for everyone on the platform.
I used styleseat for years
I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for unexpected fees that it outweight her work. The site would be much better if they got rid of all the extra fees.
6 marzo 2026
Non scritta su invito
Risposta di StyleSeat
Thanks for sharing your experience and for being a longtime StyleSeat user. We truly appreciate it. We’re sorry to hear that your experience didn’t meet expectations.
Some fees on StyleSeat can vary depending on the service and settings chosen by the professional, and in certain cases may include pricing adjustments for high-demand time slots. These are typically shown before booking, so you can review the total cost in advance.
If you’d like, please reach out to us at support@styleseat.com with “App Review” in the subject line. We’d be happy to take a closer look at your experience and provide more clarity.
We appreciate your feedback and have shared it with our team as we continue working to improve the platform.
The new client fee is very extreme for…
The new client fee is very extreme for me. I barely get paid for my services.
2 marzo 2026
Risposta di StyleSeat
Thank you for sharing your feedback. We understand that fees can feel significant, and we truly appreciate you taking the time to let us know your thoughts. Our goal is to make sure you have the tools and opportunities to grow your business while connecting with the right clients. With the New Client Connection program, we’ll run ads and promote your profile across search engines and social media, and you only pay when we get you a new booking.
You can also track how well your New Client Connection feature is performing by going to your Marketing tab and selecting New Client Connection. There, you’ll find detailed stats, including the total revenue you’ve earned from clients who booked through the program. We value your partnership and look forward to continuing to support your success.
Helping me grow my business soooo much!
2 marzo 2026
Risposta di StyleSeat
We’re truly grateful for your kind words and are thrilled to hear that StyleSeat has been helping you grow your business.
Building and growing a business takes an incredible amount of dedication, and it means a lot to know that our platform has been able to support you along the way. Helping beauty and wellness professionals connect with more clients, manage their bookings, and expand their businesses is exactly what we strive to do every day.
Feedback like yours is incredibly encouraging for our entire team. We’re excited to continue supporting your journey and celebrating your success as your business keeps growing. Thank you again for being part of the StyleSeat community!
Confused
Yes, it’s drawn a lot of attention but there’s so many glitches in the app that I can’t even respond to the clients so I’m losing clients just as fast as I’m getting them
2 marzo 2026
Risposta di StyleSeat
We recognize how important it is to respond to your clients without interruption, and we’re committed to resolving this quickly.
We’ve taken a closer look and noticed that your device’s operating system and app version may not be fully up to date. Running the latest iOS version and updating to the newest StyleSeat app version can resolve many performance-related issues. Please make sure both are updated, then fully close and reopen the app.
We’ve also made an update on our end and believe the issue may now be resolved. We’ll also reach out directly to keep communication open and ensure everything is working as expected.
I really appreciate how you work but…
I really appreciate how you work but the Time you take to help with claim is high .
I have a request pending since two weeks .
That is not normal
I have more than a month without receive my earnings
2 marzo 2026
Risposta di StyleSeat
Thank you for sharing your feedback. We understand how concerning it can be to experience delays with your earnings, especially when you’ve already been working to resolve prior verification matters.
We see that a previous verification issue was addressed, and it appears there may now be an additional requirement related to your account. We’re reviewing this to ensure you have clear guidance on what’s needed so your payouts can continue without further delay.
We’ll be reaching out to you directly to help move this forward as quickly as possible. We appreciate your patience and look forward to assisting you.
I love it because I’m able to get more…
I love it because I’m able to get more new potentially long time clients
2 marzo 2026
Risposta di StyleSeat
We love hearing this. Thank you so much for sharing!
One of our biggest goals is to help beauty and wellness professionals grow their business and connect with new clients who turn into long-term relationships. It’s amazing to know that StyleSeat is helping you attract new potential clients and expand your reach.
Building a loyal clientele takes time, talent, and trust, and we’re honored to be part of that journey with you. We’re excited to continue supporting your growth and helping you fill your calendar with clients who keep coming back.
Wishing you continued success and even more fully booked days ahead!
If I could give 0 stars I would
If I could give 0 stars I would! Horrible customer service! They will not pay you! It has been times where it will say I was paid out and money doesn't hit my account!! I decided to cancel my membership so they flagged my account as fraud and refuses to pay me!! They already charge mad fees and they still choose to steal!! That is insane!!
28 febbraio 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for taking the time to share your experience. We understand how important it is to feel confident in your earnings and how they’re handled, and we take concerns like yours seriously.
It appears your account was flagged for review by our Compliance team. These reviews are designed to help protect both professionals and clients, but we recognize how disruptive this can feel when it impacts your business. Our team is actively reviewing your case, and we’re committed to helping you resolve it as quickly as possible.
We see that you already have an open ticket regarding this matter. Please continue replying in that thread so all details can be reviewed thoroughly, and nothing is missed. If there’s anything additional you’d like to share, responding there will allow us to assist you most efficiently.
We appreciate your patience while this is being addressed and remain focused on helping you through it.
I used it to book a new stylist
I used it to book a new stylist. Poor customer service, horrible. Acuity is better!
They cancelled my appointment after I rebooked it AND after they sent me a text confirming I rebooked it.
I checked the app, and the appt was cancelled, so I reached out to customer service and let them know. I then rebooked the service because I did not want to lose the spot and reached out again to customer service bc I had to pay another booking fee!!! That's TWO for one appointment bc THEY cancelled it.
Customer service then told me they cant refund my initial booking fee bc its not refundable and I cancelled. I did NOT cancel, Styleseat did.
I am left to reach out to a stylist I have never met to get a refund. This is horrible and unfair that I have to try to get my own refund.
The mobile web experience is also horrible. messages dont send to stylists, so i have to go on the desktop web to send messages
poor experience and customer service just copies and pastes the same message. they didnt even offer to reach out to this stylist on my behalf even thought their system was the issue.
18 febbraio 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for sharing your experience. We understand how frustrating it can be when an appointment status changes unexpectedly, especially when a deposit is involved.
To clarify, deposits on StyleSeat are set and managed by the professional offering the service rather than by StyleSeat directly. That said, we want to make sure the situation around the appointment change and the deposits you mentioned is fully reviewed.
Our team has located your support ticket and will continue following up with you there to look into what may have happened and help clarify the next steps regarding the appointment and deposit.
We appreciate you bringing this to our attention and will work with you directly through your existing support message.
Vagaro is $23 & GOOGLE is FREE- DO NOT USE STYLESEAT!
Rip off.
6 leads and bookings in 2 weeks on alt sites. ZERO LEADS from Styleseat in 45+ days & they took $51 of my money.
Paid subscription fee to initiate the service & for the first 2 weeks my profile- while filled out properly, was not visible unless directly searched for by name. Reached out to their "tech support" which is 1-2 people sitting in an office and taking 24+ hours to repond to simple requests.
After supposedly resolving the inability to be found in search, this continued until I decided 45+ days in with 0 leads was not worth it & they want to tell me about "higher ratings." NO, ZERO leads or "new client connections" = BS but I have been getting clients for FREE on Google??? My profile was likely STILL not visible after they supposedly resolved it & NEVER comped me for it as I had requested INITIALLY.
I requested cancellation & they removed my profile more than a week+ before renewal was up- because they are THEIFS & SCAMMERS. So you are keeping the FULL cost of the month- but not refunding any parts of my money while deleting my profile completely- BEFORE then??? YES this means they are ABSOLUTELY SCAMMERS.
Subscribers cannot just cancel & remove their credit card information from their website- which should be ILLEGAL. They make it ridiculously difficult to cancel by forcing you to complete a SURVEY asking why you're cancelling; Because Styleseat is trash, overpriced and nobody uses it anymore & they also often have issues taking money from stylists and/or overcharging them AND clients often- AS YOU CAN SEE. Then they want to email you back-and-forth afterwards trying to get you NOT to cancel like SCAMMERS do.
Their raggedy website has been on the decline since 2018 due to unscrupulous business practices apparently now that I got word on it. They will NEVER have to worry about me ever recommending or using their crappy lack of service & no-client having booking site again.
2/13/2026: StyleSeat replied with the same BS they said when they refused to refund my money. They're only responding here because I filed a BBB complaint and they still REFUSED with cut and paste responses. Don't post a response like you're interested in resolving the issue because you made it very clear you're not. Of course you can't find a profile, it's deactivated & I requested that it be deleted- if you actually read my review, you would know that.
What purpose would going through all these additional steps be for?I have wasted enough time with you all and it cost ME. I have no intention of using your services ever again... You had a whole MONTH to resolve this before complaints & reviews were filed. You want to help me out? Process my refund like I ASKED for instead of pretending to actually care. Everything is outlined of why a refund is due but you want to fight and fake like you care. I have no interest in doing any more business with you, so if you're not going to refund me shut up talking to me.
You can refer to Better Business Bureau case #24425118 Since you can't find a deactivated profile in which you wouldn't be able to no way, to refund my money.
3/1/2026 and in case anyone was concerned or wondering… They never reached back out to me about this- after putting the info out there for anyone to see... so there's your proof they're only responding to save face.
12 gennaio 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this has been, especially regarding profile visibility, leads, and billing. That’s not the experience we want for any professional on our platform.
We take concerns about search visibility and subscription charges seriously. Our team would like to review your account history, including your profile status, search placement, and the timing of your cancellation, to ensure everything functioned as expected and address any discrepancies.
We weren’t able to identify your account based on this review alone. Please email us at support@styleseat.com with “App Review” in the subject line and include your account email or any previous ticket numbers. This will allow us to investigate thoroughly and follow up directly.
We appreciate you raising these concerns and would welcome the opportunity to review the details with you.
StyleSeat is a great BUT..
StyleSeat is a great tool for attracting new clients, but the fees are absolutely outrageous. There’s membership fees, transaction fees, and new client fees. They also up charge the clients for “premium spots” without the stylist’s permission and then take a large portion of the profit.
10 febbraio 2026
Non scritta su invito
Risposta di StyleSeat
Thank you for taking the time to share your feedback. We understand that pricing and fees are an important part of running your business, and we appreciate the opportunity to provide more context.
StyleSeat’s membership and transaction fees support the tools and services designed to help professionals attract and manage clients, including marketplace visibility, integrated payments, automated reminders, client management, marketing tools, and business insights. Many professionals use these features to grow their client base and streamline day-to-day operations.
Regarding Smart Pricing, this feature applies an upcharge for premium time slots to help maximize earnings during high-demand times. Professionals maintain full control and can choose whether to use Smart Pricing or turn it off at any time within their account settings.
We’re always happy to walk through a detailed breakdown of fees and help ensure you’re getting the most value from the platform. If you’re open to it, please reach out to us at support@styleseat.com with “App Review” in the subject line so we can connect directly.
We appreciate your feedback and the chance to clarify.
Cancellation issue with StyleSeat
I had an issue with StyleSeat. I have been using StyleSeat for years. However, this time I made an appointment with my regular hairstylist. Due to a health issue, i couldn’t drive the distance to the Stylist salon. Therefore, I had to cancel the appointment. The appointment was canceled about three or so days before. The day of the appointment, my Stylist called me asking where was I? I informed her that I had canceled the appointment on StyleSeat. The Stylist informed me that the appointment was not canceled, and I told her I canceled it on StyleSeat I don’t know why the cancellation didn’t to register. I’ve contacted StyleSeat and the Stylist to discuss the technological issue with my cancellation. I was charged $80 fee. I contacted StyleSeat for a refund. However, they have just only written me back-and-forth , back-and-forth through emails, but never have offered a refund of the $80 nor have they acknowledge that the system had technical issues. For that reason I will not I use StyleSeat again. I still want an $80 refund. This has also impacted my relationship with my Hair Stylist. Because she thought I messed her appointment bookings up and she could’ve earned money.For that I am sorry. but historically speaking I have never been a no-show. I have always canceled my appointments in advance.
24 novembre 2025
Non scritta su invito
Risposta di StyleSeat
We’re sorry for the frustration this situation may have caused, especially given your long history as a valued client. Unfortunately we can’t cancel appointments via email, and stylists set their own no-show/late cancellation policies.
Cancellations through StyleSeat will send notifications to both you and your stylist via email. To cancel an appointment, log into your account, open “Appts,” click “View Details,” select “Cancel,” and confirm that you've received the cancellation confirmation via email.
While we cannot provide refunds on behalf of the professional we would love the opportunity to look into the technical issue you experienced further. Please send any proof of your cancellation to support@styleseat.com so we can investigate and work toward a resolution. Our goal is to keep your experience fair and positive.
I’m constantly paying more fees I pay a…
I’m constantly paying more fees I pay a monthly fee which should be free considering all of the other fees I’m considering switching apps
2 novembre 2025
Risposta di StyleSeat
We recognize your dedication to building your business and the success you’ve achieved, especially through the positive experiences you’ve created for your clients. We'd appreciate the chance to address your concerns around fees. Our aim is to ensure that any costs are matched—and ideally exceeded—by the value you receive from the platform.
Many professionals find that the platform helps them connect with more clients, strengthen their reputation, and grow their business. While we can’t discuss account-specific details here, our team will reach out to you directly to better understand your situation and explore ways to help you manage costs while continuing to succeed.
Your feedback is important to us, and we look forward to connecting with you soon.
Terrible experience, I’m done.
I am literally just trying to get my refund so I can delete my account and the app. I noticed that a lot of professionals have cancelled my appointments before as if I requested the cancellation when I didn’t. At first I really didn’t understand what was happening so I didn’t follow up with it, my fault. However, last month I booked an appointment for a full glam makeup, two professionals cancelled on me and again claimed it was by my request. When I sent messages as to why, none responded but every single time I rescheduled with someone else StyleSeat charged me a fee and the last appointment they even charged a deposit which I am still waiting to get refunded. The professional doesn’t have her contact number listed. I tried sending her a message and there was no response. She has an address listed and it will take you to the general area but no specifics so you don’t know where to go. I got there 15 mins before my appointment time messaged several times to send the specific address and waited for 40 mins. I only got a response 2 hours after the appointment saying she did not see the appointment because it was made last minute and for me to reschedule. I made the appointment the day before after the second professional cancelled on me. I have since then send her a message, send StyleSeat a message, filled out a form to get a refund and reported it but I have had NO RESPONSE. It’s been a month.
18 dicembre 2025
Non scritta su invito
Risposta di StyleSeat
We’re sorry to hear about your experience and understand how frustrating it must have been to have your appointments impacted and to be waiting on a resolution. We appreciate you taking the time to share these details so we can better understand and address your concerns.
To clarify, StyleSeat is a platform that connects clients with independent beauty and wellness professionals. While professionals manage their own schedules, locations, and communication, we take reports like yours seriously and will review them in line with our Terms of Service.
In situations where an appointment is cancelled by the professional, any applicable fees or deposits may be eligible for a refund depending on the circumstances. If an appointment is not accepted by a professional in time, your deposit and booking fee will be automatically refunded. Please email our Support team at support@styleseat.com with your booking details, any receipts or screenshots, and include “App Review” in the subject line. This will help us locate your account quickly and investigate further.
Thank you for bringing this to our attention. We value your feedback and the opportunity to work toward a resolution.
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